ORCID Profile
0000-0003-1194-2127
Current Organisations
UNSW Sydney
,
Universidade Aberta
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Publisher: CRC Press
Date: 11-01-2011
DOI: 10.1201/B11330-7
Publisher: Springer International Publishing
Date: 2018
Publisher: IGI Global
Date: 2012
Publisher: Emerald
Date: 19-06-2017
DOI: 10.1108/ITSE-02-2017-0014
Abstract: This paper examines the acceptance, of a group of 79 students, of an educational forum, used for mobile and distance learning, that has been modified to include empathic characteristics and affective principles. With this study is proposed that the introduction of empathic and affective principles in educational forums is a useful and effective way to increase students’ participation and motivation in educational contexts. After an analysis of existing literature and research on the subject of empathic technology, the unified theory of acceptance and use of technology (UTAUT) was used as a framework for the research model. The analysis of their acceptance is done via an extended version of the UTAUT that focuses on the use of the variable attitude toward technology and uses gender, age and experience as moderators. A partial least square technique has been used to test the nine hypotheses. The results confirmed three of the nine hypotheses: performance expectancy and effort expectancy had a positive influence on the students attitudes towards empathic forums, while the effect of social influence and facilitating conditions was considered insignificant social influence had a positive influence on the students’ behavioral intention to use emphatic forums, while attitude toward technology, performance expectancy, facilitating conditions and effort expectancy were considered not relevant. The focus of this study was the influence of attitude toward empathic forums, used for mobile and distance learning, and the results establish the grounds for future research on attitude as an important determinant of technology acceptance.
Publisher: Springer London
Date: 2015
Publisher: Springer Science and Business Media LLC
Date: 27-05-2009
Publisher: Informing Science Institute
Date: 2017
DOI: 10.28945/3865
Abstract: Aim/Purpose: As e-Learning 3.0 evolves from a theoretical construct into an actual solution for online learning, it becomes crucial to accompany this progress by scrutinising the elements that are at the origin of its success. Background: This paper outlines a framework of e-Learning 3.0’s critical success factors and its empirical validation. Methodology: The framework is the result of an extensive literature review and its empirical substantiation derives from semi-structured interviews with e-Learning experts. Contribution: The viewpoints of the experts enable the confirmation and the refinement of the original framework and serve as a foundation for the prospective implementation of e-Learning 3.0. Findings: The analysis of the interviews demonstrates that e-Learning 3.0 remains in its early stages with a reticent dissemination. Nonetheless, the interviewees invoked factors related to technology, content and stakeholders as being critical for the success of this new phase of e-Learning. Recommendations for Practitioners: Practitioners can use the framework as a guide for promoting and implementing effective e-Learning 3.0 initiatives. Recommendation for Researchers: As a new phenomenon with uncharted potential, e-Learning 3.0 should be placed at the centre of educational research. Impact on Society: The understanding of what drives the success of e-Learning 3.0 is fundamental for its implementation and for the progress of online education in this new stage of its evolution. Future Research: Future research ventures can include the design of quantitative and self-administered data collection instruments that can provide further insight into the elements of the framework.
Publisher: Springer International Publishing
Date: 2014
Publisher: Elsevier BV
Date: 07-2016
Publisher: Brazilian Society of Physical Activity and Health
Date: 26-06-2019
Abstract: This study aimed to describe the transition from the intervention protocols of the research project entitled "Active Environment" to the conception of the university extension program known as "EducAtivo". Considering the complexity of the context of physical activity promotion and the need to understand its processes, this manuscript justifies itself as it addresses such need by reporting the procedures adopted along the extension program implementation. The result of this transition is the current proposal of EducAtivo, aimed at creating opportunities for health experiences and reflection, using physical activities/body practices as a health education strategy, apart from approaching related topics such as healthy eating. With an itinerant design, this program implements its activities in social spaces, bringing the university closer to the community. Furthermore, EducAtivo welcomes students from different courses, fostering qualification for multi-professional work, since this is fundamental in the health field. Fundraising has been sought, aiming to improve and increase the program.
Publisher: Emerald
Date: 06-09-2018
DOI: 10.1108/JICES-04-2018-0036
Abstract: Change is the operative word in higher education as roles shift, classrooms are reinvented, and content becomes increasingly more accessible. At the core of these changes is the pervasiveness of learning technology. This papers aims to propose a model for the selection and adoption of emerging learning technologies to enhance learning within the context of higher education. Higher education institutions are resorting to the deployment of learning technologies to address the demands of the twenty-first century learners and to ascertain their competitiveness. This paper draws from the literature to provide a model, composed of five key characteristics of learning, to support the selection and adoption of emerging learning technologies. The model posits that the attainment of each of these five characteristics, personalised, ubiquitous, collaborative, lifelong and authentic needs to be supported by corresponding technologies: adaptive learning technologies, artificial intelligence, mobile technology, social technology, massive open online courses, virtual and augmented reality, gamification and the Internet of Things. Higher education is progressively being displaced from the traditional classroom, and as it progresses towards online settings, it requires the support of technology to facilitate that transference. In examining the potential of future learning technologies, this paper contributes to a growing body of research that focuses on the benefits of technology within higher education and assists educators in the selection and adoption of the most relevant technologies.
Publisher: ACM
Date: 14-02-2012
Publisher: Springer Berlin Heidelberg
Date: 2009
Publisher: IGI Global
Date: 2017
DOI: 10.4018/978-1-5225-2826-5.CH002
Abstract: Despite the fact that the branding of football is not a new phenomenon, the emergence of new media has provided the means and the opportunity for the widespread promotion of football club's brands. At the same time, the growing popularity of social media among football fan has empowered them to express their opinions and has granted them unlimited resources for information search and exchange. This chapter aims to examine the relationship that exists between Real Madrid's digital marketing actions and its promotion as a brand and the loyalty of its supporters. An online questionnaire was distributed among sports and football fans in order to identify their profile, their preferred communication channels, their use of social media and their knowledge about Real Madrid.
Publisher: IGI Global
Date: 2016
DOI: 10.4018/978-1-4666-8751-6.CH021
Abstract: The Web 3.0 has revolutionized the Internet in the last years and its benefits are still being studied. The way that websites are being developed is also changing because of this Web evolution, giving to Web developers new technologies where computers can better understand and give meaning to content. This chapter presents an overview of technologies considered to be included on the Web 3.0 concept. The main objective of the chapter is to introduce a conceptual framework of Web 3.0, or Semantic Web, technologies that can be used for developing a website. This review of literature introduces the evolution of each of the technologies mentioned, as well as their functions. Some ex les and opportunities for use are also presented. The chapter offers a current state-of-the-art and an opportunity for future relevant research in the Web development area.
Publisher: IGI Global
Date: 2018
DOI: 10.4018/978-1-5225-5475-2.CH002
Abstract: Despite the fact that the branding of football is not a new phenomenon, the emergence of new media has provided the means and the opportunity for the widespread promotion of football club's brands. At the same time, the growing popularity of social media among football fan has empowered them to express their opinions and has granted them unlimited resources for information search and exchange. This chapter aims to examine the relationship that exists between Real Madrid's digital marketing actions and its promotion as a brand and the loyalty of its supporters. An online questionnaire was distributed among sports and football fans in order to identify their profile, their preferred communication channels, their use of social media and their knowledge about Real Madrid.
Publisher: IGI Global
Date: 07-2013
DOI: 10.4018/JICTHD.2013070104
Abstract: The Internet has become a major sales platform, assuming an emergent importance in increasing the economic growth of businesses. Web 2.0 has been a very important change in the way people use the internet and it has created an impact in all sectors of society. This study emphasises the importance of including Web 2.0 tools in online retailing as a contribution for success. The focus of this research lies in Portuguese online retailers and the elaboration of an adoption model for Web 2.0 tools. Through an observation of the 36 most visited Portuguese e-Commerce websites, it was possible to gather information on their adoption patterns of these tools. Social networks, Rich Internet Applications, mashups and Really Simple Syndication were the most popular tools, while semantic search, wikis and blogs were the least implemented. These and other aspects were gathered and then used to build a Web 2.0 adoption model.
Publisher: Springer Berlin Heidelberg
Date: 2012
Publisher: IGI Global
Date: 2013
DOI: 10.4018/978-1-4666-4623-0.CH019
Abstract: This chapter aims to examine the challenges to, and opportunities for, promoting Human Computer Interaction (HCI) and usability guidelines and principles through reflective journal assessment by information systems students from the Australian and Portuguese higher education sectors. In order to raise students’ awareness of HCI and aspects of usability, especially in the Web development process, a new unit was developed by the first researcher called Information Systems 650 (IS650) in Australia. From this unit was derived the Web Site Planning and Development (WSPD) course introduced in Portugal. The reflective journal assessment approach was employed to enhance students' learning and knowledge of HCI and its usability aspects. This study provides empirical evidence from 64 students from Australia and Portugal, based on quantitative and qualitative data derived from three sources: students’ formal and informal feedback and an online survey. Students confirmed that the use of reflective journal assessment consolidated their understanding of HCI and usability guidelines and principles and improved their reading, searching, researching, and writing skills, and their proficiency with the endnote software.
Publisher: Springer New York
Date: 2013
Publisher: IGI Global
Date: 2015
Publisher: IEEE
Date: 2010
Publisher: IGI Global
Date: 2014
DOI: 10.4018/978-1-4666-4876-0.CH005
Abstract: The inclusion of Web 2.0 in education has been a polemic process comprised both with enthusiasm and scepticism. There is empirical evidence of Web 2.0’s effective employment in educational contexts and it seems that the background of hesitation that has always accompanied Web 2.0’s didactic progress is now more concentrated on questioning how to use it rather than whether or not it should be used. In light of this predicament, this chapter aims to analyse how some Web 2.0 tools are being used in higher education as well as to uncover what best practices should guide their successful deployment. This chapter begins by providing an overview of the advantages and disadvantages of using Web 2.0 pedagogically, and it then focuses on particular cases where educators have experimented with YouTube, wiki technology, and Twitter in their teaching settings. The lessons learned and the outcomes of their experiences are combined with current theory on Web 2.0 in education to serve as guidelines.
Publisher: Informa UK Limited
Date: 09-2007
Publisher: IGI Global
Date: 10-2015
Abstract: Cloud computing and sustainability have become part of a core strategy in organizations globally and locally, since their characteristics assist both businesses and in iduals to become unique and exclusive in their work and study. Businesses and in iduals should integrate sustainability in their strategy and to include cloud computing technology as a tool for sustainable work, especially in the Information Technology (IT) departments to cut costs and increase efficiencies and productivity. This paper examines European organizations' awareness of cloud computing and sustainability opportunities and risks, via an online survey targeting 56 Information Technology managers in Europe. A Cloud Computing Conceptual model was developed using structural equation modeling (SEM) to evaluate the survey results. The study results confirmed that cloud computing technology opportunities, including sustainability in the organization's strategy, will enhance their job performance and job satisfaction, use and awareness however, security, privacy and risks are still a major concern.
Publisher: Springer New York
Date: 03-11-2011
Publisher: Association for Information Systems
Date: 2015
DOI: 10.17705/1PAIS.07400
Publisher: Australasian Society for Computers in Learning in Tertiary Education
Date: 23-12-2020
DOI: 10.14742/AJET.6164
Abstract: Critical success factors (CSFs) have been around since the late 1970s and have been used extensively in information systems implementations. CSFs provide a comprehensive understanding of the multiple layers and dimensions of implementation success. In the specific context of learning analytics (LA), identifying CSFs can maximise the possibilities of an effective implementation and harness the value of converting data into actionable information. This paper proposes a framework that aims to identify and explore the CSFs for the implementation of LA within the higher education sector by examining the viewpoints of higher education professionals. To obtain a rounded insight into stakeholders’ perceptions, we conducted a mixed-method inquiry with factor analysis, profile analysis and thematic analysis of both quantitative and qualitative data collected with an online questionnaire from an international s le. The responses validate five CSFs of LA implementation: strategy and policy at organisational level, information technological readiness, performance and impact evaluation, people’s skills and expertise and data quality. Results also disclose erse views about the CSFs’ priorities and the associated difficulties and achievements. Implications for practice or policy: Higher education practitioners should consider CSFs for implementing an LA initiative successfully. This study validates five dimensions of the CSFs of implementing LA in higher education. The validated framework enumerates several factors in each of the main dimensions for achieving optimum results. Stakeholders have erse opinions about the priorities of CSFs, particularly in organisational commitment, data quality and human capital.
Publisher: Informing Science Institute
Date: 2020
DOI: 10.28945/4653
Abstract: Aim/Purpose: As e-Learning becomes increasingly pervasive, students’ engagement in online settings emerges as a central challenge, as it is often more demanding to ensure in this context. The core importance of engagement for e-Learning, places a focus on various instruments and strategies that can be deployed to foster its enhancement. Background: Gamification is often depicted as a significant instrument to drive engagement, behavior change, and loyalty, which can be of great significance to online learning. This paper aims to examine the relationship between the application of gamification tools and the level of engagement in e-Learning websites. Methodology: This research used two methods: the analysis of e-Learning websites and an online survey with a convenience and purposive s le of e-Learning and/or gamification experts. Contribution: This paper adds to the existing body of research by placing and emphasis on and examining the positive role of gamification as an engagement instrument with valuable potential for e-Learning. Findings: The results showed that the majority of the selected e-Learning websites use gamification and engagement elements and that the tools that are more commonly used were deemed as the most effective, by the experts. It became equally evident that the deployment of a larger number of gamification and engagement elements have positive repercussions in the enhancement of engagement, which can have constructive ramifications for the effectiveness of e-Learning. Recommendations for Practitioners: From a practitioner’s viewpoint the findings can assist both learning designers and teachers in the creation of gamification strategies to enhance students’ engagement. As a central challenge of e-Learning courses, engagement requires a multifaceted approach to be addressed effectively and knowing the strategies that have positive outcomes is a step forward in ensuring that the students can enroll in online courses and not be compromised with respect to their engagement. Finally, the lack of engagement can have serious repercussions not only on the learning experience of the students, but also on their actual academic performance. Hence, it is important to guide educators towards good design practices that can maximize engagement in these settings. Recommendation for Researchers: From a research perspective, these findings add to a growing body of studies that focus on the benefits of gamification by highlighting its positive repercussions on engagement and identifying which elements are more effective. In addition, the use of different sources of data provided a wider illustration of what is currently the use of gamification elements by functioning e-Learning websites and how those who apply them in practice in their courses perceive these elements. Future Research: Future research endeavours can focus on exploring students’ perceptions of gamification and how it influences their leaning performance.
Publisher: IGI Global
Date: 2010
DOI: 10.4018/978-1-60960-057-0.CH022
Abstract: This chapter presents a combined model for on-line and real conferences. The chapter introduces Web 2.0 and its importance. Then, using Web 2.0 in real and virtual conferences is discussed since Web 2.0 can make a difference is supporting such a conference model. A past on-line event is analysed and evaluated in order to have lessons learned and make recommendations towards this proposal. The combined model approach is presented and detailed in its components and the importance of Web 2.0 elements is discussed.
Publisher: Association for Information Systems
Date: 2014
DOI: 10.17705/1PAIS.06303
Publisher: IGI Global
Date: 2011
DOI: 10.4018/978-1-61350-444-4.CH014
Abstract: The internet and the emergence of social technologies and platforms are at the origin of new consumer trends. The growing empowerment of customers is having a restructuring impact in business-consumer relationships and it is pressing businesses to uncover new strategies to engage their clients. This chapter argues that the presence of the corporate sector in Social Network Sites (SNSs) presents a successful method of building proficient relationships with customers that are more compliant with the new facets of consumers’ profile and behaviour. This research crosses classical academic literature with case studies available in social media to gather a compilation of challenges and potential solutions to the application of SNSs to business-consumer relationships. This compilation is preceded by an introductory section, which explores the definition and possible applications of SNSs in business, and a section dedicated to an overview of the novel consumer trends.
Publisher: Springer International Publishing
Date: 2016
Publisher: Informa UK Limited
Date: 12-2010
Publisher: IGI Global
Date: 2020
DOI: 10.4018/978-1-7998-3016-0.CH022
Abstract: Companies are becoming more focused on customers and on new ways to approach them in idually. Mobile technologies and Web 2.0 have been pushing companies to evolve in this area. This research is focused on the way Customer Relationship Management (CRM) systems are used, on a European level, by recruiting companies to assist candidates in finding a satisfactory job. A framework is presented to identify how CRM 2.0 and mCRM (mobile CRM) can help candidates to find jobs in a personalized way. A set of four hypotheses have been defined. To gain a better understanding of these CRM systems, the methodology used in the exploratory study was quantitative, employing a non-probabilistic s ling technique, with 35 recruiting agencies being studied. Results showed that the use of software in recruiting agencies is quite common and that CRM 2.0 is present in the vast majority of the studied companies. When it comes to mobile CRM, there's still much to be explored in this channel, as agencies focus their resources on Web 2.0, leaving this channel's great potential of mobile CRM unused.
Publisher: IGI Global
Date: 2014
Publisher: Springer Berlin Heidelberg
Date: 2007
Publisher: Springer International Publishing
Date: 2014
Publisher: IGI Global
Date: 2016
DOI: 10.4018/978-1-4666-8751-6.CH078
Abstract: The inclusion of Web 2.0 in education has been a polemic process comprised both with enthusiasm and scepticism. There is empirical evidence of Web 2.0's effective employment in educational contexts and it seems that the background of hesitation that has always accompanied Web 2.0's didactic progress is now more concentrated on questioning how to use it rather than whether or not it should be used. In light of this predicament, this chapter aims to analyse how some Web 2.0 tools are being used in higher education as well as to uncover what best practices should guide their successful deployment. This chapter begins by providing an overview of the advantages and disadvantages of using Web 2.0 pedagogically, and it then focuses on particular cases where educators have experimented with YouTube, wiki technology, and Twitter in their teaching settings. The lessons learned and the outcomes of their experiences are combined with current theory on Web 2.0 in education to serve as guidelines.
Publisher: IGI Global
Date: 2013
DOI: 10.4018/978-1-4666-3000-0.CH002
Abstract: The standardization of clinical data represents a major step in the development of information and organizational knowledge of health services. The evolution of information systems from a model of different database owners to a different open software based model is a major challenge. For this reason it is essential to adopt models of metadata based on archetypes to improve the development of information systems and simultaneously integrate all applications. The adoption of clinical terminology that can translate existing knowledge and enhance its growth is a necessary goal. Accessibility, ubiquity, completeness, consistency and durability of the clinical data are essential objectives for efficiency and effectiveness gains in organizations. This chapter presents the concepts and technologies needed to implement a model of EHR (Electronic Health Record) based on a standard, open architecture. It also presents some concepts of decision support systems and business processes that can be integrated with the EHR.
Publisher: Springer Berlin Heidelberg
Date: 2009
Publisher: Emerald
Date: 08-2006
DOI: 10.1108/17415650680000061
Abstract: Despite some spectacular e‐learning failures in recent years, e.g. the British government’s “e University”,educational technologies have continued developing and have made advances in several learning paradigms. These new learning paradigms appear as newways to deal with the old traditional learning concepts and philosophies throughout the widespread of technical gadgets and approaches. In fact, the current generation of high school children and young adults are now really familiar with a whole range of devices such as Bluetooth mobiles, digital cameras, and MP3 music players such as the iPod, which has ensured their acceptance of digital technology in a way that their predecessors did not. Research indicates that despite earlier e‐learning setbacks, with the relevant planning, e‐learning partnerships can be successful. Nevertheless, the question as to how teaching and learning can benefit from these new information technologies and environments and how academic staff can keep pace with the ever‐changing technology needs to be addressed.
Publisher: IEEE
Date: 2005
Publisher: Emerald
Date: 23-11-2019
DOI: 10.1108/JICES-09-2019-0107
Abstract: The purpose of this paper is to propose an e-business assessment framework for organizations that aim to enhance the effectiveness of their online presence and maximize the benefits that result from it. The framework is based on three main pillars derived from the academic literature research: e-marketing strategies, customer relationship management (CRM) strategies and business model strategies. This paper reviews the literature from e-Marketing, CRM and business model strategies, leading to the generation of an e-Business assessment framework. Second, it takes 19 case studies and analyzes them using ATLAS.ti, through qualitative content analysis, to validate that framework. Pragmatic advice for practitioners derives from research results considering that this framework enables managers to characterize the company in terms of its e-business approach, making it possible to determine the level of depth of competitive online strategies. Lessons for an improved e-business approach can be derived from this paper. This study proposes a novel e-business framework to assist organizations that want to have an online presence. This framework is comprised of the factors identified in the literature review that contribute to define and scope that online presence. The framework is then validated through the collection of 19 case studies of companies that have this online presence, validating the theoretical findings.
Publisher: Laboratory for Knowledge Management and E-Learning - The University of Hong Kong
Date: 15-06-2014
DOI: 10.34105/J.KMEL.2014.06.007
Abstract: Digital systems and digital technologies are globally investigated for their potential to transform learning and teaching towards offering unique learning experiences to the 21st century learners. This Special Issue on Digital Systems supporting Cognition and Exploratory Learning in 21st Century aims to contribute to the dialogue between the educational technology and educational psychology research community and the educational practitioners on current issues towards large scale take-up of educational technology.
Publisher: Springer International Publishing
Date: 2016
Publisher: Springer Science and Business Media LLC
Date: 24-04-2013
Publisher: Springer International Publishing
Date: 2014
Publisher: Springer Berlin Heidelberg
Date: 2011
Publisher: IEEE
Date: 12-2018
Publisher: Emerald Publishing Limited
Date: 19-02-2021
Publisher: IGI Global
Date: 2014
Publisher: Springer London
Date: 2022
Publisher: Springer London
Date: 2022
Publisher: Springer London
Date: 2022
Publisher: Elsevier BV
Date: 03-2014
Publisher: Springer London
Date: 2022
Publisher: Springer London
Date: 2022
Publisher: Springer London
Date: 2022
Publisher: Springer London
Date: 2022
Publisher: No publisher found
Date: 2011
Publisher: IGI Global
Date: 2017
DOI: 10.4018/978-1-5225-2492-2.CH015
Abstract: Companies are becoming more focused on customers and on new ways to approach them in idually. Mobile technologies and Web 2.0 have been pushing companies to evolve in this area. This research is focused on the way Customer Relationship Management (CRM) systems are used, on a European level, by recruiting companies to assist candidates in finding a satisfactory job. A framework is presented to identify how CRM 2.0 and mCRM (mobile CRM) can help candidates to find jobs in a personalized way. A set of four hypotheses have been defined. To gain a better understanding of these CRM systems, the methodology used in the exploratory study was quantitative, employing a non-probabilistic s ling technique, with 35 recruiting agencies being studied. Results showed that the use of software in recruiting agencies is quite common and that CRM 2.0 is present in the vast majority of the studied companies. When it comes to mobile CRM, there's still much to be explored in this channel, as agencies focus their resources on Web 2.0, leaving this channel's great potential of mobile CRM unused.
Publisher: IGI Global
Date: 2022
DOI: 10.4018/978-1-7998-8661-7.CH006
Abstract: The impact of the swift evolution of technology has rippled across all areas of society with technological developments presenting solutions to some of society's greatest challenges. Within higher education, technology is welcomed with the necessary caution of a sector that is responsible for educating and empowering the future workforce. The progressive, and more recently accelerated, digitalisation of education causes the core practices and procedures associated with teaching and learning, including assessment, to be delivered in innovative formats. Technology plays a central role in the delivery of e-assessment, widening its possibilities and broadening its methods and strategies. This chapter aims to examine how innovative technologies are shaping and improving the delivery of e-assessment in the context of higher education. More specifically, it examines the role of artificial intelligence, gamification, learning analytics, cloud computing, and mobile technology in how e-assessment can be delivered.
Publisher: Springer Berlin Heidelberg
Date: 2007
Publisher: Springer New York
Date: 15-11-2011
Publisher: No publisher found
Date: 2011
Publisher: Springer International Publishing
Date: 2014
Publisher: IGI Global
Date: 2015
DOI: 10.4018/978-1-4666-8147-7.CH010
Abstract: The Web 3.0 has revolutionized the Internet in the last years and its benefits are still being studied. The way that websites are being developed is also changing because of this Web evolution, giving to Web developers new technologies where computers can better understand and give meaning to content. This chapter presents an overview of technologies considered to be included on the Web 3.0 concept. The main objective of the chapter is to introduce a conceptual framework of Web 3.0, or Semantic Web, technologies that can be used for developing a website. This review of literature introduces the evolution of each of the technologies mentioned, as well as their functions. Some ex les and opportunities for use are also presented. The chapter offers a current state-of-the-art and an opportunity for future relevant research in the Web development area.
Publisher: Wiley
Date: 13-12-2021
DOI: 10.1111/HEQU.12295
Abstract: Technology, and Web 2.0 in particular, has been the focus of many universities’ efforts to respond to 21st‐century learners’ demands and the volatile nature of the modern workplace. Web 2.0, with the numerous benefits it presents, seems to fit the needs of a socially connected and information‐led society, but its integration in educational settings remains an intricate process. This paper examines the factors that potentiate the successful integration of Web 2.0 tools in higher education, by structuring them into a framework composed of six elements. The framework was validated by an online questionnaire that was distributed among higher education experts, who reiterated the importance of all the factors: technology selection, user‐friendly tools, students’ participation, high number of active students, relevant content, and features for content addition and communication.
Publisher: IGI Global
Date: 2014
DOI: 10.4018/978-1-4666-6228-5.CH005
Abstract: Football teams can explore the benefits of Websites and increase their popularity through the creation of a well-designed Website that will attract users. The fact that football is the leading sport in most countries constitutes an advantage, as it becomes an appealing subject for Internet navigation. This chapter explores the type of relationship that the supporters of Sporting Clube de Portugal have with the football team on the club's official Website. This objective demands an analysis of the characteristics that a Website is required to have in order to attract and engage its intended users. Through a survey conducted via different social media and email communication, this study asked Sporting Clube de Portugal's supporters about their engagement with the Website. In addition, this chapter presents the features that users consider to be most important in a football club Website.
Publisher: IGI Global
Date: 2017
Publisher: IGI Global
Date: 2014
DOI: 10.4018/978-1-4666-6228-5.CH009
Abstract: Enterprise 2.0 has been part of the business sector vocabulary for quite some time now. Web 2.0's revolutionary philosophy and applications have been absorbed by various areas of society. The success of the business sector benefits from a client-oriented approach, so when the benefits of a user-centric Web became evident, adopting it was the natural next step. Enterprise 2.0 presents advantages mainly in two areas: within organizations, as they enable communication through new dynamic methods of communication and interaction, in order to enhance efficiency and productivity and between companies and customers, suppliers, and partners, as they increase both revenue and customer satisfaction and promote cooperation and co-creation to improve services or products. This chapter illustrates the reality of Small and Medium Enterprises' (SMEs) adoption of Web 2.0. An online questionnaire was developed to assess numerous SMEs in Portugal to understand if and how Web 2.0 implementation is taking place.
Publisher: Inderscience Publishers
Date: 2014
Publisher: Springer US
Date: 2010
Publisher: Springer International Publishing
Date: 2016
Publisher: Emerald
Date: 09-12-2021
Abstract: Through a data-driven theory development approach, this study builds on affordance theory and demonstrates how online mobile app reviews can be analyzed to understand the drivers of informal mobile learning success. Textual big data provide a wealth of information regarding user–app relationships and various facets of user engagement. Adopting structural topic modeling and sentiment analysis, the authors extract latent topics from reviews of two educational apps: Duolingo and Photomath. The findings suggest that the quality of the relationship between users and mobile learning apps is significantly reliant on how underlying affordances have been actualized. While affordances can leverage satisfaction, they may also be a source of frustration in case of any failure in their design or integration. The analysis reveals eight emergent affordances: practicality, affordability, information reliability, instruction integrity, hedonic experience, user-friendliness, interactive input and iterative upgrading. Since affordances of a technology entail both enablement and constraint and are best studied as a bundle of connected elements influencing each other reciprocally, the authors discuss how to address potential challenges from technical aspects to the added value of using mobile learning apps. The results demonstrate that qualitative information in online reviews about mobile learning app experiences is of significant value. The approach demonstrates how advanced analytics can provide business value by addressing the evolving nature of customer needs and expectations. It proves the value of online reviews in discovering underlying technology affordances and their potential boundaries and challenges.
Publisher: Informa UK Limited
Date: 15-09-2020
Publisher: IGI Global
Date: 2013
DOI: 10.4018/978-1-4666-2491-7.CH003
Abstract: In a research project, the selection of the s le method is crucial, since it has repercussions throughout the entirety of the study. It determines how the population under scrutiny will be represented and with what accuracy. Hence, it has an important impact in terms of the reliability and validity of the research in general, and consequently, its conclusions. This chapter aims to explore snowball s ling as a chain-referral s ling method. An introductory review of the relevant literature highlights its main characteristics, benefits, and shortcomings, and provides a broader insight to circumstances where it can be successfully applied. This theoretical prologue is followed by the analysis of its employment in an online questionnaire and the presentation of the lessons learned from this s ling decision.
Publisher: Springer Berlin Heidelberg
Date: 2011
Publisher: Springer Berlin Heidelberg
Date: 2013
Publisher: IGI Global
Date: 2015
DOI: 10.4018/978-1-4666-8619-9.CH076
Abstract: This chapter aims to examine the challenges to, and opportunities for, promoting Human Computer Interaction (HCI) and usability guidelines and principles through reflective journal assessment by information systems students from the Australian and Portuguese higher education sectors. In order to raise students' awareness of HCI and aspects of usability, especially in the Web development process, a new unit was developed by the first researcher called Information Systems 650 (IS650) in Australia. From this unit was derived the Web Site Planning and Development (WSPD) course introduced in Portugal. The reflective journal assessment approach was employed to enhance students' learning and knowledge of HCI and its usability aspects. This study provides empirical evidence from 64 students from Australia and Portugal, based on quantitative and qualitative data derived from three sources: students' formal and informal feedback and an online survey. Students confirmed that the use of reflective journal assessment consolidated their understanding of HCI and usability guidelines and principles and improved their reading, searching, researching, and writing skills, and their proficiency with the endnote software.
Publisher: Springer International Publishing
Date: 04-10-2016
Publisher: IGI Global
Date: 2013
Publisher: Springer International Publishing
Date: 04-10-2016
Publisher: Wiley
Date: 20-08-2019
DOI: 10.1111/BJET.12669
Publisher: Springer International Publishing
Date: 2014
Publisher: Springer International Publishing
Date: 04-10-2015
Publisher: Informa UK Limited
Date: 17-02-2020
Publisher: Informa UK Limited
Date: 30-01-2020
Publisher: IATED
Date: 11-2017
Publisher: IGI Global
Date: 2015
Publisher: IGI Global
Date: 2014
Publisher: Springer International Publishing
Date: 2022
Publisher: IGI Global
Date: 2012
DOI: 10.4018/978-1-4666-0071-3.CH014
Abstract: Democracy shares many of its core principles with Web 2.0: it is participatory, interactive, in idual-centered, host to and tolerant of multiple voices and opinions. They even have some common polemics: wisdom of the crowds vs. ignorance of the crowds and the fact that everyone voicing an opinion may constitute both noise and debate. The emergence of the term e-Democracy 2.0 results from an alliance between Web 2.0 and democracy. This chapter intends to demonstrate that Web 2.0 has the potential to improve democracy. For this purpose, it begins by providing an overview of the core benefits and challenges of e-Democracy 2.0, then focuses on the importance of social technology for citizen participation. More specifically, this chapter conducts a content analysis to assess the role that Facebook plays in terms of encouraging and facilitating citizen participation.
Publisher: No publisher found
Date: 2019
Publisher: IGI Global
Date: 2013
Abstract: Effectiveness, a major concern in corporate e-Learning, is particularly decisive when projects face financial as well as time-to-market constraints. They are also important when projects target a range of attendees that are socio-demographically and geographically dispersed. This paper describes the case study about the assessment of the effectiveness of IPTEACES framework, a new instructional design Framework. This framework designated, as the name says, as IPTEACES, was conceived to facilitate e-Learning by reducing ersity in programmes facing a non-homogeneous audience, and it was applied to the insurance intermediaries’ certification course in Portugal. These intermediaries came from sixteen different corporations related to the insurance and the banking industry.
Publisher: Informa UK Limited
Date: 02-2012
Publisher: Springer New York
Date: 2015
No related grants have been discovered for Pedro Isaias.