ORCID Profile
0000-0002-3512-5263
Current Organisation
American University of Ras Al Khaimah
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Publisher: Emerald
Date: 09-2008
DOI: 10.1108/15587890880000489
Abstract: This study is concerned with an empirical investigation that explores the barriers to export that emerging market entrepreneurs face when engaging in international business. The data was gathered from a survey of 214 manufacturing firms, headquartered in Malaysia, and considered to be an emerging market. Statistical analysis was carried out using one‐way analysis of variance and the Tukey‐Kramer Multiple Comparison Procedure. The study’s key findings indicate that exporters and non‐exporters perceive the importance of the need to adapt products to meet foreign customer preferences and a lack of capacity dedicated to a continuing supply of exports differently as barriers to export. However, other than those barriers to export the study findings indicate no significant differences in the perceptions of exporters and non‐exporters from an emerging market towards the different barriers to export.
Publisher: Emerald
Date: 08-1994
DOI: 10.1108/09590559410067316
Abstract: Examines the role and importance of customer‐contact personnel in the marketing of a bank′s financial services and the importance of customer service in retail banking. Customer‐contact personnel from suburban branches of an Australian retail bank identified their level of agreement with statements dealing with customer purchase perceptions, customer purchase behaviour, the personal selling of services and their role and importance in the marketing of the bank′s financial services. The results were interesting in that they indicated several key factors that affected service purchase encounters. These factors included the organization′s reputation, the role of the customer‐contact personnel in the service encounter, level of reward given to the customer‐contact personnel for their contribution, the significance of an official sales training programme, word‐of‐mouth communication and the relationship between the salesperson and the customer.
Publisher: Inderscience Publishers
Date: 2008
Publisher: Inderscience Publishers
Date: 2015
Publisher: Emerald
Date: 12-2006
DOI: 10.1108/08876040610704900
Abstract: The research objective of this paper is to study the broad context of emotional labor and dissonance and its importance to service marketing. This knowledge would provide a better understanding of the factors that contribute to job performance and job satisfaction amongst high contact service workers. A literature review is used to define and set out the main conceptual framework and propositions for further research. Three key hypotheses ided into six sub parts are set out to test the relationships between emotional dissonance and customer orientation, job satisfaction and performance. The study should be extended beyond the conceptual stage by the conduct of empirical research across high contact service workers in different businesses and industries and also to explore the role of geographical and cultural settings on emotional dissonance. The managerial implications would extend to improving the recruitment of customer service employees and evaluating the effectiveness of staff training programs. It would also develop among human resources personnel a good understanding of the role of emotional dissonance and its contribution to employees' job satisfaction and performance. This paper fills a gap in knowledge on the role of emotional dissonance among high contact service workers. It provides a sound multi disciplinary framework for the study of emotional dissonance in service marketing.
Publisher: Informa UK Limited
Date: 21-04-2008
Publisher: SAGE Publications
Date: 09-2008
Abstract: The effect that marketing has had on the prescription decisions of the medical profession is an area of great social and governmental concern and has been the subject of substantial international debate. In this study, the importance of brand name as a factor influencing the prescription habits of general practitioners and psychiatrists is examined. Data on antidepressant prescriptions supplied by the Australian Governments Pharmaceutical Benefit Scheme and results derived from MANOVA and ANOVA analyses suggest that the brand name as much as chemical differences influenced the prescription of choice of antidepressants by both general practitioners and psychiatrists. The use of a well-promoted brand name may be an important evaluation shortcut by both groups regardless of detailed training resulting in medical practices, which may undermine the social imperative of affordable medical care for all. The authors suggest that clinical appropriateness of prescriptions for antidepressants by brand name needs further investigation.
Publisher: Emerald
Date: 11-05-2012
DOI: 10.1108/14626001211223874
Abstract: This article aims to analyze factors impacting international entrepreneurship in Malaysia. Interviews were conducted with 71 firms, both in the manufacturing sector and the service sector, across the 12 states of Malaysia. The interviews revealed the reasons these firms internationalised, key success factors, and the barriers to internationalisation including export market attractiveness, government policy, foreign practices being incompatible with domestic business and adapting to foreign market needs. Due to a lack of resources, firms from West Malaysia were not contacted. West Malaysian firms may well possess characteristics concerning the barriers to internationalisation that are unique to their region. This article provides insight into the perceptions and decision‐making processes of Malaysian entrepreneurs with regard to the barriers to internationalisation, thereby making a contribution to international business knowledge in a relatively unknown region of the world. The study findings and interviews showed that in order to encourage and to be successful in international business, government policy must play an active role in promoting, assisting and helping Malaysian firms in terms of financing, training, technology and the offer of lucrative tax concessions so that the domestic firms would be encouraged to engage in international business.
Publisher: Inderscience Publishers
Date: 2013
Publisher: Inderscience Publishers
Date: 2013
Publisher: Inderscience Publishers
Date: 2009
Publisher: Edward Elgar Publishing
Date: 25-04-2014
Publisher: Emerald
Date: 04-2000
DOI: 10.1108/03074350010766611
Abstract: Traces the economic development of Thailand since 1945, referring to relevant research, and analyses the reasons why it was the first Southeast Asian country to collapse in the 1997 economic crisis: large current account deficits, excessive external debt, a collapse in the property sector, exchange rate mismanagement and political instability. Considers its future prospects and shows statistics on economic growth and inflation for the world as a whole and various countries and groups within it.
Publisher: Informa UK Limited
Date: 03-07-2015
Publisher: Wiley
Date: 04-03-2013
DOI: 10.1002/CB.1408
Publisher: Emerald
Date: 07-08-2009
DOI: 10.1108/14626000910977143
Abstract: The purpose of this paper is to examine the impact that various incentives to export have on the export marketing performance of Australian export market ventures. The paper is based on an empirical investigation of firms involved in exporting to foreign countries from Australia. The s le of firms came from a wide cross section of industries. The list of firms comprising the s le is provided by a state government department. The paper indicates that the export marketing performance of Australian export market ventures is positively influenced by the export incentive of the chance to ersify into new markets. From a methodological perspective, a potential concern may be that the measures are all self‐reported. Consequently, the relationships tested may be susceptible to the influence of common method variance. The importance of ersifying into new markets is identified. Management should consider taking international expansion opportunities because a pre‐occupation with the domestic market can make local firms vulnerable to other growth‐oriented foreign firms and economies of scale via increased productive capacity can assist in reducing the costs of production thereby enabling firms to be more competitive in the global market as well as in the firm's own domestic market. A major contribution of this paper is that it validates a measure for examining the different incentives to export. Furthermore, it examines the relationship between incentives to export and export marketing performance identifying the chance to ersify into new markets as the key predictor of export marketing performance.
Publisher: Wiley
Date: 27-12-2013
DOI: 10.1002/TIE.21598
Publisher: Edward Elgar Publishing
Date: 26-12-2014
Publisher: Emerald
Date: 07-2006
DOI: 10.1108/15587890680001300
Abstract: This study explores the role of the Internet in export marketing. The data was gathered based on a survey of 61 Lebanese manufacturing firms engaged in exporting. The findings indicate a positive relationship between Website ownership, average annual sales volume and export. The findings further indicate that the main reason for owning a corporate Website was to attract clients outside of Lebanon. The second and third top reasons for owning a corporate Website turned out to be improving the company’s image and advertising, respectively. Finally, the findings indicate a positive relationship between Website ownership and engaging in export, share of exports over total sales and the number of countries to which the firm exports.
Publisher: Informa UK Limited
Date: 21-12-2005
Publisher: Edward Elgar Publishing
Date: 26-12-2014
Publisher: Informa UK Limited
Date: 02-07-2016
Publisher: Informa UK Limited
Date: 07-07-2008
Publisher: Edward Elgar Publishing
Date: 26-12-2014
Publisher: Edward Elgar Publishing
Date: 26-12-2014
Publisher: SAGE Publications
Date: 02-2006
DOI: 10.5367/000000006775870497
Abstract: This study explores Malaysian entrepreneurs' incentives to export when engaging in international business. The data gathered were based on a survey of 214 Malaysian manufacturing firms. Statistical analysis was carried out using one-way analysis of variance. With the exception of a ‘decline in the value of currency relative to foreign markets’, the results indicate no significant differences in the perceptions of exporters and non-exporters towards the various incentives to export. Thirteen of the export incentives tested in this study were deemed to be significant to Malaysian entrepreneurs. These were: reduction of tariffs in target countries attractive export incentives provided by the home country government the presence of export-minded management expectation of economies of scale resulting from added volume of trade favourable sales and profit opportunities in foreign markets chance to ersify into new markets receipt of voluntary orders from foreign buyers availability of profitable ways to ship to foreign markets eased product regulations in target countries opportunity to reduce inventories moves by domestic competitors to export decline in the value of currency relative to foreign markets and entry of foreign competitors into the domestic market.
Publisher: Edward Elgar Publishing
Date: 26-12-2014
Publisher: Informa UK Limited
Date: 14-05-2009
Publisher: Informa UK Limited
Date: 23-07-2008
Publisher: Inderscience Publishers
Date: 2011
Publisher: Edward Elgar Publishing
Date: 25-04-2014
Publisher: Emerald
Date: 18-05-2015
DOI: 10.1108/JSBED-02-2012-0017
Abstract: – The purpose of this paper is to evaluate the relationship between time-based manufacturing competence (TBMC), time-based competitiveness, time-based manufacturing capability, and the performance of SMEs engaged in the steel minimill industry in the USA. – This study was based on an empirical investigation of manufacturing firms in the steel minimill industry in the USA. The s le of firms was provided by the US Association of Iron and Steel Engineers. In order to obtain valid and reliable measures of the variables, previously validated scales were used to measure all variables. The primary data for the study were collected from a self-administered mail survey of 137 SMEs with the s le consisting of 71 SMEs indicating a response rate of 52 percent. – Statistically significant positive relationships were found between all independent variables and performance. The results also indicate that the high performers have a higher TBMC than the low performers. The findings further confirm the assertion in the manufacturing strategy literature which states that time, as a strategic factor, is a source of competitive advantage. – From a methodological perspective, a potential concern may be that the measures are all self-reported. Consequently, the relationships tested may be susceptible to the influence of common method variance. – TBMC enables SMEs to offer high-quality products at low cost and in a timely manner. This reflects the value of the positive relationship between TBMC and business performance. – This study’s finding identifies the need for time-based competition. The literature suggests that the strategic focus on time enables firms to obtain a sustainable competitive advantage. Nevertheless, this suggestion has been based on conceptual rather than empirical research. The results of this study provide empirical support for that suggestion with respect to SMEs.
Publisher: Emerald
Date: 03-04-2007
DOI: 10.1108/13555850710738480
Abstract: This study seeks to examine the empirical link in export market ventures of the relationship between the internet (when it is used for communication, networking, market research, sales, image enhancement, cost reduction and competitive advantage purposes) and export marketing performance. Data were gathered via a self‐administered mail survey of Australian exporters. The s le consisted of 133 Australian firms coming from a wide cross‐section of industries. The findings indicate that, when the internet was used to achieve a competitive advantage for the firm and reduce the costs associated in doing international business, these uses of the internet were significant in discriminating between high and low export marketing performance. Furthermore, the international experience of the export venture's management was a significant factor in discriminating between high and low export marketing performance. From a methodological perspective, a potential concern may be that the measures are all self‐reported. Consequently, the relationships tested may be susceptible to the influence of common method variance. Evidence has been provided that, when the internet is used for cost reduction purposes and as a competitive weapon, this will have a positive impact on export marketing performance. A major contribution of this study is that it re‐validates measures for the different uses of the internet, namely, communication, networking, market research, sales, image enhancement, cost reduction and competitive advantage.
Publisher: Edward Elgar Publishing
Date: 26-12-2014
Publisher: Elsevier BV
Date: 2006
Publisher: Inderscience Publishers
Date: 2009
Publisher: Informa UK Limited
Date: 2012
Publisher: SAGE Publications
Date: 17-01-2012
DOI: 10.1177/097215091101300102
Abstract: This article provides a review of Lebanese entrepreneurial business practices since the 1920s. The characteristics of Lebanese culture are covered with special reference to the value systems inherent within Lebanese management practices. The historical development of Lebanese business in the context of management, culture and practices innovation in idualism and collectivism the role of government indigenous entrepreneurs education and training and internationalization of Lebanese business is also reviewed via the literature and selected case studies. It is clear that the historical development of domestic business in Lebanon is unique and has been influenced by the civil war to a large extent and Lebanon’s previous trading relationships with its Arab neighbours.
Publisher: Emerald
Date: 02-11-2015
Publisher: Informa UK Limited
Date: 20-05-2003
Publisher: Emerald
Date: 03-2002
DOI: 10.1108/13555850210764918
Abstract: Examines the determinants of International Joint Venture marketing performance in Thailand. Uses the results from a survey of 1047 Thai‐foreign IJVs in Thailand from firms that were mainly engaged in agriculture, metal working, electrical and chemical industries. Applies exploratory factor analysis and discriminant analysis to identify these critical determinants as market characteristics, conflict, commitment, marketing orientation and organisational control.
Publisher: Edward Elgar Publishing
Date: 25-04-2014
Publisher: Inderscience Publishers
Date: 2011
Publisher: MDPI AG
Date: 31-07-2015
DOI: 10.3390/W7084200
Publisher: Inderscience Publishers
Date: 2009
Publisher: Elsevier BV
Date: 04-2014
Publisher: The Company of Biologists
Date: 15-07-2007
DOI: 10.1242/DEV.02864
Abstract: Carpels and leaves are evolutionarily related organs, as the former are thought to be modified leaves. Therefore, developmental pathways that play crucial roles in patterning both organs are presumably conserved. In leaf primordia of Arabidopsis thaliana, the ASYMMETRIC LEAVES1(AS1) gene interacts with AS2 to repress the class I KNOTTED1-like homeobox (KNOX) genes BREVIPEDICELLUS(BP), KNAT2 and KNAT6, restricting the expression of these genes to the meristem. In this report, we describe how AS1,presumably in collaboration with AS2, patterns the Arabidopsis gynoecium by repressing BP, which is expressed in the replum and valve margin, interacts in the replum with REPLUMLESS (RPL), an essential gene for replum development,and positively regulates the expression of this gene. Misexpression of BP in the gynoecium causes an increase in replum size, while the valve width is slightly reduced, and enhances the effect of mutations in FRUITFULL (FUL), a gene with an important function in valve development. Altogether, these findings strongly suggest that BPplays a crucial role in replum development. We propose a model for pattern formation along the mediolateral axis of the ovary, whereby three domains(replum, valve margin and valve) are specified by the opposing gradients of two antagonistic factors, valve factors and replum factors, the class I KNOX genes working as the latter.
Publisher: Emerald
Date: 10-2006
DOI: 10.1108/14626000610705804
Abstract: The purpose of this research is to explore the incentives to export that Lebanese entrepreneurs face when engaging in international business. The study was based on an empirical investigation of the incentives to export that Lebanese firms face when engaging in international business. The s le of firms came from a wide cross section of industries and was provided by the Lebanese Ministry of Industry. A questionnaire was developed and pre‐tested using a small s le of exporters with the final instrument used to personally interview all respondents. A total of 17 of the 20 export incentives tested were identified as being significantly important. Also, it was concluded that exporters and non‐exporters largely agree in their views of the various incentives to exporting. One of the research limitations was the s ling technique. Convenience s ling was used in this project. Although it has many advantages, it also has some limitations, including respondent self‐selection. The study findings suggest that exporters and non‐exporters perceive the same incentives to export to be important. However, exporters and non‐exporters had different attitudes towards one export incentive being “Decline in the Value of Currency Relative to Foreign Markets”. From the multiple comparisons test conducted on “Decline in the Value of Currency Relative to Foreign Markets” for those who export 11 percent to 40 percent of their total sales and those who export 41 percent or more of their total sales the attitudes towards this export incentive are significantly different from each other.
Publisher: Inderscience Publishers
Date: 2013
Location: Lithuania
No related grants have been discovered for Craig Julian.