ORCID Profile
0000-0002-0443-7328
Current Organisation
James Cook University
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Publisher: Informa UK Limited
Date: 02-01-2017
Publisher: Routledge
Date: 10-09-2009
Publisher: Goodfellow Publishers
Date: 09-2021
DOI: 10.23912/9781911635932-4947
Abstract: There have been growing calls for greater community engagement in tourism planning and governance. These are often accompanied by arguments for the use of more futures thinking to deal with the complex problems that tourism faces. This suggests that there is a need for different approaches to engaging destination communities in tourism planning. The aim of the present research was to evaluate such a different approach using futures thinking techniques focussed on destination community wellbeing (DCW) as the primary tourism planning goal. The outcomes of a series of community workshops that used the new futures thinking DCW approach were compared to the strategies described in relevant traditional tourism planning documents. This evaluation revealed that the residents in the futures and community wellbeing workshops generated more varied, specific, innovative and sustainable tourism futures than the traditional tourism planning processes. Tourism governance needs to focus more on empowering destination residents and on making specific links between aspects of tourism and changes in aspects of DCW.
Publisher: Elsevier BV
Date: 07-2020
Publisher: Informa UK Limited
Date: 2001
Publisher: Informa UK Limited
Date: 13-02-2008
Publisher: Routledge
Date: 14-01-2010
Publisher: Informa UK Limited
Date: 11-1985
Publisher: Informa UK Limited
Date: 2001
Publisher: Springer Netherlands
Date: 2012
Publisher: Elsevier BV
Date: 2016
Publisher: Emerald
Date: 30-09-2014
DOI: 10.1108/IJCTHR-08-2014-0071
Abstract: – This paper aims to address the question – is heritage interpretation an effective tool in tourism? – The author takes a critical stance seeking to identify and evaluate key assumptions and questions about the nature and effectiveness of heritage interpretation as a tourism management tool. – There are significant gaps in the available research into interpretation and in those areas that have been studied, there is only limited evidence that interpretation is effective. There are few important findings in this area and even where there are some sound and useful conclusions, they still do not address some of the more fundamental concerns about interpretation more broadly. – The paper identifies a set of topics for future research based on the outcomes of the review and consideration of the critiques of interpretation that could be used to improve and extend interpretation in tourism. – By taking a critical perspective on interpretation and questioning the untested and implicit assumptions about the nature and role of this activity within tourism, the paper identifies issues relevant to the conduct of tourism research more generally that have been given little attention in the academic literature to date.
Publisher: Elsevier BV
Date: 10-2017
Publisher: Informa UK Limited
Date: 2011
Publisher: Elsevier BV
Date: 1986
Publisher: SAGE Publications
Date: 08-2007
Abstract: Destination branding is growing rapidly as an approach to tourism destination promotion. While this concept has been borrowed from the world of general consumer goods and applied in a number of national tourism destinations, academic analysis of the value and effectiveness of destination branding has emerged more slowly. The present article addresses this paucity of academic scrutiny by examining the value of the destination brand personality construct in distinguishing between two regional tourism destinations. A survey of 480 tourists was conducted adjacent to the Great Barrier Reef in Northern Australia to gather data about the destination image attributes of two regional destinations that were branded by a state destination marketing organization. The results indicated that tourists were able to articulate different destination brand personalities for each region. The results also indicated that more work might need to be done to adapt existing frameworks of brand personality to the tourism context.
Publisher: Routledge
Date: 11-08-2006
Publisher: Informa UK Limited
Date: 1999
Publisher: Informa UK Limited
Date: 04-1996
Publisher: Informa UK Limited
Date: 23-04-2013
Publisher: SAGE Publications
Date: 2008
DOI: 10.1057/THR.2008.7
Abstract: Although much of the discussion of innovation focuses on new products and technologies, all innovation is based on challenging existing assumptions and ways of thinking. This paper argues that one option to develop new ways of thinking and innovation in tourism is to argue that there is no such thing as sustainable tourism. If we begin with the assumption that tourism cannot be sustainable in its own right but may contribute to the sustainable development of some regions under some circumstances, then a number of new approaches to tourism development emerge. In particular, it is argued that stronger links may emerge between tourism and other economic activities and development options. These potential synergies are described and illustrated with a range of ex les. In addition, the paper sets out a series of additional criteria that could be used to evaluate different potential tourism developments and makes suggestions about the development of sustainability performance indicators. Finally, the paper highlights the importance of better knowledge management systems to support innovation in tourism.
Publisher: Informa UK Limited
Date: 2005
Publisher: SAGE Publications
Date: 03-1986
DOI: 10.1177/144078338602200107
Abstract: The major emphasis in this article is the development of the authen ticity concept in tourist experiences. It is argued that the original form of the authenticity notion, which was proposed by Heidegger, has been only partially employed in the work of tourist researchers. The major development of the authenticity concept in the tourist literature is shown to be that of MacCannell who proposed, using Goffman's stage approach, that all tourists seek authenticity but are frustrated in their attempts because of the creation of frontstage, inauthentic environments. In another addition to the authenticity notion Cohen argued that some tourists perceive the inauthenticity of their settings. The elaboration of the authenticity concept offered in this paper highlights the need to define authenticity of both actors and their settings when appraising a tourist scene. Cohen's emphasis on tourists' ability to perceive authenticity and inauthen ticity is included as an important element in the framework outlined. Accurate and inaccurate perceptions of authenticity, it was argued, need to be considered, together with tourists' preference levels for authenticity, in order to explain tourist satisfaction. Some research possibilities generated by this framework included the study of tourist satisfaction, and the social status and identity con cerns inherent in tourists' social behaviour.
Publisher: Elsevier BV
Date: 03-2016
Publisher: The Haworth Press
Date: 06-01-2003
Publisher: Routledge
Date: 03-11-2008
Publisher: Informa UK Limited
Date: 2006
Publisher: Informa UK Limited
Date: 2001
Publisher: Informa UK Limited
Date: 28-02-2011
Publisher: Informa UK Limited
Date: 29-08-2023
Publisher: SAGE Publications
Date: 1987
DOI: 10.1177/135676679600200202
Abstract: In describing research into tourists' motivations Krippendorf suggested that many of the quoted motives are nothing but empty boxes, which every in idual may fill with quite different contents'. 1 The central proposal of the present paper is that activities are important items in these motive boxes. The authors argue that activities are the critical link between tourist motivation and destination choice and develop a model in which travel motivations are related through activity preferences to vacation destination choice. These proposed relationships were tested through a secondary analysis of survey data collected from 1,503 Australian outbound travellers. These analyses did reveal consistent relationships between travel motivation and activities and between activities and features of preferred destinations.
Publisher: Informa UK Limited
Date: 11-2016
Publisher: SAGE Publications
Date: 04-2000
DOI: 10.1177/135676670000600202
Abstract: This paper provides a unique analysis of the visiting friends and relatives (VFR) market across four different countries. It highlights that this market, although substantial at both the domestic and international levels, is poorly understood and that certain common assumptions made by travel marketers about VFRs are inaccurate. Marketing directors’ attitudes toward the VFR market are measured in a special study of VFR marketing in Australia, Canada, New Zealand and the USA. Successful cases of VFR marketing in these countries are described.
Publisher: Informa UK Limited
Date: 12-2006
Publisher: Elsevier BV
Date: 2016
Publisher: Routledge
Date: 11-08-2006
Publisher: Inderscience Publishers
Date: 2009
Publisher: Springer Berlin Heidelberg
Date: 2013
Publisher: Emerald
Date: 05-06-2017
DOI: 10.1108/IJCTHR-11-2016-0108
Abstract: The purpose of this paper is to develop a conceptual framework for understanding tourist experiences based on concepts from evolutionary, cognitive and social psychology. This framework integrates concepts from mindfulness theory and story-telling theory and seeks to better explain the nature of tourist experiences. The paper reviews some core conceptual approaches to understanding the concept of experience as a psychological driver in tourism. It will then set a series of research questions and explore some of these through a qualitative analysis of tourist stories and experiences in two South African destinations – Kruger National Park and Soweto. This analysis combines participant observation, content analysis of promotional literature and tourist blogs. Evidence supports a set of propositions derived from integrating mindfulness and storytelling theory. Stories do play a significant role in encouraging mindful visitors and supporting more positive tourist experiences. This paper combines two different approaches to understanding tourist experiences to create a new framework for understanding the cognitive processes involved in tourist experiences and how these link to outcomes.
Publisher: Elsevier BV
Date: 07-2011
Publisher: Informa UK Limited
Date: 2014
Publisher: Wiley
Date: 30-12-2016
DOI: 10.1111/FAF.12140
Publisher: Informa UK Limited
Date: 12-2006
Publisher: Informa UK Limited
Date: 08-1985
Publisher: Informa UK Limited
Date: 31-05-2016
Publisher: Informa UK Limited
Date: 06-2000
Publisher: SAGE Publications
Date: 06-1985
DOI: 10.1177/0193841X8500900303
Abstract: An attempt is made to collate and develop psychological research into visitor evaluation. The current state of visitor evaluation research is considered by outlining the literature on four topics specifically, museums, natural environments, tourist sites, and tourist facilities. An assessment of the problems of much visitor evaluation work is included in this material. In a subsequent section the role of psychology-social psychology in particular—in contributing to improved studies in this area is outlined. A discussion is included of the psychologist's role in stimulating better data collection, more varied analysis, and a tighter hypothesis testing approach to visitor surveys. In particular, it is argued that this area of inquiry holds far more promise for interesting psychological research than might be supposed by an inspection of current market survey practices in the field.
Publisher: Informa UK Limited
Date: 2005
Publisher: Informa UK Limited
Date: 19-09-2007
Publisher: Informa UK Limited
Date: 23-03-2005
Publisher: SAGE Publications
Date: 20-11-2016
Abstract: Until recently, there has been little published systematic empirical research into business coaching. This article reports on a systematic, critical review of 111 published empirical papers investigating business coaching theory, processes, and outcomes. The present article identifies a significantly larger body of empirical research than covered in previous reviews and uses a Systematic Review methodology (SRm) to conduct a comprehensive review of the available empirical evidence into business coaching effectiveness focusing on implications for theoretical development, practice (within human resource development) and further research in this area. This review identifies convergence around factors that contribute to perceived effective coaching practice but nevertheless highlights a number of issues to be resolved in further research. These include determining the primary beneficiaries of coaching, the factors that contribute to coach credibility, and how the organizational and social context impacts on coaching. Weaknesses in coaching research methodology and research gaps are also noted.
Publisher: SAGE Publications
Date: 05-02-2020
Abstract: Chinese tourist shopping reflects the new consumer culture in contemporary China, but remains underexplored in the tourism literature despite its importance to many destinations. The present study applies social practice theory to tourist shopping research with the aim of exploring the key features of Chinese tourist shopping in Australia. Tourist shopping as a social practice is the basic unit of analysis, while tourists are decentralized as carriers of this practice. This study employed a qualitative methodology to analyze shopping-related posts in 40 travel blogs from two Chinese online travel communities. The findings show that tourist shopping practice consists of four interconnected elements: materials, competences, meanings, and settings—with utilitarian products purchased in large quantities and maintaining guanxi emerging as unique features of the Chinese tourist shopping practices. The article concludes with a discussion of the potential of social practice theory to enhance theoretical approaches in this area.
Publisher: Informa UK Limited
Date: 02-2005
Publisher: Informa UK Limited
Date: 2007
Publisher: Informa UK Limited
Date: 15-11-2005
Publisher: Informa UK Limited
Date: 11-1991
Publisher: Informa UK Limited
Date: 05-2011
Publisher: Informa UK Limited
Date: 11-1991
Publisher: SAGE Publications
Date: 10-2004
DOI: 10.1177/135676670401000402
Abstract: Shopping as a tourist activity has only recently been subjected to academic analysis and discussion. To date much of the published literature is focused on shopping as an activity. The present paper reports on a survey of 1,630 tourists to a popular Australian tourist destination. The present study extended previous research by studying shopping as a factor in destination choice with a s le of both shoppers and non-shoppers, and with the aim of understanding the role of shopping in the total destination experience. Four types of shopper were identified based on a combination of the importance of shopping in destination choice and actual participation in shopping activities. These four groups were then compared and profiled on a series of socio-demographic, travel behaviour, destination choice, activity participation and attraction visitation variables. The paper then examines the links between these findings and previous research results before discussing the implications of the results for both management and marketing of the destination and for developing a model to explain tourists’ shopping behaviour.
Publisher: SAGE Publications
Date: 04-2009
DOI: 10.1057/THR.2009.7
Publisher: SAGE Publications
Date: 04-2009
DOI: 10.1057/THR.2009.6
Abstract: The concept of quality of life (QoL) is implicit in much of the academic literature on tourism impacts. Tourism academics have explored in some detail the contributions that tourism makes to various aspects of the QoL of destination residents. But these explorations have been limited by the social representations that academics hold of tourism. This paper examines those social representations and argues that a more explicit consideration of QoL can help in the development of a better framework for critically analysing tourism impacts. This framework is explored in a qualitative study of social representations of tourism and its impacts on the in idual tourist.
Publisher: Routledge
Date: 02-06-2009
Publisher: Informa UK Limited
Date: 08-1988
Publisher: Edward Elgar Publishing
Date: 20-04-2023
Publisher: Informa UK Limited
Date: 2012
Publisher: Elsevier BV
Date: 04-1999
Publisher: Elsevier BV
Date: 03-1984
Publisher: Elsevier BV
Date: 06-1986
Publisher: Elsevier BV
Date: 09-2013
Publisher: Informa UK Limited
Date: 05-06-2014
Publisher: Informa UK Limited
Date: 24-02-2014
Publisher: MDPI AG
Date: 11-03-2021
Abstract: This paper argues that that much published tourism and hospitality research has had little influence on tourism or hospitality practice especially with regard to the problems of sustainability because of a failure to use systems thinking to guide research questions and approaches. This critical review and conceptual paper demonstrates how a systems thinking approach could be used to improve both the relevance of, and theoretical development in, tourism and hospitality research in the area of sustainability. This paper reviewed recent published research into tourism’s social impacts to demonstrate the power of taking a systems approach to map out the research problem area. It then critically reviewed the use of concepts from psychology in published research into guest engagement in sustainability programs in hospitality businesses to demonstrate the value of systems thinking for organising theoretical concepts. In both of the reviewed areas the overwhelming conclusion was that the majority of the research lacked both practical relevance and was based on inappropriate or deficient theoretical understanding.
Publisher: Routledge
Date: 22-08-2003
Publisher: Elsevier BV
Date: 1996
Publisher: MDPI AG
Date: 30-04-2014
DOI: 10.3390/SU6052538
Publisher: Informa UK Limited
Date: 2007
Publisher: Cambridge University Press (CUP)
Date: 2003
DOI: 10.1017/S0814062600001506
Abstract: In recent decades there has been an increase in opportunities for people to view wildlife in tourism settings such as wildlife tours, national parks and captive environments such as zoos. This in turn has provided increasing opportunities to educate people of all ages about the value of wildlife and their habitats. One concept useful for enhancing learning is that of mindfulness. This concept suggests characteristics of interpretation that attract and sustain the focused attention of visitors. Using open-ended descriptions of best wildlife experiences from 790 respondents, this study found that 84% of descriptions contained at least one element consistent with the mindfulness concept. This paper argues that a mindfulness model can be used to understand visitor responses to wildlife tourism and direct the design of experiences that enhance learning and enjoyment.
Publisher: Routledge
Date: 02-04-2007
No related grants have been discovered for Gianna Moscardo.