ORCID Profile
0000-0002-3756-0728
Current Organisations
Southern Cross University
,
Edith Cowan University
,
Le Cordon Bleu
,
Edith Cowan College
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Publisher: Emerald Group Publishing Limited
Date: 04-12-2009
Publisher: Routledge
Date: 21-04-2017
Publisher: SAGE Publications
Date: 10-2009
DOI: 10.1057/THR.2009.16
Abstract: This study examines the impacts of daylight savings among small businesses represented by a group of 41 operators consisting of small wineries, bed and breakfast, food factories and other facilities open to the public located in and around Perth, the capital of Western Australia. While the largest group of respondents in this study did not perceive any major impacts of daylight savings to their businesses, just over one-third of operators viewed daylight savings as detrimental to their businesses. The overall findings clearly reflect the ongoing heated political debate in Western Australia and have a number of implications for businesses, including the fact that daylight savings is affecting operators' lifestyle and working patterns. Further, as some respondents indicated, daylight savings also appears to be affecting their customers' behavior, with resulting potential negative consequences for their operations.
Publisher: Emerald Publishing Limited
Date: 14-10-2019
Publisher: Emerald
Date: 07-2003
DOI: 10.1108/01409170310783475
Abstract: The case study described in this paper, concerned the Macau Grande Prix. Various research objectives were formulated and it was decided to use a face‐to‐face administered questionnaire to gather the data. The subjects were in iduals (fans) who were attending this event and the questionnaire was to be administered while the event was taking place. This paper, then, will outline the issues faced when conducting this research and draw implications for future reviewers and researchers.
Publisher: Cognizant, LLC
Date: 18-09-2019
DOI: 10.3727/152599519X15506259855643
Abstract: This article examines the preevent motivations of volunteers recruited from the local community for a sporting event. Using empirical data and Herzberg's two-factor theory as a framework, satisfaction attributes impacting upon volunteer expectations prior to the actual event were investigated. The researchers sought to determine why volunteers involved themselves with the event, and what key factors underpinned their decision-making process. A paper-based survey administered to registered volunteers probed volunteers' preevent motives. The emergent themes from analysis of the respondents' ( N = 97) feedback ranged from altruism (helping others) to self-interest (a complimentary round of golf). The predominant theme was the respondents' "love of the game," which encompassed the subthemes of self-interest and perceived personal benefits. Also, community benefits such as the building of community identity, social recognition, and pride were deemed as important due to the affiliative nature of the local golfing fraternity, the primary distinguishing factor for volunteering at the material event. The study found that hygiene factors were crucial in forming the foundations for a positive volunteer experience, whereas satisfaction was closely linked to the presence of motivational attributes of the event. The identification of hygiene and satisfaction factors can be invaluable input for event organizer's strategy to recruit volunteers. Furthermore, by putting into place hygiene factors volunteers are less likely to experience dissatisfaction and by targeting the primary motivators of their volunteers, the attention of prospective volunteers can be captured and then effectively converted into an interest in the event eventually leading to making the commitment to participate. The effective engagement with volunteers can engender a positive experience, which increases the likelihood of repeat volunteering.
Publisher: Emerald
Date: 16-07-2010
DOI: 10.1108/01409171011065626
Abstract: While environmental sustainability is increasingly gaining relevance, it appears to have been ignored in certain areas, such as in research on water usage of small and medium enterprises (SMEs) in the hospitality and tourism industries. The purpose of this paper is to examine this dimension from the perspective of the operators. Semi‐structured face‐to‐face and telephone interviews were conducted with ten managers/operators in the Swan Valley region of Western Australia. Strong manager/operator awareness of the impact of their actions on the environment was demonstrated. Also salient was the factors impinging on implementation of environmental initiatives. Business demands or added costs also present challenges in fully materializing an operator's environmentally sustainable practices, particularly concerning water consumption in service areas, such as in toilets, which represents a large proportion of total water usage. The limited number of participants does not allow for making generalizations of environmentally sustainable practices among SMEs in the hospitality and tourism sector. However, this exploratory study provides insights into an area that has received very limited attention in academic research. As environmental issues may increasingly become more serious, the engagement of managers, operators, the wider business community and other bodies at different levels is critical. In this regard, the study provides several implications for these stakeholders. Very few studies have attempted to investigate environmental issues among small hospitality and tourism enterprises. This paper not only seeks to close knowledge gaps in an under‐researched area but also to open the door for future studies in the area.
Publisher: Palgrave Macmillan UK
Date: 2016
Publisher: Cognizant, LLC
Date: 02-2018
DOI: 10.3727/152599517X15111988554008
Abstract: This study sought to venture beyond the scope of previous research by examining two 2016 events that incorporated elements of different event types. The material events—the ISPS Handa Perth International golf tournament and the Telstra Perth Fashion Festival—were large-scale events with international stature and appeal. Both of those events present concomitant event characteristics: the golf tournament could be labeled as a sporting event and a community event or even a corporate event, while the fashion festival could be deemed as a community event and also a form of cultural celebration or possibly a business event. Notwithstanding that the events are dissimilar in terms of function and goal, the authors assert that the common defining characteristic was that the event volunteer recruitment was geographically localized using local area bounded recruitment drives. Consequently, those events were almost exclusively supported by Perth residents who identified the events as community events because of their considerable contribution. This study sought the opinions and perspectives of the volunteers of the two events with a specific focus on volunteering motivation. This research is timely given the worrying trend of diminishing rates of event volunteering due to attrition in the volunteer base. The outcomes of this study will provide event managers involved in organizing community-based events, where the focus of recruitment is on local volunteers, with more in-depth knowledge about the ersity of motivational factors brought about by the inherent heterogeneity in the volunteer base. Furthermore, insight is gained on the volunteer decision-making process and the factors volunteers take into consideration in deciding to commit themselves to an event.
Publisher: Emerald Group Publishing Limited
Date: 04-12-2009
Publisher: Springer Science and Business Media LLC
Date: 18-01-190728634
DOI: 10.1057/RLP.2009.7
Publisher: IGI Global
Date: 2007
DOI: 10.4018/978-1-59904-159-9.CH010
Abstract: This chapter proposes a framework to consider the application of collaborative commerce (c-commerce) in the hotel industry. C-commerce and some general characteristics of the hotel industry are examined, followed by a discussion on the likelihood of c-commerce adoption by hotels. A case study of two five-star hotels located in Perth, Western Australia is considered in light of the framework. Corporate structure, information technology (IT) and its importance to organisation strategy, the role and attitudes of the general manager of each hotel to IT as well as the social identity of the hotel to c-commerce emerge as issues critical to c-commerce. This area of study is in its infancy and further research is required to more fully consider the issues.
No related grants have been discovered for Alfred Ogle.