ORCID Profile
0000-0002-6642-1014
Current Organisation
The University of Auckland
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Publisher: Emerald
Date: 15-11-2019
DOI: 10.1108/03090561111167414
Abstract: This paper aims to examine how dumpster ers' practices and tension‐resolution strategies facilitate their construction of resistant‐consumer identities outside the dominant paradigm of consumer choice. Interview data were interpreted with the assistance of relevant literature, netnography and observation. By viewing ideological motivations as paramount, even ers initially having economic or psychological motivations are able to negotiate a positive hero identity. Sharing forms community and constructs a “self‐for‐others” narrative that accommodates the paradoxical need to consume while resisting. The illegality of the practice prevented researcher participation. Examining the reacquisition of waste informs identity construction and consumer resistance, and suggests that corporate and public policies should facilitate waste reclamation. This investigation, unlike prior research, does not examine only one set of motives nor only those who e for food. Thus, this paper uncovers the complex inter‐relationships between ideological, economic and psychological motivations, permitting a more complete understanding of how ers' practices shape their identities.
Publisher: BMJ
Date: 11-2022
DOI: 10.1136/BMJOPEN-2022-062092
Abstract: The community group Brown Buttabean Motivation (BBM) initially began to assist Auckland Pasifika and Māori to manage weight problems, predominantly through community-based exercise sessions and social support. BBM’s activities expanded over time to include many other components of healthy living in response to community need. With advent of the COVID-19 pandemic, BBM outreach grew to include a foodbank distributing an increasing amount of donated healthy food to families in need, a community kitchen and influenza and COVID-19 vaccine drives. A strong social media presence has served as the main means of communication with the BBM community as well as use of traditional news media (written, radio, television) to further engage with vulnerable members of the community. The study aims to conduct mixed method process evaluation of BBM’s community engagement through in-person, social and news media outreach activities with respect to the health and well-being of Pasifika and Māori over time. The project is informed by theoretical constructs including Pacific Fa’afaletui and Fonofale and Māori Te Whare Tapa Whā Māori research frameworks and principles of Kaupapa Māori. It is further framed using the concept of community-driven diffusion of knowledge and engagement through social networks. Data sources include in-person community engagement databases, social and news media outreach data from archived documents and online resources. Empirical data will undergo longitudinal and time series statistical analyses. Qualitative text thematic analyses will be conducted using the software NVivo, Leximancer and AntConc. Image and video visual data will be randomly s led from two social media platforms. The social media dataset contains almost 8000 visual artefacts. Ethics approval obtained from University of Auckland Human Participants Ethics Committee UAHPEC 23456. Findings will be published in peer-reviewed publications, disseminated through community meetings and conferences and via BBM social network platforms. ACTRN 12621 00093 1875
Publisher: Emerald
Date: 10-04-2007
DOI: 10.1108/13522750710740835
Abstract: Consumer researchers and marketing practitioners increasingly appreciate the potential of videography to generate better insights into consumers' behaviours. The purpose of this paper is to introduce the Mindcam research methodology as an addition to the videographers tool‐kit, which uniquely records and interprets videographic data from a first‐person perspective. The philosophical rationale for collecting observational data from the informant's perspective is presented. A full description is provided of an innovative research method that allows market researchers to observe, record and interpret consumers' experiences from the informants' literal and figurative viewpoints. The technical and ethical issues that should be addressed when using this methodology are specified. Observational research presently shapes and edits data as it is collected, filtering others' behaviour through the researcher's perspective to generate interpretive insights. Recording consumers' lived reality, from their own unedited perspective, allows the consumer experience to be re‐lived by the researcher. This assists in generating a negotiated interpretation of the consumer's reality. Findings are not constrained by the researcher's perspective of the informants' reality. This new method integrates own‐perspective videography with post‐hoc visual elicitation, thereby generating informant‐driven perspectives of their own lived consumption reality. Dual‐mode presentation of the data (original experience with the informant's interpretation) enables viewers to judge the truthfulness of the interviewer‐informant negotiated interpretation of the informant's lived consumption reality. Enough information is provided for others to employ the Mindcam method in their own research.
Publisher: Emerald
Date: 20-06-2023
DOI: 10.1108/INTR-10-2020-0597
Abstract: The purpose of this research is to explore the nature of virtual tipping in live game streaming from the perspective of tippers. This qualitative research involved six naturalistic group interviews with 27 young adult game streaming tippers in China. The research revealed a typology of four virtual tipping exchanges – perfunctory exchange, transactional (commodity) exchange, relational (gift) exchange and hybrid exchange. The most notable finding is hybrid exchange, a synergistic hybrid of transaction and gift-giving. The authors recommend that both streamers and streaming platforms acknowledge and accommodate both transactional and relational tipping motivations. The authors also recommend platforms to recruit skillful streamers with high emotional intelligence to better convert perfunctory tippers into tippers who tip more generously. The result of hybrid exchange suggests going beyond the traditional commodity vs gift dichotomy to examine the potential market-gift complementary in a single exchange in the sharing economy.
Publisher: Informa UK Limited
Date: 22-07-2011
Publisher: Oxford University Press (OUP)
Date: 03-2005
DOI: 10.1086/426616
Publisher: Oxford University Press (OUP)
Date: 08-2011
DOI: 10.1086/659079
Publisher: Emerald
Date: 26-04-2023
DOI: 10.1108/JOSM-06-2021-0232
Abstract: Collaboration between frontline employees (FLEs) and frontline robots (FLRs) is expected to play a vital role in service delivery in these increasingly disrupted times. Firms are facing the challenge of designing effective FLE-FLR collaborations to enhance customer experience. This paper develops a framework to explore the potential of FLE-FLR collaboration through the lens of interdependence in customer service experience and advances research that specifically focuses on employee-robot team development. This paper uses a conceptual approach rooted in the interdependence theory, team design, management, robotics and automation literature. This paper proposes and defines the Frontline employee – Frontline robot interdependence (FLERI) concept based on three structural components of an interdependent relationship – joint goal, joint workflow and joint decision-making authority. It also provides propositions that outline the potential impact of FLERI on customer experience and employee performance, and outline several boundary conditions that could enhance or inhibit those effects. Managerial insights into designing an employee-robot team in service delivery are provided. This study is the first to propose a novel conceptual framework (FLERI) that focuses on the notion of human-robot collaboration in service settings.
Publisher: Elsevier BV
Date: 02-2009
Publisher: SAGE Publications
Date: 02-2020
DOI: 10.1016/J.AUSMJ.2019.12.001
Abstract: A key issue when planning and writing up research is explaining what the expected or actual contributions are. It is often particularly difficult to identify what theoretical contributions the research hopes to make. When authors submit work for publication, reviewers and editors often ask them to ensure their work “engages with and/or contributes to ongoing conversations” in their target journal. What they are really asking is “what is your positioning? Why does your work belong in this journal?” This paper takes a practical approach to explaining what positioning means, why it is important to identify and position research as fitting into and extending prior work, and what positioning involves. It concludes by providing practical tips to help researchers who are not yet confident authors position their work more theoretically.
No related grants have been discovered for Karen Fernandez.