ORCID Profile
0000-0002-4466-0890
Current Organisations
Deakin University Deakin Business School
,
Curtin University
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Research Topics
In Research Link Australia (RLA), "Research Topics" refer to ANZSRC FOR and SEO codes. These topics are either sourced from ANZSRC FOR and SEO codes listed in researchers' related grants or generated by a large language model (LLM) based on their publications.
Top 5 Research Topics
ANZSRC Field of Research (FoR)
Industrial and Organisational Psychology | Business and Management | Organisational Behaviour |
ANZSRC Socio-Economic Objective (SEO)
Work and Institutional Development not elsewhere classified | Expanding Knowledge in Psychology and Cognitive Sciences | Occupational Health
Related Links
Publications
Killer Apps: Developing Novel Applications That Enhance Team Coordination, Communication, and Effectiveness
Publisher: SAGE Publications
Date: 28-07-2017
Coding interactions in Motivational Interviewing with computer-software: What are the advantages for process researchers?
Publisher: Elsevier BV
Date: 03-2015
The role of individual goal orientations in shaping skill utilization over time: a four-year longitudinal study
Publisher: Informa UK Limited
Date: 09-01-2023
Interactive Effects of Team Virtuality and Work Design on Team Functioning
Publisher: SAGE Publications
Date: 31-07-2020
Abstract: This review study aimed to investigate how team work design shapes the impact of team virtuality on team functioning. Based on 48 studies, we identified key work design variables that influence both team functioning, that is, team performance and intermediary outcomes (i.e., team processes and emergent states), under conditions of high virtuality (or in interaction with virtuality). First, while outcome interdependence showed positive effects on the functioning of virtual teams, particularly via motivational increases, task interdependence showed mixed results. Second, high levels of knowledge characteristics (e.g., task complexity) appear to worsen team functioning within virtual contexts, likely because these characteristics add to the demands of an already demanding context. Third, job resources (e.g., feedback) showed positive associations with team functioning, suggesting these variables might buffer the high demands of virtual work. Given these results, more investigations that explicitly examine the interaction between work design and team virtuality are needed.
Using Motivational Interviewing to reduce threats in conversations about environmental behavior
Publisher: Frontiers Media SA
Date: 21-07-2015
Self-managing team or tayloristic production chain? What can we learn from simulation-based work design trainings,Teil-autonome Arbeitsteams oder tayloristische Produktionslinie? Welche Erkenntnisgewinne bieten simulationsbasierte Work Design Trainings
Publisher: Springer Science and Business Media LLC
Date: 13-04-2018
Appraisal Participation and Perceived Voice in Annual Appraisal Interviews
Publisher: SAGE Publications
Date: 27-06-2016
Abstract: Appraisal interviews (AIs) are one of the most commonly used human resource practices in organizations. However, they are often criticized for comprising conflicting purposes. In this study, we focus on contextual factors of the appraisal process. Specifically, we propose that AIs follow a two-phase model of performance evaluation and development planning. These two phases trigger different levels of employee appraisal participation which, in turn, affects employees’ perception of voice. In a s le of 48 audiotaped AIs, we coded employees’ objective appraisal participation throughout the entire interview session and linked it to subsequent ratings of perceived voice. Results showed that interviews were highly leader-centered and mainly concentrated on performance evaluation. Employees’ appraisal participation was significantly lower during performance evaluation than during development planning. Appraisal participation during development planning, but not during performance evaluation, was related to subsequent ratings of perceived voice. In addition, this relationship was moderated by supervisor trust.
Dynamics of Resistance to Change: A Sequential Analysis of Change Agents in Action
Publisher: Informa UK Limited
Date: 09-04-2014
Career counseling meets motivational interviewing: A sequential analysis of dynamic counselor–client interactions
Publisher: Elsevier BV
Date: 06-2016
Capturing Team Dynamics in the Wild: The Communication Analysis Tool
Publisher: SAGE Publications
Date: 03-2020
Abstract: Capturing team processes, which are highly dynamic and quickly unfold over time, requires methods that go beyond standard self-report measures. However, quantitative observational methods are challenging when teams are observed in the wild, that is, in their full-situated context. Technologically advanced tools that enable high-resolution measurements in the wild are rare and, when they exist, expensive. The present research advances high-resolution measurement of team processes by introducing a technological application—the Communication Analysis Tool (CAT)—that captures fine-grained interactions in real workplace contexts. We introduce four core features of CAT: (a) customized coding measures, (b) session-based feedback on interrater reliability, (c) visualization and feedback options for displaying team dynamics, and (d) an export function to conduct advanced statistical analyses on effective team processes. We illustrate these core features using data from an organizational field project on multidisciplinary teams tasked with diagnosing patients with uncommon and highly complex medical conditions.
Managing the paradox: Individual ambidexterity, paradoxical leadership and multitasking in entrepreneurs across firm life cycle stages
Publisher: SAGE Publications
Date: 05-08-2021
Abstract: Ambidexterity requires both exploration and exploitation. However, our understanding of the in idual ambidexterity concept, its association with multitasking behaviours and paradoxical leadership across the firm life cycle of entrepreneurs remains limited. In this article, we examine 4355 behavioural activities related to exploration and exploitation from 12 entrepreneurs. We first demonstrate that entrepreneurs display self-sustaining activity cycles that is, exploration tended to be followed by exploration and exploitation tended to be followed by exploitation. Second, when multitasking behaviours were high, entrepreneurs had lower levels of ambidextrous switching. Third, we found an association between entrepreneurial ambidexterity and paradoxical leadership this was moderated by the firm life cycle stage. As such, this article contributes to a better understanding of in idual ambidexterity, leadership and multitasking in entrepreneurs.
Understanding and shaping the future of work with self-determination theory
Publisher: Springer Science and Business Media LLC
Date: 10-05-2022
A conceptual replication of ambidextrous leadership theory: An experimental approach
Publisher: Elsevier BV
Date: 08-2020
Does familiarity or conflict account for performance in the word-stem completion task? Evidence from behavioural and event-related-potential data
Publisher: Springer Science and Business Media LLC
Date: 27-11-2008
DOI: 10.1007/S00426-008-0189-8
Abstract: The conflict monitoring theory (CMT) assumes that word-stems associated with several completions should lead to crosstalk and conflict due to underdetermined responding situation (Botvinick et al. in Psychol Rev 108(3):624-652, 2001). In contrast, the Multiple-Read-Out-Model (MROM) of Jacobs and Grainger (J Exp Psychol 20(6): 1311-1334, 1994) predicts a high level of general lexical activity (GLA) for word-stems with many completions, indicating a higher stimulus familiarity because these stems are more probable to be read. We compared word-stems with several completions against word-stems with one possible completion while measuring response times and electrophysiological recordings. Slowest response times and a distinct FN400 component, which has previously been related to the concept of familiarity (Curran in Memory Cogn 28(6):923-938, 2000), were apparent for word-stems that could only be associated with a single response. These findings support the claims of the MROM. Furthermore, the lack of the N2-component for word-stems with several completions continues to challenge the EEG-extension of the CMT (Yeung et al. in Psychol Rev 111(4):2004).
Using observational research methods to study voice and silence in organizations
Publisher: SAGE Publications
Date: 08-2016
Abstract: The current article offers a behaviour-based perspective on employee voice and silence in organizations. Specifically, we outline two observational approaches to study the dynamics of voice and silence in real time: coding of voice behaviour using a behavioural instrument, and behavioural rating scales. In an exemplary study, we s led repeated measurements of voice and silence behaviour based on videotaped supervisor–subordinate interactions during annual appraisal interviews. Both approaches provided insights into temporal processes of silence and voice. At the conversational event level, behavioural coding revealed significant sequential patterns between supervisor behaviour and subordinate voice. Findings showed that supervisors’ listening behaviour played a central role in stimulating subordinate voice at the event level of conversational conduct, whereas discussing the subordinates’ past performing, sharing knowledge and procedural statements had the opposite effect and were significantly less likely to initiate subordinate voice. Finally, our results indicated better reliabilities for voice in contrast to silence when observer ratings were used. We discuss strengths and limitations of both approaches and outline how they complement traditional survey measures. Moreover, we provide recommendations for steering more effective appraisal interviews.
Group interactions and time: Using sequential analysis to study group dynamics in project meetings.
Publisher: American Psychological Association (APA)
Date: 09-2016
DOI: 10.1037/GDN0000052
Did the COVID-19 Lock-Down Make Us Better at Working in Virtual Teams?
Publisher: SAGE Publications
Date: 10-04-2022
DOI: 10.1177/10464964211008991
Abstract: The COVID-19 pandemic was a key event forcing an increase in virtual work. Drawing on event system theory, we examined whether virtual teams showed enhanced processes in later stages of the pandemic compared to the early stages of the pandemic. We collected data from 54 virtual teams ( N = 152 in iduals) who worked on a 30-minute task. We measured team processes and performance. Virtual teams during the post-transition phase (June–August 2020) showed better levels of team action processes and conflict management compared to teams working in the immediate transition phase (March–May 2020), indicative of an adaptation effect.
Different Stages of Entrepreneurship: Lessons from the Transtheoretical Model of Change
Publisher: Informa UK Limited
Date: 16-07-2014
The Power of Followers That do not Follow: Investigating the Effects of Follower Resistance, Leader Implicit Followership Theories and Leader Negative Affect on the Emergence of Destructive Leader Beh
Publisher: SAGE Publications
Date: 12-05-2021
DOI: 10.1177/15480518211012408
Abstract: This study focuses on follower resistance as a potential antecedent of destructive leader behavior and examines leader-related moderators and mediators to help explain the relationship between follower resistance and destructive leader behavior. Drawing from implicit followership theories, we propose that the relationship between follower resistance and destructive leader behavior is moderated by leaders’ Theory X schema. Furthermore, we build on affective events theory to hypothesize that follower resistance increases destructive leader behavior via leaders’ negative affect. We tested our hypotheses in a within-subjects online field experiment. Our study findings demonstrate that follower resistance increases destructive leader behavior and that this relationship is mediated through leaders’ negative affect and moderated by leaders’ Theory X schema. We discuss theoretical implications regarding the impact of (resistant) follower behavior on destructive leadership and offer methodological advances in terms of research design and analytical approaches to deal with endogeneity issues and derive causal inferences. Lastly, we derive practical implications for utilizing follower resistance.
Turning change resistance into readiness: How change agents’ communication shapes recipient reactions
Publisher: Elsevier BV
Date: 10-2021
A psychology perspective of energy consumption in organisations: The value of participatory interventions
Publisher: SAGE Publications
Date: 17-08-2015
Abstract: This paper provides a psychology perspective on the human factors that should be taken into consideration when designing behaviour-based energy-saving interventions for non-residential buildings. We review psychological theories used to explain energy-related behaviours and discuss their limitations as well as additional hindrances that interfere with employees' energy conservation. Furthermore, we highlight the features that distinguish residential from non-residential buildings and discuss how these factors may affect peoples' efforts to save energy. In conclusion, we argue that it is ineffective to promote energy-saving behaviours through top-down communication (e.g. information c aigns) but that decision-makers should rather rely on participatory designs, since these facilitate consumers' involvement, increase intrinsic motivation to save energy, take consumers' social environment into account, establish new energy-consumption norms, and encourage overt commitment of in iduals to energy savings. Furthermore, we outline how participatory interventions could be strengthened by using motivational interviewing (MI) techniques, a conversation style that could be utilised to evoke users' motivation to engage in energy-conversation behaviours in non-residential buildings. Since basic MI skills can be learned within few days, we recommend that energy managers receive such a training in order to conduct in-house participatory MI-based interventions.
Talking with consumers about energy reductions: recommendations from a motivational interviewing perspective
Publisher: Frontiers Media SA
Date: 13-03-2015
Follower behavior renders leader behavior endogenous: The simultaneity problem, estimation challenges, and solutions
Publisher: Elsevier BV
Date: 12-2020
When Groups of Different Sizes Collide: Effects of Targeted Verbal Aggression on Intragroup Functioning
Publisher: SAGE Publications
Date: 31-10-2022
DOI: 10.1177/10596011221134426
Abstract: When competing for scarce resources, groups can behave aggressively toward one another. Realistic conflict theory suggests that intergroup hostility internally ties groups together, thus improving intragroup functioning. In contrast, conflict spillover theory suggests that aggressive behaviors between groups can permeate to the intragroup level and thus worsen intragroup functioning. We reconcile these two opposite perspectives by introducing the relative group size as a moderator that determines when and how targeted verbal aggression from one group harms or improves intragroup functioning in the targeted group. We tested our hypotheses using a s le of in-situ observations of transcribed plenary discussions in the German national parliament and compared intergroup targeted verbal aggression by distinguishing targeted verbal aggression from two social groups (i.e., a new populist smaller party vs. a larger group of veteran parliament members). We measured targeted verbal aggression as a form of hostile intergroup behavior from each social group using computerized text analyses. We analyzed intragroup functioning using a measure of verbal mimicry. Our results show support for our hypotheses. We discuss theoretical and practical implications for the verbal aggression and intergroup relations literature.
Team perceived virtuality: an emergent state perspective
Publisher: Informa UK Limited
Date: 24-08-2020
Designing SMART teamwork: How work design can boost performance in virtual teams
Publisher: Elsevier BV
Date: 2021
Providing engineers with OARS and EARS
Publisher: Emerald
Date: 11-05-2015
DOI: 10.1108/HESWBL-06-2014-0025
Abstract: – Motivational Interviewing (MI) is a vocational communication skill from the helping professions. Verbal skills in MI are summarized under the acronyms OARS and EARS (open-ended questions/elaborating, affirmations, reflections, and summaries). The purpose of this paper is to outline how MI provides important skills for engineers, and demonstrate skill assessment by using an observation-based scientific approach. – Totally, 25 engineering students took part in a skill-based MI training. Quality assurance of the training was assessed by using a repeated measurement design with multiple measures: systematic observations from recorded interactions and self-reported and standardized performance measures. Two external observers reliably coded the recorded conversations using the MI skill code. – Trainees showed a significant increase of verbal skills in MI. Directive-confrontational behaviors decreased after training. Self-reported and performance measures indicated significant increases in MI post training. Conversational partners in the post-training condition showed significantly more motivation in comparison to partners before the training. – The main limitation of the study is the small s le size. However, training effect sizes showed large effects on verbal skills. – Communication skills in MI can be taught effectively for a technical population. This study suggests that MI is effective within the higher education of technical professions who have to deal with motivational issues. Observational measures can be used for quality assurance purposes, but also serve as a feedback instrument for work-based learning purposes. – This is the first study to evaluate training in MI for engineers using a multi-method approach with observational measures.
Unpacking the Role of Feedback in Virtual Team Effectiveness
Publisher: SAGE Publications
Date: 22-11-2021
DOI: 10.1177/10464964211057116
Abstract: Feedback is a cornerstone of human development. Not surprisingly, it plays a vital role in team development. However, the literature examining the specific role of feedback in virtual team effectiveness remains scattered. To improve our understanding of feedback in virtual teams, we identified 59 studies that examine how different feedback characteristics (content, source, and level) impact virtual team effectiveness. Our findings suggest that virtual teams benefit particularly from feedback that (a) combines performance-related information with information on team processes and/or psychological states, (b) stems from an objective source, and (c) targets the team as a whole. By integrating the existing knowledge, we point researchers in the direction of the most pressing research needs, as well as the practices that are most likely to pay off when designing feedback interventions in virtual teams.
Group Affective Tone and Team Performance: A Week-Level Study in Project Teams
Publisher: Frontiers Media SA
Date: 10-11-2016
Diagnosing rare diseases: A sociotechnical approach to the design of complex work systems
Publisher: Elsevier BV
Date: 07-2020
They Meet, They Talk…but Nothing Changes
Publisher: Cambridge University Press
Date: 15-07-2015
Opening the Career Counseling Black Box: Behavioral Mechanisms of Empathy and Working Alliance
Publisher: SAGE Publications
Date: 31-07-2019
Abstract: Many in iduals who struggle with career decisions seek professional guidance from career counselors. However, little is known about how to ensure that career guidance sessions are of high quality. Vital factors for a successful counseling process include a positive working alliance and empathy of the counselor. This study investigates how counselors’ behaviors, measured with a behavioral coding instrument, related to positive working alliances and empathy. We introduce a video-based instrument that measures microbehaviors and skills during career counseling sessions. Psychometric analyses were conducted on the basis of 53 video recordings. Double-coded sessions ( N = 18) showed excellent interrater reliabilities for the coded microbehaviors. By using a multitrait-multimethod approach, we established construct validity with another coding instrument, whereas criterion validity was established with respect to counselors’ empathy and working alliance ratings. We discuss theoretical implications of using video-based methods in career sessions to advance process research and present practical applications in terms of assessing quality assurance in career interventions.
Damit Sie auch im Coaching bekommen, was auf der Verpackung steht: Qualitätssicherung von Coachings am Beispiel der Prozessanalyse im Motivational Interviewing
Publisher: Springer Berlin Heidelberg
Date: 2016
A socio-motivational perspective on energy conservation in the workplace: the potential of motivational interviewing
Publisher: Edward Elgar Publishing
Date: 29-06-2018
Time to go wild: How to conceptualize and measure process dynamics in real teams with high-resolution
Publisher: SAGE Publications
Date: 11-2019
Abstract: Team processes are interdependent activities among team members that transform inputs into outputs, vary over time, and are critical for team effectiveness. Understanding the temporal dynamics of team processes and related team phenomena with a high-resolution lens (i.e., methods with high s ling rates) is particularly challenging when going “into the wild” (i.e., studying teams operating in their full situated context). We review quantitative field studies using high-resolution methods (e.g., video, chat/text data, archival, wearables) and map out the various temporal lenses for studying team dynamics. We synthesize these different lenses and present an integrated temporal framework that is of help in theorizing about team dynamics. We also provide readers with a “how to” guide that summarizes four essential steps along with analytical methods (e.g., sequential and pattern analyses, mixed-methods research, abductive reasoning) that are applicable to the broad scope of high-resolution methods.
Related Organisations
Related Funding Activities
Australian Laureate Fellowships - Grant ID: FL160100033
Start Date: 12-2016
End Date: 12-2022
Amount: $2,917,224.00
Funder: Australian Research Council
View Funded Activity