ORCID Profile
0000-0002-4725-2542
Current Organisation
University of Adelaide
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Publisher: Elsevier BV
Date: 09-2023
Publisher: IEEE
Date: 04-2017
Publisher: Wiley
Date: 06-07-2018
DOI: 10.1002/SRES.2520
Publisher: Informa UK Limited
Date: 06-2011
Publisher: Cognizant, LLC
Date: 03-2012
DOI: 10.3727/108354212X13388995267788
Abstract: The present study aims to explore how tour guides' interpretations influence tourists' experience and their interest in heritage tourism. To examine tour guides' interpretation quality, style, and their impact on the tourist experience, a comparative study of sightseeing and on-site guides was conducted. The results suggest that tour guides should provide tourists with an insightful interpretation and provoke tourists' emotional thoughts in order to help them to achieve a high level of tourist experience with the visited heritage site and arouse their interest in visiting other relevant heritage sites. In addition to communication competence and knowledge, tour guides' motivation for interpretation is also an important factor influencing the quality and style of their interpretation.
Publisher: Wiley
Date: 11-02-2023
DOI: 10.1002/SRES.2936
Abstract: Traditional approaches to system management are not suited to highly uncertain conditions. Hard system approaches with a top‐down management approach are often used to manage well‐defined systems that are not easily able to cope with uncertainty. Soft system approaches of the with bottom‐up or participative style may cause a lack of conformance to industry standards. Few studies have investigated these approaches within the context of COVID‐19 pandemic. Therefore, this paper aims to use the philosophy of Total Systems Intervention to investigate the applicability of an integrated management approach to cope with the uncertainty of COVID‐19. Three different countries from Europe, Oceania and Asia are selected as typical case studies to clarify the strengths and weaknesses of differing management approaches. The case studies demonstrate that using an integrated management approach can potentially assist decision‐makers to deal with crises and conclusively reveal the superiority of the integrated approach, independent of cultural milieu.
Publisher: IEEE
Date: 04-2018
Publisher: ACM
Date: 24-11-2008
Publisher: Wiley
Date: 16-08-2023
DOI: 10.1002/SRES.2968
Abstract: Systems are now extremely complex with the continuous involvement of multiple stakeholders and rapidly advancing technology, and a new way of viewing high‐performance system management and decision‐making is needed. This paper considers the use of practical wisdom as a promising way of revitalising system management to improve the success rate in making critical decisions. Practical wisdom has been investigated as a useful approach in many fields, including philosophy, psychology, health, education and organisation studies: however, its application to system management is sparse. Questionnaires were sent to 124 manager participants to assess their view of the importance of various practical wisdom attributes as these relate to system management success. Applying the exploratory factor analysis technique emerged the following factors: (1) practical mindset (2) stakeholder mindset (3) moral mindset (4) win‐win mindset and (5) holistic thinking mindset. Two of these factors, stakeholder mindset and win‐win mindset, have not previously emerged in practical wisdom research. The factors extracted were validated via both technical techniques and considered commentary by senior leadership practitioners. The results of this study can assist managers to develop greater insight into optimal management of increasingly complex systems via consideration of these practical wisdom factors and the interplay between them.
Publisher: IEEE
Date: 07-2017
Publisher: MDPI AG
Date: 03-12-2021
Abstract: This article reports on findings from interviews with a small group of Chinese female immigrants to Australia who have started up their own business since their arrival. Unlike most publications concerning immigration that focus upon financial factors, we have instead concentrated on their personal journeys, why they started their businesses and the benefits they sought. We interviewed thirteen participants in Adelaide who had recently arrived from China with the aim of immigrating permanently to Australia. Immigration records indicate that by 2020 this figure had risen to over 160,000 per annum. However, it dropped again quickly in 2020 following the beginning of COVID-19. Nonetheless, according to recent Australian government records, over 866,200 current Australian residents have Chinese ancestry and 74% are first-generation migrants. The primary motivators for respondents were independence and control as well as income and skill development. Respondents were also satisfied by the personal development they gained.
Publisher: Wiley
Date: 07-2017
Publisher: MDPI AG
Date: 27-12-2021
Abstract: Making decisions is a key task for leaders and managers. Senior leaders are currently exposed to increasing amounts of data which they must process quickly in our current dynamic world. Complex factors in the business world are not always best approached through an analytical framework. Using tacit knowledge gained through intuition can enable a more holistic understanding of the deep nature of today’s problems. This paper takes an expansive view of decision-making with intuition right at the centre and canvasses understandings of intuition arising from philosophy, psychology, Western and Eastern beliefs and proposes a model that relates intuition to other problem-solving approaches. The paper presents the results of interviews with senior leaders who must make difficult decisions in complex turbulent environments. The interview schedule is based on questions raised in a prior literature search concerning the relationship between intuition and analysis in complexity decision-making and problem-solving, the usefulness to this group of respondents, the possibilities of combining both approaches and any conflict arising from that combination, and understandings of the concept of intuition by these respondents. The resultant model presents a visual description of a process that moves from exterior assessment achieved via sensing and analysis, through to deeper understandings and a more holistic discernment gained through intuition. The model has the potential to assist leaders faced with difficult-to-solve problems in providing a better understanding of the steps involved in tackling problems of increasing levels of complexity.
Publisher: Palgrave Macmillan UK
Date: 2015
No related grants have been discovered for Leonie Hallo.