ORCID Profile
0000-0001-7942-0611
Current Organisations
Vietnam National University, Hanoi
,
University of Worcester
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Publisher: Emerald
Date: 29-09-2022
DOI: 10.1108/APJBA-08-2021-0408
Abstract: The objective of this study is to examine the drivers of retail apps satisfaction and continuance intention. An integrative theoretical framework was developed based on the IS success model, E-S-QUAL and expectancy and disconfirmation model to explain retail apps users’ satisfaction and continuance intention. A total of 359 useable data were collected from the targeted Malaysian respondents who had experience in using retail apps services. Data were analysed using the partial least squares technique. The results indicate that system quality and e-service quality positively influence retail apps usage satisfaction and have positive direct and indirect effects through satisfaction on continuance intention. The price level has a negative effect on retail apps usage satisfaction. Even though price level has no direct effect on continuance intention to use retail apps, it has an indirect effect on continuance intention through satisfaction. Although the success of a marketing channel mainly depends on its continuance usage rather than first-time usage, few studies have paid attention to retail apps services. This study contributes to the advancement of knowledge on retail apps by explaining the roles of system quality, e-service quality and price level on retail apps satisfaction and continuance intention. Interestingly, the findings of multi-group analysis imply that female Gen Y app users are more satisfied than males while such differences do not impact their continuance intention to use the retail apps. The findings also suggested that frequency of using apps has no relevance to retail apps user satisfaction, but highly relevant to their continuance intention to use retail Apps services.
Publisher: Vietnam National University Journal of Science
Date: 31-10-2022
DOI: 10.25073/2588-1159/VNUER.4659
Abstract: Nurturing emotion and evoking compassion or empathy for learners has been an important task of education. Of the four pillars of education for the 21st century proposed by UNESCO, the two pillars (namely “learning to be” and “learning to live together”) are closely related to the matter of developing Emotional Intelligence (EI) for learners. The mission of education is therefore not only to impart knowledge and practice skills to students but also to help them develop their personalities, be rich in soul, and contribute to the community. This article discusses issues related to the concept and the role of EI in their life, work, and future. It also analyzes other aspects such as organizing training, innovating teaching methods, and creating an educational environment to foster EI for learners in the Vietnamese higher education context.
Publisher: Elsevier BV
Date: 03-2017
Publisher: Edward Elgar Publishing
Date: 26-12-2014
Publisher: Vietnam National University Journal of Science
Date: 11-05-2021
DOI: 10.25073/2588-1159/VNUER.4512
Abstract: The paper analyzes a number of factors related to scientific research activities including support policies facilities, equipment and materials for scientific research support from the universities to students in the development of four CDIO competencies (Conceive - Design - Implement - Operate). The authors then evaluate the impact of the above factors on the student's competency development in the CDIO training model. The authors surveyed 1401 academic staff, 2306 students and conducted semi - structured interviews of 18 lecturers at 6 Vietnamese universities. The results show, from the most to the least influential groups of factors in the student competency development: facilities and equipment for practice, internship and scientific research activities, the university's support in the 4 CDIO phases and the policy matters, respectively. In general, all four students' competencies are assessed at a fairly high level and vary among universities. Specifically, the ability to form ideas was the highest rated, followed by the ability to design products, and the lowest rated competencies are to test and operate products in practice. Based on the findings, the authors proposed 6 solutions to improve student’s competencies in the CDIO training model.
Location: Malaysia
Location: United Kingdom of Great Britain and Northern Ireland
No related grants have been discovered for Sajad Rezaei.