ORCID Profile
0000-0002-5493-4664
Current Organisations
RWTH Aachen University
,
University of Sydney and University of New South Wales
,
Aalto University
,
James Cook University
,
Vienna University of Economics and Business
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Publisher: Elsevier BV
Date: 10-2016
Publisher: Elsevier BV
Date: 12-2022
Publisher: Elsevier BV
Date: 08-2019
Publisher: Elsevier BV
Date: 02-2021
Publisher: Elsevier BV
Date: 04-2022
Publisher: Informa UK Limited
Date: 14-05-2018
Publisher: Elsevier BV
Date: 11-2019
Publisher: Inderscience Publishers
Date: 2010
Publisher: Springer International Publishing
Date: 12-10-2015
Publisher: Elsevier BV
Date: 09-2013
Publisher: Emerald Group Publishing Limited
Date: 2011
Publisher: Elsevier BV
Date: 06-2021
Publisher: Springer Science and Business Media LLC
Date: 07-03-2014
Publisher: Informa UK Limited
Date: 07-01-2018
Publisher: Springer Science and Business Media LLC
Date: 28-08-2018
DOI: 10.1007/S40685-018-0072-4
Abstract: Commonly used discrete choice model analyses (e.g., probit, logit and multinomial logit models) draw on the estimation of importance weights that apply to different attribute levels. But directly estimating the importance weights of the attribute as a whole, rather than of distinct attribute levels, is challenging. This article substantiates the usefulness of partial least squares structural equation modeling (PLS-SEM) for the analysis of stated preference data generated through choice experiments in discrete choice modeling. This ability of PLS-SEM to directly estimate the importance weights for attributes as a whole, rather than for the attribute’s levels, and to compute determinant respondent-specific latent variable scores applicable to attributes, can more effectively model and distinguish between rational (i.e., optimizing) decisions and pragmatic (i.e., heuristic) ones, when parameter estimations for attributes as a whole are crucial to understanding choice decisions.
Publisher: Informa UK Limited
Date: 03-2008
Publisher: Elsevier BV
Date: 12-2008
Publisher: Inderscience Publishers
Date: 2010
Publisher: OmniaScience
Date: 07-2021
DOI: 10.3926/OSS.407
Abstract: Este libro es una traducción autorizada por Sage del libro Advanced Issues in Partial Least Squares Structural Equation Modeling. Concebido como una liación del Manual de Partial Least Squares Structural Equation Modeling (PLS-SEM) (segunda edición)*, esta guía práctica de fácil manejo abarca contenido avanzado de PLS-SEM para ayudar a los estudiantes e investigadores a aplicar técnicas sobre problemas de investigación y a interpretar oportunamente los resultados. El libro aporta un resumen de conceptos básicos antes de centrarse en aspectos más avanzados. Además, ofrece lios ejemplos del software SmartPLS 3 (www.smartpls.com) y viene acompañado de bases de datos de descarga gratuita. En el libro se subraya la necesidad de aplicar cuidadosamente cualquier enfoque de PLS-SEM para asegurarnos de que éste encaje con el contexto de investigación y las características de los datos. Características clave: · Uso limitado de fórmulas, ecuaciones, símbolos y notaciones similares que hace que se comprendan los conceptos fácilmente. · Disponibilidad de reglas prácticas en cada capítulo que aportan guías concretas de mejores prácticas para aplicar e interpretar PLS-SEM y preparar artículos para su publicación en revistas científicas. · Empleo de un mismo ejemplo y base de datos a lo largo de todo el libro para facilitar la consistencia en los aspectos relacionados con el caso propuesto. · Conjunto de recursos que se pueden descargar de manera gratuita: bases de datos y proyectos de SmartPLS para practicar las técnicas planteadas. · Manual traducido y actualizado con pies de página con los desarrollos más recientes de PLS-SEM. -------- *Manual de Partial Least Squares Structural Equation Modeling (PLS-SEM) (segunda edición) Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Castillo Apraiz, J., Cepeda Carrión, G., & Roldán, J. L. (2019). Manual de Partial Least Squares Structural Equation Modeling (PLS-SEM). OmniaScience Scholar, Terrassa, Barcelona.
Publisher: Informa UK Limited
Date: 11-12-2014
Publisher: Elsevier BV
Date: 04-2018
Publisher: SAGE Publications
Date: 12-2007
Abstract: Large infrastructure public—private partnerships (PPPs) in Australia have revealed significant governance problems. The aim of this research is to examine the technical-rational and social contractual issues of PPPs within the broad context of risk, and accordingly propose a governance framework. The research builds on international PPP literature to develop an analytical conceptualization. It uses document review and interviews to construct a case study of a Cross City Tunnel (CCT) toll-way in Sydney, which became operational in August 2005 and failed in December 2006. The research indicates that failure within this so-called PPP largely occurred within the technical-rational governance system due to unforeseen risks. This led to a breakdown in the social contract, through political risk. A governance system that enhances risk assessment and diminishes the likelihood of negative political behaviours is required. Points for practitioners To develop a more considered risk assessment process within the technical-rational environment, negotiation and contractual processes need deeper analysis to identify factors that could affect PPP success or failure. This would involve taking the potential impacts of identified technical-rational and social risk factors through to a logical conclusion for the project and the partners. Furthermore, this research confirms that a basic system of PPP governance needs to encompass behavioural rules, which could include appropriate sanctions and penalties within the contract. Breach of rules could involve mediation but improved PPP governance may be better achieved through an independent, oversight authority.
Publisher: Springer International Publishing
Date: 31-10-2015
Publisher: Springer International Publishing
Date: 2023
Publisher: Cambridge University Press (CUP)
Date: 05-2008
Abstract: We provide conceptual and empirical insights elucidating how organisational practices influence service staff attitudes and behaviours and how the latter set affects organisational performance drivers. Our analyses suggest that service organisations can enhance their performance by putting in place strategies and practices that strengthen the service-oriented behaviours of their employees and reduce their intentions to leave the organisation. Improved performance is accomplished through both the delivery of high quality services (enhancing organisational effectiveness) and the maintenance of front-line staff (increasing organisational efficiency). Specifically, service-oriented business strategies in the form of organisational-level service orientation and practices in the form of training directly influence the manifest service-oriented behaviours of staff. Training also indirectly affects the intention of front-line staff to leave the organisation it increases job satisfaction, which, in turn has an impact on affective commitment. Both affective and instrumental commitment were hypothesised to reduce the intentions of front-line staff to leave the organisation, however only affective commitment had a significant effect.
Publisher: SAGE Publications
Date: 02-2011
DOI: 10.1016/J.AUSMJ.2010.11.002
Abstract: Some business practices of service firms have the potential to negatively affect customer demand because they are perceived as unfair. We discuss how fairness concerns can influence customer choice, and propose a conceptualisation embedded in expected utility theory that accounts for fairness judgments. The intended contributions are (1) to advance the literature on customer decision making by combining expected utility theory with justice (fairness) theory (2) to provide a conceptual framework capturing fairness in customer choice and (3) to propose a research agenda concerning fairness in customer decision making.
Publisher: Informa UK Limited
Date: 09-2014
Publisher: Informa UK Limited
Date: 20-08-2008
Publisher: Emerald
Date: 10-07-2017
DOI: 10.1108/JSTP-04-2016-0077
Abstract: The purpose of this paper is to investigate the effects of a firm’s service-dominant orientation on marketing and technological capabilities, and its performance. It outlines how a service-dominant orientation offers guidance for the development and deployment of ordinary capabilities, and indirectly affects performance. Additionally, it delineates how dynamic capabilities affect the impact of a service-dominant orientation on ordinary capabilities. Partial least squares structural equation modeling drawing on data from 228 firms serves to assess hypotheses relating service-dominant orientation and dynamic capabilities with firm performance. The results indicate that marketing and technological capabilities fully mediate the relationship between a firm’s service-dominant orientation and firm performance. Furthermore, the positive marginal effect of a firm’s service-dominant orientation on its marketing capabilities increases with the firm displaying a stronger service-dominant orientation. In addition, the positive effect of service-dominant orientation on marketing capabilities reduces the more the firm deploys dynamic capabilities. Because of the cross-sectional s le, future studies could adopt longitudinal research designs to explore the impact of a service-dominant orientation on ordinary capabilities and performance, or investigate the applicability of the findings in other contexts. The findings imply that implementing a service-dominant orientation can be beneficial for firms. However, because the impact of such an orientation weakens the greater a firm’s dynamic capabilities, managers need to be mindful of this trade-off. The study is the first to establish a link between the dynamic capability view, originating from strategy research, and service-dominant logic, stemming from marketing thinking.
Publisher: Elsevier BV
Date: 02-2013
Publisher: Emerald
Date: 10-07-2017
DOI: 10.1108/JSTP-04-2016-0074
Abstract: The purpose of this paper is to advance extant theorizing around resource integration by conceptualizing and delineating the notion of a usage center. A usage center consists of a combination of interdependent actors that draw on resources across their in idual usage processes to create value. This paper provides a conceptual inquiry into the usage center. This paper delineates the notion of a usage center by way of focal and peripheral resource integrators, as well as focal and peripheral resources that form part of interdependent resource usage processes. The conceptual analysis reveals the need for resources to be accessible and shareable to focal and peripheral actors, with rivalry and emergence central factors influencing the actor’s usage processes. Responding to recent calls for research developing insights into multi-actor value cocreation, this paper is the first to comprehensively and coherently conceptualize the notion of a usage center. In doing so, the authors build an important foundation for future theorizing related to the potential emergence of usage centers as well as the cocreation of in idual and collective value.
Publisher: Elsevier BV
Date: 05-2022
Publisher: Elsevier BV
Date: 03-2016
Publisher: Elsevier BV
Date: 11-2014
Publisher: Elsevier BV
Date: 2019
Publisher: SAGE Publications
Date: 05-03-2013
Abstract: This article examines how the simultaneous use of customer-centric marketing (CCM) and revenue management (RM) affects travelers’ perceptions of fairness and ultimately their purchasing choices. To address this issue, we propose and empirically test a choice model that incorporates reference-dependent fairness adjustments for both price and nonprice attributes within a random utility framework. The findings from two empirical studies using stated-preference choice experiments show that travelers engage in fairness-related reference point comparisons for price and other product attributes induced by RM and CCM. They offer additional evidence concerning the need to account comprehensively for attributes associated with both RM and CCM when predicting customer demand in travel and tourism firms. Accordingly, firms need to account not only for the effects of RM and CCM attributes but also for the corresponding reference-dependent fairness adjustments relating to those attributes.
Publisher: Elsevier BV
Date: 07-2015
Publisher: SAGE Publications
Date: 04-08-2017
Abstract: Focusing on sporting events as an important segment within the tourism and travel industry, this study establishes that the service quality–delight–loyalty system complements a service quality–satisfaction–loyalty one. The findings highlight that prior consumption experience with a service coincides with lowered service evaluations while it lifies the impact of customer delight on customer loyalty. In turn, this study provides practical insights into service quality dimensions for managing customer loyalty.
Publisher: Inderscience Publishers
Date: 2005
Publisher: Informa UK Limited
Date: 04-2010
Publisher: Elsevier BV
Date: 06-2022
Publisher: Academy of Management
Date: 2015
Publisher: Informa UK Limited
Date: 12-2008
Publisher: Elsevier BV
Date: 10-2012
Publisher: Wiley
Date: 24-07-2018
DOI: 10.1111/JPIM.12460
Publisher: Springer International Publishing
Date: 02-12-2016
Publisher: Springer Science and Business Media LLC
Date: 14-05-2018
Publisher: Elsevier BV
Date: 10-2023
Publisher: Elsevier BV
Date: 06-2021
Publisher: Springer Science and Business Media LLC
Date: 19-07-2022
Publisher: Elsevier BV
Date: 08-2012
Publisher: Elsevier BV
Date: 03-2022
Publisher: Elsevier BV
Date: 11-2016
Publisher: Elsevier BV
Date: 03-2016
Publisher: SAGE Publications
Date: 08-2013
DOI: 10.1002/PMJ.21350
Abstract: This study investigates the variety of ethical decisions of project managers and their impact from corporate governance and project governance structures. The roles of personal trust and system trust as a mechanism to steer ethical decision making in different governance settings is explored. Nine qualitative case studies in Europe, Asia, and Australia show that ethical decision making is contingent on trust, which in turn is contingent on the fulfillment of personal expectations within a given governance structure. The findings show the prerequisites for ethical decision making and the consequences of lack of trust. Further managerial and theoretical implications are discussed.
Publisher: Emerald
Date: 09-04-2020
Abstract: This study aims to advance understanding about quality management (QM) practices by clarifying how competitive strategy conditions the impacts of exploitative and explorative QM practices on performance. The authors apply partial least squares structural equation modeling to data from a s le of German pharmaceutical firms. The results show that the impact of exploitative and explorative QM practices on firm performance is contingent on the competitive strategy pursued. Explorative QM practices are significantly more relevant for firms following a differentiation strategy, whereas exploitative QM practices are significantly more relevant for cost leaders. Furthermore, for strategically ambidextrous firms that follow simultaneously a cost and a differentiation focus, the interplay of the two QM practices matters. This paper contributes to understanding which kind of management practices, exploitative and/or explorative, have greater performance impacts under certain competitive strategy conditions.
Publisher: Emerald
Date: 12-2006
DOI: 10.1108/08876040610704892
Abstract: The purpose of this study is to examine the relationships between behavioural intentions and its antecedent factors in online services settings. Data were collected from a national survey of Australians with experience purchasing online. A conceptual model linking behavioural intentions and its key antecedents was tested using partial least squares. The results suggest that behavioural intentions are directly influenced by online service quality, online service value and online service satisfaction. Online service satisfaction, in turn, is affected by online service value and quality whereas online service value is determined by the online service quality and related sacrifice. These findings suggest that existing services marketing models developed in offline settings can be adapted to online settings to explain behavioural intentions. Although the s le included a wide range of people, generalisations of the findings should be made with caution. In addition, further scale development and theory building are needed to improve the proposed conceptual model. Managerially, results of this study suggest that online service managers do not need to reinvent their business models. Instead they should modify the way in which some of the constructs like service quality are measured. The study is unique in that it comprehensively addresses an extensive set of factors affecting behaviour intentions in online service contexts. Thus, it adds knowledge to the growing field of online services research.
Publisher: SAGE Publications, Inc.
Date: 2006
Publisher: Elsevier BV
Date: 06-2019
Publisher: Inderscience Publishers
Date: 2008
Publisher: IEEE Comput. Soc
Date: 2002
Publisher: Elsevier BV
Date: 06-2019
Publisher: Elsevier BV
Date: 02-2017
Publisher: Emerald
Date: 07-2006
DOI: 10.1108/13673270610679354
Abstract: The purpose of this paper is to provide the results from empirically testing the effects of different combinations of organizational forms and combinative capabilities on the efficiency, scope and flexibility of firm‐level knowledge integration, given the influence of knowledge types and forms. The research is based on a case‐study methodology employed to collect data from ten firms of low, medium and high knowledge complexity environs manual and automated data mining techniques were employed. The findings suggest that organizational form and combinative capabilities explain the effects of efficiency, scope and flexibility on firm‐level knowledge integration. In turn, differences in knowledge types and forms necessitate the use of secondary combinative capabilities. While the study provides a coherent and detailed understanding of firm‐level knowledge integration and explain the development of a firm's knowledge architecture through organizational structures and synthesize existing literature contributing to an emergent understanding of the ambiguities surrounding combinative capabilities, further research identifying the effects of and relationship with the deep knowledge in combinative capabilities on strategic capabilities and a firm's knowledge vision would be beneficial. Of practical relevance is the strategic and operational management implications detailing the specific organizational structures to achieve desired firm‐level knowledge integration capacity and manage particular integration efficiency, scope and flexibility requirements to enhance the development of architectural knowledge and, thus, firm capabilities. The original contribution of this paper is reflected in providing empiric and theoretic insights, which directly address the specific combinations of organizational structures that influence integration process characteristics and thus accommodate differences in knowledge types and forms.
Publisher: Springer Science and Business Media LLC
Date: 05-2012
DOI: 10.1057/RPM.2012.13
Publisher: Cambridge University Press (CUP)
Date: 05-2022
DOI: 10.1017/JMO.2022.34
Abstract: Drawing on the configuration argument of strategic fit – i.e., an effective alignment of a firm's strategy with its environment, internal structures, and processes – and the resource-based view, this paper clarifies the impact of alliance strategy, alliance management resources, and alliance management capabilities on innovation performance in collaborative ventures. This study of 441 collaborative ventures in the electronics industry offers empirical support for the configuration argument. First, greater alliance strategy formalization influences innovation performance directly and indirectly. Alliance management capabilities – that reflect organizational routines to implement an alliance strategy – partially mediate this effect. Second, alliance management capabilities leverage alliance management resources in that the effect of the former on innovation performance is moderated by the latter. Furthermore, greater innovation strategy formalization affects innovation performance and moderates the direct effect of alliance strategy formalization on innovation performance an effect that increases with technological uncertainty.
Publisher: Elsevier BV
Date: 05-2016
Publisher: Informa UK Limited
Date: 14-10-2018
Publisher: Springer Science and Business Media LLC
Date: 08-2022
DOI: 10.1007/S11575-022-00480-3
Abstract: Small- and medium-sized enterprises (SMEs) can benefit from internationalization. However, there is little evidence of the extent of the benefit and its dependence on both research and development (R& D) intensity and collaborative intensity. Drawing on data of 262 SMEs, this study illuminates why some SMEs benefit more from internationalization than others, thereby illustrating an advanced application of partial least squares structural equation modeling by demonstrating conditional mediation analysis with two interdependent exogenous moderators (i.e., testing a second-stage three-way conditional mediation). Our findings substantiate that an SME’s dynamic capabilities affect its degree of internationalization and indirectly its growth, and suggest a positive marginal growth impact of internationalization provided that an SME’s R& D and collaborative intensities are proportional when they are disproportional (i.e., one is “greater” than the other), SMEs do not experience positive marginal growth.
Publisher: Emerald
Date: 09-09-2019
Abstract: Social media brand platforms have become a popular means for engaged customers to share information and experiences with brands and other customers. However, empirical research on how customer engagement (CE) relates to customers’ sharing intentions with the brand is limited. This study aims to investigate causal patterns of four CE dimensions – focused attention, absorption, enthusiasm and interaction – together with two cognitive structure properties in stimulating sharing intentions with the brand. Using data from 782 Chinese customers of brand pages on the social media platform Weibo, this paper is the first to use both finite mixture partial least squares (FIMIX-PLS) analysis and fuzzy-set qualitative comparative analysis (fsQCA) to empirically assess the impact of CE configurations on sharing intentions. The findings imply that not all of the CE dimensions co-occur necessarily and that different configurations of them can produce superior sharing intentions, conditional on the cognitive structure of customers, including their level of brand knowledge and avant-gardism. Although restricted to customers on Weibo, the results inform practice about how social media technology can facilitate different CE configurations and customer sharing intentions. The results inform brand managers’ segmentation efforts and CE content marketing initiatives that can induce different CE configurations and customer sharing intentions with customers that possess high avant-gard and brand knowledge characteristics. This study is the first to substantiate how different CE configurations (as gestalts) affect sharing intentions in social media and to challenge conventional net-effects thinking about CE dimensions. Understanding how such conditional configurations foster sharing via a social media platform is advantageous because it can improve segmentation efforts to strengthen brand relationships.
Publisher: Inderscience Publishers
Date: 2010
Publisher: Inderscience Publishers
Date: 2004
Location: Australia
No related grants have been discovered for Siggi Gudergan.