ORCID Profile
0000-0001-9864-7328
Current Organisation
Lingnan University
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Publisher: Emerald
Date: 17-06-2019
Publisher: Emerald
Date: 25-05-2018
Abstract: The purpose of this paper is to investigate the critical types of knowledge lost when employees depart companies in the oil and gas field. The study adopts a grounded theory methodology. Twelve semi-structured interviews were conducted with elite informants in the oil and gas sector to gain an in-depth insight into the research problem. ATLAS.ti was used for data analysis and coding. In the oil and gas industry, employees generally have job rotation and work at various geographical locations during their career. The departing employees possess valuable types of knowledge depending on the role and duties they have performed over the years. These include specialized technical knowledge, contextual knowledge of working at different geographical locations, knowledge of train wrecks and history of company, knowledge of relationships and networks, knowledge of business processes and knowledge of management. The study findings might only be applicable to the oil and gas sector. This paper fulfills an identified gap on the identification of critical areas of knowledge loss when employees depart from oil and gas companies. The study adds to the existing body of literature on this underexplored area in the knowledge management literature.
Publisher: SAGE Publications
Date: 11-12-2017
Abstract: Although food and drink have traditionally been prohibited in libraries, in recent years, there have been increased joint ventures between libraries and coffee shops like Starbucks. Although library cafés are perceived mostly for social networking and recreational purposes, an increasing number of students are conducting both their formal and informal learning at the library cafés, instead of inside the physical libraries. Using a quantitative comparative approach, this study also aims to identify the similarities and differences in the usage of library cafés amongst students at three different universities in Asia and the United States – namely, the University of Tsukuba, located in Japan, the University of Hong Kong, and the University of Kentucky in the USA. Furthermore, this study explores the educational, social, and recreational roles that library cafés play in the students’ college experience and daily lives. Online questionnaire surveys were used to gauge library patrons’ usage and perceptions of both the library and café spaces, as well as their preferences for formal and informal learning and recreation. From the 314 responses collected from all three universities, the results indicated that a majority of the respondents considered the library café as an important part of their c us life, though a majority of them would still prefer formal learning within the library building, and certain recreational activities outside the library café. Besides, the library café also functions like a multi-functional hub where everyone can find their own use, ranging from being a place for learning to a place for socialization purposes.
Publisher: Emerald
Date: 10-07-2017
Abstract: The purpose of this paper is to investigate how companies are handling the issue of knowledge retention from old age retiring workers in the oil and gas sector. This is achieved by providing a detailed insight on the challenges and strategies related to knowledge retention through study of companies from different geographical locations across the globe. The study adopts a qualitative research methodology and 20 semi-structured interviews, with open-ended and probing questions, were conducted to gain an in-depth insight into the knowledge retention phenomena. Knowledge retention activities tend to be inconsistent in majority of the oil and gas companies, with not much work being done regarding knowledge loss from old employees, partly because of the fall in oil prices and layoffs. Oil prices turn out to be a decisive factor in oil and gas industry regarding workforce and knowledge retention activities. The political situation and geographical locations of the companies also affect the knowledge retention activities. Moreover, the aging workforce and retirement issue is more acute in the upstream sector. The focus of the study was on the oil and gas sector, and thus the research results may lack generalizability. This paper fulfills an identified need for investigating the issues and challenges of knowledge retention regarding old age retiring employees by taking into account a global perspective and providing a comparison among different companies in different geographical locations.
Publisher: Emerald
Date: 13-02-2017
Abstract: The purpose of this paper is to explore the relationship between big data and knowledge management (KM). The study adopts a qualitative research methodology and a case study approach was followed by conducting nine semi-structured interviews with open-ended and probing questions. Useful predictive knowledge can be generated through big data to help companies improve their KM capability and make effective decisions. Moreover, combination of tacit knowledge of relevant staff with explicit knowledge obtained from big data improvises the decision-making ability. The focus of the study was on oil and gas sector, and, thus, the research results may lack generalizability. This paper fulfills an identified need of exploring the relationship between big data and KM which has not been discussed much in the literature.
No related grants have been discovered for Wing Kuen SEE-TO.