ORCID Profile
0000-0003-3718-6999
Current Organisations
Staffordshire University
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Western Sydney University
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Business and Management | Research, Science And Technology Policy | Innovation And Technology Management
Publisher: Informa UK Limited
Date: 31-01-2017
Publisher: Emerald
Date: 02-2005
DOI: 10.1108/13552550510580825
Abstract: To contribute to an understanding of the complementary nature of entrepreneurship and innovation through an empirical study of various organisations and to develop an integrative framework of the interaction between entrepreneurship and innovation. The study takes a qualitative approach in exploring the synergies between entrepreneurship and innovation and in analysing the factors that foster an interaction between the two. Case studies of six entrepreneurial and innovative organisations and in‐depth interviews with senior managers were conducted to complement a comprehensive literature review of entrepreneurship and innovation. The study has found that: entrepreneurship and innovation are positively related to each other and interact to help an organisation to flourish entrepreneurship and innovation are complementary, and a combination of the two is vital to organisational success and sustainability in today's dynamic and changing environment entrepreneurship and innovation are not confined to the initial stages of a new venture rather, they are dynamic and holistic processes in entrepreneurial and innovative organisations and organisational culture and management style are crucial factors affecting the development of entrepreneurial and innovation behaviour in organisations. Entrepreneurship and innovation should be regarded as ongoing, everyday practice in organisations, and this paper has contributed to the development of such an attitude.This empirical study contributes to an understanding of the existing theories and practices of entrepreneurship and innovation in organisations.
Publisher: IGI Global
Date: 10-2010
Abstract: Current m-commerce business models show that m-commerce depends on complex networks of business relationships, which often comprise telecommunications service providers, mobile device makers, banking industry, Internet search engine providers, and various third-party value-adding companies. Due to the nature of m-commerce, the key to success in m-commerce lies predominantly in managing a network of alliances. This paper answers research questions, such as why do companies team up for m-commerce? What are the key challenges facing the alliances? How can companies address the challenges? What does the future hold for the study of strategic alliances including m-commerce alliances? This paper extends strategic alliance theories to the study of m-commerce alliances that are formulated in various cultural and national backgrounds. The authors examine both strategic and operational strategies for m-commerce alliances and discuss a wide range of issues in the formulation and implementation of m-commerce alliance strategy.
Publisher: MDPI AG
Date: 28-04-2023
DOI: 10.3390/SU15097391
Abstract: Our research objectives were to conduct a systematic literature review of the empirical articles on the drivers, challenges and outcomes of environmental management system (EMS) implementation in public sector organizations (PSOs) in the Scopus database, published in English. Following the PRISMA guidelines, we identified, reviewed and analyzed 11 selected articles. We used content analysis to identify important themes and concepts. First, we mapped the selected literature. We then identified four main categories of drivers (environmentally strategic, social/stakeholders, regulatory and organizational efficiency), five categories of challenges (budgetary, human resource, technical, managerial and regulatory) and five categories of outcomes (improvement in environmental management practices, environmental performance, awareness of environmental issues, image and organizational efficiency). Finally, we identified important avenues for future research that should be explored further. This article synthesizes the knowledge on EMS implementation in PSOs and offers new insights. It will help EMS scholars and practitioners develop a broader and more critical understanding of the issues specific to EMS implementation in PSOs.
Publisher: IGI Global
Date: 2008
DOI: 10.4018/978-1-59904-901-4.CH011
Abstract: This chapter describes an in-depth analysis of the methods to increase the effectiveness of virtual teams in health care using the Northern Alliance Hospital Admission Risk Program (HARP) Chronic Disease Management (CDM) Program as the test case. A conceptual framework of the specific components required for virtual team effectiveness and a survey tool to examine a team’s performance (based on virtual team member perception) with each of these components is presented. The proposed conceptual framework of virtual team effectiveness categorises the determinants influencing the effectiveness of virtual teams into four key frames of leadership, team components, organisational culture, and technology. An empirical survey of 38 virtual team members within the Northern Alliance HARP CDM Program demonstrates high levels of agreement with leadership and some team components, however, limited agreement with the organisational culture and technology components.
Publisher: IGI Global
Date: 2008
DOI: 10.4018/978-1-59904-000-4.CH092
Abstract: This article focuses on the most important technological challenges and issues facing e-collaboration and ebusiness in the areas of information flow, procurement, logistics, engineering and manufacturing, marketing, customer services, and human resources. It deals specifically with the process and system alignment and integration as well as the issues of interoperability which have become of primary concerns in the practices of e-collaboration.
Publisher: Entrepreneurship and Sustainability Center
Date: 30-12-2020
Publisher: Informa UK Limited
Date: 09-2001
Publisher: Informa UK Limited
Date: 08-2013
Publisher: MDPI AG
Date: 21-07-2020
DOI: 10.3390/SU12145847
Abstract: This paper addresses a key social–cultural aspect of sustainability in the Gulf region: Workforce localization (WL). Our research objective is to empirically explore organizational socialization (OS) practices in the context of WL in the United Arab Emirates (UAE), where National Citizens (NCs) are a powerful minority in the workforce. This research adopts a qualitative methodology, using semi-structured interviews with managers in charge of the WL program in 14 organizations in the UAE, across different industrial sectors and ownership. We found five major OS practices: Establishing thorough orientation programs, providing formal training programs (skills, ersity/cultural awareness, supervisor, mentoring and coaching team building), redesigning NCs’ jobs and work teams, engaging expatriates in NCs’ OS processes, and organizing networking events. All organizations rigorously evaluated the effectiveness of their OS practices. This study contributes to the empirical literature on management OS, WL, and ersity management in a non-western, emerging Arab country. It contributes to theory development on the content of OS practices, showing how a minority can be a powerful group around whom socialization processes are tailored to integrate them fully into the organization. Practically, our findings inform managers of how to adapt their existing OS practices to the specific needs of minority members, and support Gulf Cooperation Council (GCC)-based organizations and policymakers with the design, monitoring, and implementation of WL programs, and with the development of a sustainable workforce.
Publisher: Association for Learning Technology
Date: 11-09-2013
Abstract: Web 2.0-based workplace learning is defined in this article as informal learning that takes place in the workplace through connections and collaborations mediated by Web 2.0 technology. Web 2.0-based workplace learning has the potential to enhance organisational learning and development. However, little systematic research has been published that explores how in idual, social and organisational factors may influence Web 2.0-based workplace learning. This study aims to address this knowledge gap. Drawing on a selective review of the theories and research on social exchange, social capital, communities of practice and organisational support, we have developed a testable theoretical model for further empirical study.Keywords: Web 2.0 workplace learning social exchange social capital communities of practice organisational learning and development(Published: 11 September 2013)Citation: Research in Learning Technology 2013, 21: 19089 - 0.3402/rlt.v21i0.19089
Publisher: IGI Global
Date: 2008
DOI: 10.4018/978-1-59904-901-4.CH004
Abstract: IT governance is viewed as a managerial innovation, which responds to the needs of strong leadership, strategic direction, and control from the highest level within an organization. In today’s business world, most organizations depend on information technology (IT) for their day-to-day activities and attainment towards their future business strategies. However, despite improved project management, according to KPMG the track record of IT initiatives in many organizations is not strong, and many fail—particularly when measured against the outcomes they were intended to produce. Recent studies have found “an IT attention deficit” at board level, despite calls for directors to consider a wide range of IT matters including governance. This chapter examines practices and frameworks for effective IT governance in industry and business settings. Utilizing a multi-method research approach comprised of survey and interview techniques, 20 board directors’ and senior mangers’ perceptions of IT governance and management were sought and analyzed. The findings show there is a need and opportunity for improvement in IT governance and that in most organizations, Australian Standard AS8015-2005—provides a sound foundation for such improvement.
Publisher: Emerald
Date: 28-10-2014
DOI: 10.1108/BPMJ-01-2013-0004
Abstract: – The purpose of this paper is to seek to deliver a new and holistic insight on small- and medium-sized enterprise (SME) strategic alliances in terms of the precursor, motivations, selection, governance structure, outcomes and challenges of strategic alliances of SMEs and the relationships between them. – To better understand the entire process of SME strategic alliances, the author takes a novel approach which is based on a combined perspective of entrepreneurship and innovation, resource-based theory, and social network theory. – The author develops a theoretical model which seeks to conceptualize the antecedents, process, and outcomes of strategic alliances of SMEs and the relationships between them. – The conceptual framework provides the directions for future empirical testing and further theoretical research. – This study may help managers better understand the importance of an integrated approach to entrepreneurship and innovation, and the process and outcomes of enhancing their entrepreneurship and innovation capacities through strategic alliances. – To the author's knowledge, this study is the first of its kind that takes a holistic and integrated approach to study SME strategic alliances.
Publisher: IGI Global
Date: 2008
DOI: 10.4018/978-1-59904-901-4.CH005
Abstract: This chapter identifies the challenges, features, and drivers of performance measurement (PM) in the SMEs in the IT industry and introduces a PM framework based on the system theory and business excellence model for SMEs. This study finds that a dynamic and flexible PM framework is more suitable to SMEs than a mechanized PM model. By examining the PM features and key success factors in SMEs in the IT industry, this study concludes that traditional PM theories and tools are not suitable for SMEs, which is supported by many recent studies on PM in SMEs.
Publisher: IGI Global
Date: 2006
DOI: 10.4018/978-1-59140-920-5.CH011
Abstract: This chapter reports the results of a national survey which investigated Australian Internet users’ attitudes and behaviours toward online information privacy using a typology that combines specific demographic and attitudinal measurements with behavioural data. The chapter contains a comprehensive examination of the internal, external/environmental, and behavioural dimensions of information privacy, incorporating a profile of each of the typologies’ categories along with a general profile of total respondents. The implications of the findings for e-entrepreneurship and e-business ethics also are discussed.
Publisher: IGI Global
Date: 2008
Publisher: Emerald
Date: 25-02-2014
Abstract: – The purpose of this paper is to examine the effects of the digital ide on e-government development. – The study takes a multidimensional and integrative approach in order to examine the various ways in which different contextual factors affecting the digital ide (i.e. economic, social, political, demographic, cultural and ICT infrastructure) interact to influence e-government development. To test the hypotheses, authors perform a correlation and multiple regression analysis using SPSS. – After analysing several global data sets such as those of the World Bank and the United Nations, the study finds that the digital ide is a multidimensional construct that has a significant impact on e-government development in various ways. In contrast to the consensus view of a correlation existing between economic status on the one hand, and the digital ide and e-government development on the other, this study finds that economic status is not a significant predictor of the digital ide or e-government development. – The findings should help inform public policy makers when developing strategies to deal with issues of the digital ide and e-government development by encouraging analysis in a holistic and integrative way. Simply addressing the digital ide alone is unlikely to be sufficient to stimulate an increase in the uptake of e-government. Moreover, our model helps identify areas of strengths as well as weaknesses for improvement. – The authors develop a multidimensional and integrative research model to study the digital ide and e-government development and the relationship between the two, and validate the model through systematically testing it with empirical data. This study is among the first to take such an approach.
Publisher: Emerald
Date: 06-2004
DOI: 10.1108/13683040410539436
Abstract: This study shows that Siemens has assiduously endeavored to achieve business excellence and enhance the company’s economic value, and has made considerable efforts to address the issue of sustainable development in various ways. However, the study has also found that much is said than done and there are implementation issues and problems that deserve managers’ full attention. A series of recommendations are proposed to broadly address these issues and problems. Managers who have already embarked on, or intend to take, sustainability initiatives will find the study informative and insightful.
Publisher: Emerald
Date: 09-11-2012
DOI: 10.1108/09593841211278794
Abstract: The purpose of this paper is to identify and study the key issues and challenges facing e‐government development from an integrative perspective, and to provide strategies and policy recommendations to address them in a broad and holistic way. To achieve a comprehensive understanding of the key issues in e‐government development, the authors took an integrative approach built on several existing theories and research. The authors conducted an empirical case study of Dubai. The data collection methods included documentary research reviewing the major websites of Dubai government entities and interviewing 22 e‐government stakeholders. The authors have identified a variety of important issues and challenges facing e‐government development in Dubai. Of them, they focus on language issues on websites, e‐integration, uptake of e‐government services and the digital ide, and quality of Dubai e‐government websites and e‐services. Given that Dubai was ranked the number one eCity in the Arab World and the eighteenth in the world in e‐government implementation, this insightful case study has wider implications. It contributes to a better understanding of the key issues in e‐government development in the Arab nations. The broad and holistic strategies developed through this study address the root causes of the issues, which could help governments not only in Dubai but also in other countries in their policy making. To the authors’ knowledge, this is the first integrative and empirical study that explores the key issues and challenges in e‐government development through studying e‐government experiences of Dubai from both supply and demand perspectives.
Publisher: Informa UK Limited
Date: 08-2003
Publisher: Emerald
Date: 08-2016
Abstract: – The purpose of this paper is to explore how cultural orientations influence Emirati women’s career development. Drawing on the cultural theories of Hofstede (1980, 2001) and House et al. (2004), the authors investigated the cultural orientations of a s le of 19 women in the United Arab Emirates. – In-depth interviews were conducted to collect life history data about women’s early lives, education and employment. – The findings identify three themes that influenced the participant’s careers: family influence on careers, in idual-level attitudes toward education for careers, and workplace career development. – Limited by the small s le of 19 female national participants that implies further international study is required to extend this research. – The business application is that social values, beliefs and norms can be leveraged for women’s career success. – Policymakers are guided on key factors that influence Emirati women’s careers from a cultural perspective. – The study makes a unique theoretical contribution in a model that shows: cultural dimensions are interrelated, cultural values and practices are interdependent, and cultural orientations vary between women and men.
Publisher: SAGE Publications
Date: 03-2013
Publisher: Ubiquity Press, Ltd.
Date: 2021
DOI: 10.5334/IJC.1069
Publisher: Emerald
Date: 10-2004
DOI: 10.1108/02635570410561663
Abstract: This paper investigates and addresses issues, problems and challenges that a regional company of a multinational corporation is facing in the implementation of IT‐platforms (SAP R/3) and the business process re‐engineering (BPR). While many organizations have reported significant improvement in business results from implementing SAP R/3 and BPR, others have failed or experienced various difficulties in achieving intended business and management results. This empirical study describes and discusses Siemens' experience in the process of implementation. The author argues that a holistic approach to IT management is needed, which recognises and emphasises active integration and interaction of strategy, business processes, management system and structure, and organizational culture.
Publisher: Emerald
Date: 28-01-2011
DOI: 10.1108/10662241111139354
Abstract: The main purpose of this paper is to examine empirically whether national culture has an impact on e‐government development in 84 countries around the world. We used statistic methods of correlation and multiple regression to analyze the two sets of indexes – E‐government Development Index from the United Nations E‐government Survey 2010 and Hofstede's culture dimension index scores of 84 countries. We found that there is a correlation to a differing degree between e‐government development and the five culture dimensions defined by Hofstede, although only in idualism, power distance and long‐term orientation are significantly correlated with e‐government development. The findings of this study and most importantly, the strategies proposed based on the findings by this paper would help government policy and decision makers design and implement policies and strategies to improve e‐government services and their overall development. The study not only provides empirical support and validates the findings of previous research but also extends the scope and updates the results of similar studies in the study field.
Publisher: Inderscience Publishers
Date: 2006
Publisher: Entrepreneurship and Sustainability Center
Date: 30-06-2021
Publisher: Informa UK Limited
Date: 08-11-2018
Publisher: MDPI AG
Date: 28-08-2023
DOI: 10.3390/SU151712964
Abstract: In Australia, a new feature of public policy is the requirement by governments that large-scale infrastructure projects integrate social procurement practices that alter the traditional focus on balancing price and quality. Social procurement has been gradually developing in practice, but the academic literature has not kept pace. Although past research has identified some of the barriers affecting social procurement implementation in the construction industry, the nature of the barriers impeding its proliferation has not to date been systematically reviewed. This paper undertakes a review of the social procurement literature published from January 2012 to 30 June 2022, with 49 papers chosen under selective criteria. This critical review employs the “Preferred Reporting Items for Systematic Reviews and Meta-Analyses” (PRISMA) technique to retrieve secondary data on social procurement from available peer-reviewed academic papers through three databases (Scopus, EBSCOhost, Web of Science). The literature analysis focuses on three themes: (1) barriers (2) enablers and (3) strategies to overcome the barriers. The paper finds that social procurement as a field of practice is evolving and expanding, but its role in contributing to social value creation remains an under-theorised concept. Recommendations for practice and future research are identified, including the need to measure the real-world impacts of policy.
Publisher: IGI Global
Date: 2010
DOI: 10.4018/978-1-61520-609-4.CH001
Abstract: This chapter reports on case studies of four North American universities engaged in technology transfer and commercialization. The literature and case studies permitted an understanding of the characteristics possessed by universities and university technology transfer offices that appear to be successful in technology transfer and commercialization. Fourteen characteristics, or institutional enablers, are identified and analyzed in order to determine which among these characteristics have greater influence in the success of technology transfer offices. The chapter concludes that universities with superior-performing technology transfer offices possess two factors in common. First, the university President and other executives concerned in commercialization have to believe in it and make a genuine commitment to its success. Second, the technology transfer office has to be led by an in idual who possesses several attributes: the ability and willingness to work within the university structure the ability to be both an entrepreneur and a manager the ability to see what is happening in technology transfer and commercialization as it evolves and matures and to be a leader of people and business.
Publisher: IGI Global
Date: 2006
Publisher: IGI Global
Date: 2006
DOI: 10.4018/978-1-59140-920-5.CH008
Abstract: Sensis Search, a young entrepreneurial dot-com launched in 2004, is the first mover in redefining the Australian search market and creates a new paradigm for Internet searches that delivers relevant, quality local, and global results. This chapter focuses on exploring the experiences of Sensis Search and identifying key issues of its operation. Data for this qualitative case study was collected mainly from two primary sources: (i) a documentary research into Sensis’ business reports, online newsletters, memos, agendas, and other official publications, and (ii) an in-depth interview with a senior manager of sensis.com.au. The case study illustrates how Sensis has been managed, how it has succeeded, and what lessons can be learned from its experience.
Publisher: Emerald
Date: 05-10-2015
DOI: 10.1108/INTR-02-2014-0055
Abstract: – The purpose of this paper is to capture and understand the nature of the relationship between e-government development and the digital economy. – Drawing on the Technology Acceptance Model and Fountain’s technology enactment theory, a multidimensional research model was developed. The model was tested empirically through an international study of 67 countries using reputable archival data, primarily including the UN’s e-government survey and the Economist Intelligence Unit’s digital economy rankings. – The empirical findings indicate a strong positive reciprocal (two-way) relationship between e-government development and the digital economy. This finding provides empirical evidence to support the general notion of “co-evolution” between technology and organisations. The study also finds that along with social, economic, political, technological and demographic factors, certain national cultural characteristics have significant effects on the digital economy and e-government development. – Relying on archival global data sets, this study is constrained by the coverage and formulation of the data set indices, the s le size (67 countries), and the impossibility of detecting errors that may occur in the process of data collection. Therefore, caution should be taken when making generalisations about the findings of this study. – The paper addresses a deficit of empirical research that is supported by sound and established theories to explain short-term dynamics and the long-term impact of the digital economy on public administration. The study contributes to a more accurate and comprehensive understanding of the dynamic relationship between e-government development and the digital economy.
Publisher: Informa UK Limited
Date: 09-2012
Publisher: IGI Global
Date: 2006
Publisher: Informa UK Limited
Date: 05-2004
Publisher: Informa UK Limited
Date: 03-2013
Publisher: Emerald
Date: 15-09-2021
DOI: 10.1108/JSBED-10-2020-0359
Abstract: Drawing on social network and social capital literature, this study aims to explore how digital entrepreneurs utilize social networks to build their entrepreneurial capability, creating and developing business ventures in a digitally networked society. The study takes a qualitative approach, interviewing 35 digital entrepreneurs with businesses operating across multiple industry sectors in Western Australia. The findings suggest that structural social capital provides a key resource with groups of relational contacts who facilitate in building entrepreneur capability, the venture and customer markets. Relational social capital provides a foundation of trust between entrepreneurs and social network members that is strategically important for digital entrepreneurship (DE). Cognitive social capital provides mechanisms to form relationships based on shared values across social networks. The study produces early evidence that in a multiplexed networking world, social capital accrual and use online is different from that of off-line. More empirical studies are needed to understand the complexity of the changing nature of online and off-line social networks, the consequential social capital and their interdependence in DE. This is an exploratory qualitative study using a limited s le of 35 Australian digital entrepreneurs to explore the impact of social network interaction on digital entrepreneurs and their ventures, with the purpose of stimulating a social network approach when studying DE. This study confirms the critical importance of entrepreneurial social networks in the digital age and provides empirical evidence that online networks foster business development, while off-line networks feed self-development. The study contributes to current research on DE as a dedicated new research stream of entrepreneurship. Specifically, the study contributes to a greater understanding of how digital entrepreneurs leverage social networks in today's digitally connected society.
Publisher: Elsevier BV
Date: 12-2014
Publisher: IGI Global
Date: 2006
DOI: 10.4018/978-1-59140-920-5.CH001
Abstract: This chapter argues that a combination of entrepreneurship and innovation is a crucial factor to the long-term sustainability of e-commerce and e-businesses. Entrepreneurship and innovation are positively related to each other and interact to help an organisation to flourish. The chapter takes an integrative approach to exploring the synergies between entrepreneurship and innovation and to analysing the factors that foster an interaction between the two. Case studies of entrepreneurial and innovative dot-com companies were conducted to complement a comprehensive literature review of entrepreneurship and innovation. This empirical study contributes to a better understanding of the existing theories and practices of entrepreneurship and innovation in organisations.
Publisher: IGI Global
Date: 2010
DOI: 10.4018/978-1-60960-129-4.CH005
Abstract: This chapter studies the role that small and medium-sized enterprises (SMEs) play in the e-supply chain management. It has two objectives: (1) it explores how a SME embraces and implements electronic supply chain management (e-SCM) and the challenges facing it, and (2) it develops strategy to deal with the challenges. The chapter draws upon a case study of IFC Global Logistics (IFC), a small-to-medium-sized third party logistics provider. The case study illustrates how the SME embraces enabling technologies, the Internet, and modern business practices to integrate its supply chain management processes and to create for itself differentiation and a competitive advantage in the tough logistics industry. Based upon a literature review and the case study, the chapter explores effective strategy for SMEs in e-supply chain management.
Publisher: Emerald
Date: 03-04-2017
Publisher: Springer Science and Business Media LLC
Date: 21-08-2019
Publisher: Academy of Management
Date: 09-2013
Publisher: Emerald
Date: 12-2003
DOI: 10.1108/09684880310501395
Abstract: The quality of online higher education is often subject to scepticism and criticism. Is the quality of teaching and learning in the virtual classroom the same as in the conventional classroom? That is the question often raised by the stakeholders of universities. The present literature review has found that there has been a great deal of research about technology implementation in online education with regard to cost and efficiency savings, along with a number of studies on online pedagogy. Drawing on the current principal literature, this study explores a range of issues affecting the quality of online higher education examines a variety of perspectives on criteria for quality online teaching and learning and proposes a methodological framework for the measurement of both the process and outcomes of online teaching and learning. Considers that the enhancement of quality and effectiveness of online higher education requires a framework to be implemented within universities. The proposed framework provides a practical guide to the stakeholders of universities in the assessment of quality of the online teaching and learning.
Publisher: SAGE Publications
Date: 28-11-2023
DOI: 10.1177/03063070211044578
Abstract: There is almost universal agreement within extant studies that digital technologies such as social media and digital platforms have accelerated and expanded social networks on an unprecedented scale, generating a transformative impact entrepreneurial processes and outcomes. However, there have been limited studies conducted to investigate this significant phenomenon. We aim to address this gap by providing a framework to extend research knowledge in this area. We specifically focus on the online and offline social contexts that are impacting on digital entrepreneurship (DE) development. We investigate the role of these often blended network relations in DE, placing human relations and social interaction at the centre of the study, and shifting away from previous purely technological approaches. While many existing studies in related fields focus on either social networks or social capital, we study the association between them, in the context of DE. As a contribution to extending existing theory, we propose a new research framework to underpin future study, based on established concepts within the literature and our own research evidence. This framework provides a model of the relational linkages between types of social networks and social capital to enable researchers to explore how they impact on the actions and outcomes of DE. Our purpose is to encourage, inform and guide future empirical research, to focus on and develop an understanding of the crucial role of social network interaction in DE development.
Publisher: Informa UK Limited
Date: 24-04-2009
Location: United Kingdom of Great Britain and Northern Ireland
Start Date: 06-2005
End Date: 06-2008
Amount: $72,444.00
Funder: Australian Research Council
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