ORCID Profile
0000-0002-1433-1463
Current Organisations
University of Sydney
,
University of Jordan
Does something not look right? The information on this page has been harvested from data sources that may not be up to date. We continue to work with information providers to improve coverage and quality. To report an issue, use the Feedback Form.
Publisher: Egypts Presidential Specialized Council for Education and Scientific Research
Date: 30-06-2016
Publisher: Emerald
Date: 07-04-2015
Abstract: – The purpose of this paper is to gain a better understanding of internal benchmarking through the evaluation of quality management in two quality departments (Quality Assurance (QA) and Quality Control (QC)) in a pharmaceutical company by utilizing total quality index (TQI). – In order to achieve the above-mentioned purpose a structured questionnaire was used to assess the gap between the ideal and current status of the quality management system. The mean differences between the current and ideal states for the eight critical factors were compared for the two departments using t -test. – There is difference in the actual and ideal scores on three out of eight critical factors between the QA and QC departments. – The internal benchmarking process which was applied in this case study can be applied in other pharmaceutical companies in order to improve the status of the quality management system and achieve competitive advantage. – Benchmarking of total quality management (TQM) can improve the performance of organizations. The benchmarking tool used in this study TQI is an information technology-supported tool that helps managers assess a TQM program by enabling the cost-effective measurement of key organizational processes. TQI measures the ideal and actual quality management along eight critical factors synthesized by Saraph et al. (1989).
Publisher: Informa UK Limited
Date: 31-01-2012
Publisher: No publisher found
Publisher: Canadian Center of Science and Education
Date: 24-11-2014
Publisher: Canadian Center of Science and Education
Date: 29-03-2016
DOI: 10.5539/IBR.V9N6P53
Abstract: This study investigates the causes of drug shortage in Jordan. Based on thorough literature review, five causes related to supply chain were identified, namely regulatory and legislative processes, manufacturing-related issues, distribution factors, supply and demand imbalance, and human factors. Data were collected from 221 professionals selected from Jordan Food and Drug Administration (JFDA), pharmaceutical manufacturing sector, hospital professionals, and other nodes in the supply chain including distributors and wholesalers. Multiple-regression analysis was used to test the hypothesized relationships. The results indicate that four causes are significantly related to drug shortages in Jordan, regulatory and legislative processes, distribution factors, human factors, and supply and demand imbalance. Manufacturing-related issues are not significantly related to drug shortages. Implications and recommendations for the decision makers are proposed on the basis of the study results.
Publisher: Canadian Center of Science and Education
Date: 21-04-2013
DOI: 10.5539/IJBM.V8N9P63
Publisher: Emerald
Date: 02-03-2021
DOI: 10.1108/JSTP-06-2020-0144
Abstract: The purpose of this study is to investigate the structural changes needed for project-based organisations (PBOs) to synthesise their project operations and services following the servitisation strategy. It addresses the question of how PBOs should change their organisational structure fitting with service provision strategy. This study followed an exploratory research method using a single in-depth case with evidence collected from 51 project managers from five different industry sectors: construction, oil and gas, IT, logistics and health care Capitalising on organisational design theory, it has been found that successfully extending PBOs' outcomes into a system of both project output and extra services requires an adjustment of organisational structure that creates greater value for both companies and customers. This required adjustment has been ided into five main categories: (1) collaboration cross-project and customers (2) flexible workflow, (3) decentralised decision-making, (4) wide span of control and (5) project governance. However, the findings indicate that success can only be ensured by particular mutually coordinated organisational designs with a suitable balance of products and services This study presents vital indicators to PBOs practitioners when deploying servitisation within their operational strategy by adjusting the organisation's design. Servitisation could add both economic and social values for a erse set of project stakeholders. However, the sustainability performance of servitisation in servitised project-based organisations is an outcome of reducing the discrepancy between project operation and service provision activities. This study contributes to the body of knowledge and proposes a structural alteration process in PBOs to help align project operations and service provision activities. It explains how project-based organisations reconfigure their resources to provide services.
Publisher: Wiley
Date: 27-04-2012
Publisher: Canadian Center of Science and Education
Date: 27-11-2014
Publisher: Canadian Center of Science and Education
Date: 24-02-2016
DOI: 10.5539/EMR.V5N1P32
Abstract: This study aims to investigate the effects of collaboration with suppliers and lead users in new product development on open innovation in Jordanian manufacturing companies. Data was collected from 132 companies in two industries machinery and electronics, and hierarchical regression analysis used to test the study hypotheses, with control variables of company age, company size, and length of relationship applied to avoid their potential bias. The results show that supplier collaboration in new product development does not significantly affect open innovation, while collaboration with lead users positively and significantly affects open innovation.
Publisher: No publisher found
Publisher: Informa UK Limited
Date: 30-05-2021
Publisher: Macrothink Institute, Inc.
Date: 12-01-2016
Abstract: This research has been conducted to investigate critical factors affecting the operational excellence (OPX) of service firms in Jordan. The main factors of interest are leadership, human resource management practices, operations strategy, and involvement culture. This research considered different service sub-sectors including banks, ICT, insurance, aviation, hotels and medical care. A research questionnaire was developed to test the hypotheses, with 700 questionnaires distributed by hand and email. A total number of 368 were returned, representing a response rate of 53%. Multiple and linear regression tests were then executed to examine the research hypotheses. The multiple regression test showed a high positive impact of the research variables on operational excellence with (R = 83.2%) and (R sup /sup =69.2%) where the highest contribution was from operations strategy’, and the lowest contribution was by ‘leadership’. At the same time, when the research factors were tested in idually, they all showed high positive impact on operational excellence. It has also been noticed that there are variations in perceptions across services subsectors: hotels recorded the highest mean value across all factors. In the light of the findings of this research, which are consistent with previous literature, the researchers propose some recommendations to be considered by both academics and practitioners in the field.
Publisher: Inderscience Publishers
Date: 2014
Publisher: Canadian Center of Science and Education
Date: 31-10-2019
DOI: 10.5539/EMR.V8N2P64
Abstract: The purpose of this paper is to study the innovation performance with regards to the input of collaborative partners in new product development processes leading to an innovation. A thoroughly-designed questionnaire was distributed to operations managers of 729 manufacturers. Data collected was subjected to regression analysis indicating significant comparative effect on innovation performance in favor of lead users.
Publisher: Canadian Center of Science and Education
Date: 25-06-2014
DOI: 10.5539/IBR.V7N7P139
Publisher: Emerald
Date: 17-08-2012
DOI: 10.1108/01443571211265710
Abstract: The purpose of this paper is to explore the impact of collaboration with lead users (users that experience needs unknown to the public and therefore can innovate by finding solutions to those needs) and product experts (external new product development collaborators who have a commercial interest in the development of a new product) on the clockspeed of the development of new products and to determine which of the two has a higher impact. Survey data were collected from 421 European manufacturers, and analysed using hierarchical regression analyses. Both lead users and product experts were found to have a positive and statistically significant impact on new product development speed. Also, collaboration with lead users will lead to greater new product development speed than with product experts. When knowledgeable in iduals are involved in the new product development process as lead users, they have a better impact on new product development speed than when they are involved as product experts. This is a single informant study that makes use of perceptual measures. Although several steps have been taken to minimise any risk of systematic bias, its potential effect cannot be eliminated. The results have two main implications for manufacturers. First, collaboration with lead users and product experts during the new product development process will help to improve the speed of development, and hence the speed to market. Second, collaboration with lead users will have a greater impact, particularly when undertaken informally, as formal integration may lead to a weakening of lead users' innovative abilities. The paper contributes to the growing literature, which explores how innovators found outside an organisation can be used to enhance the innovative ability of that organisation. The value of this work is that it identifies and empirically compares the impact of lead users and product experts on new product development speed.
Publisher: No publisher found
Publisher: Scientific Research Publishing, Inc.
Date: 2015
Publisher: Canadian Center of Science and Education
Date: 15-10-2015
DOI: 10.5539/EMR.V4N2P54
Publisher: Scientific Research Publishing, Inc.
Date: 2016
Publisher: Inderscience Publishers
Date: 2012
Publisher: Canadian Center of Science and Education
Date: 25-02-2015
DOI: 10.5539/IBR.V8N3P79
Publisher: Macrothink Institute, Inc.
Date: 12-2015
Abstract: The degree of rigidity in the process of IS evaluation and the dependence on a specific method tends to vary among banks, depending on a combination of many factors. This research focuses on I.S. pre-evaluation as socio-technical process. Central to this is the notion of Request for proposals RFP (Business case) and the analytical toolkit of Actor Network Theory ( a title="Latour, 1987 #96" href="file:///G:/macrothink/JMR/JMR201601/Zu'bi%20M.%20F.%20Al-Zu'bi-Understanding%20Formality/8497-30810-2-SM-writer2-new.docx#_ENREF_64" Latour 1987 /a ). Specifically this study attempts to highlight on the level of formality/informality played in the evaluation process by the threads of ‘rigidity issues’ that manifested themselves on the journey throughout the ex ante I.S. business cases in the bank. The study contributes to the existing literature in IS evaluation research by drawing using this case study to infer how pre-evaluation practices are being affected by the developing country context of Jordan. Among the several findings drawn from this research, the informal use of intuition was accommodated within the formal process of IS evaluation demonstrated to be the most prominent. The study highlights the importance of informal evaluation that of “gut feeling” and experience of executives which plays a significant role in the IS evaluation process.
Publisher: Canadian Center of Science and Education
Date: 16-05-2013
Location: United Kingdom of Great Britain and Northern Ireland
No related grants have been discovered for Zu'bi M.F. Al-Zu'bi.