ORCID Profile
0000-0001-7030-0971
Current Organisation
Sarawak State Health Department
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Publisher: Universiti Putra Malaysia
Date: 23-02-2022
Abstract: Malaysian government has established National Digital Economy Policy to promote e-commerce adoption among small to medium enterprises (SMEs). Although this national policy has expanded to community pharmacists for providing e-pharmacy services, only a few independent pharmacies have adopted e-pharmacy practices. As such, it is important to critically investigate the implementation of e-pharmacy policies in promoting online pharmaceutical services in Malaysia. This study explores the barriers in implementing e-pharmacy policies from the perspective of pharmaceutical authorities, public agencies and societal groups. The Consolidated Criteria for Reporting Qualitative Research (COREQ) was employed in this study. Interview data were collected from key pharmaceutical authorities, agencies governing e-commerce and consumer affairs, health professionals and consumer societal groups. Thirty-three key actors participated in this study. Themes focusing on factors that impede the implementation of e-pharmacy policies were identified using an open-axial coding approach. Eight emerging themes were identified to be influencing policy inaction and policy barriers towards e-pharmacy implementation for empowering community pharmacists: (1) policymakers’ inattention to private business interests (2) authoritarian administrative action unsuitable for e-pharmacy businesses (3) deficit of trust towards community pharmacies practising e-pharmacy services (4) conflicting policy requirements between safeguarding patients and business applications (5) limited organisational resources and budget constraints (6) policy incompatibility and different jurisdiction requirements (7) unfriendly e-pharmacy requirements and (8) dominant interest groups opposing e-pharmacy policies. Clear and consistent policies will benefit both patients and consumers as they acquire improved access to professional consultation and various options for quality medicine at competitive prices.
Publisher: Springer Science and Business Media LLC
Date: 03-2017
Abstract: Because of the large size of Sarawak and the high proportion of people residing in rural areas in this Malaysian state, disseminating drug-related information there can be challenging. It is, therefore, important to recognize the type of mass media for drug-related information that are salient to the people of Sarawak. This study was aimed at identifying the use of and the preferences for mass media to obtain drug-related information among the public in Sarawak. We also aimed to recognize the media perceived as the most reliable for drug-related information. This was a cross-sectional study using a self-administered questionnaire carried out from September to October 2013. Survey respondents were recruited from 4 isions in Sarawak: Kuching, Sibu, Miri, and Bintulu. A total of 433 completed questionnaires were obtained at the end of the study period. All respondents had access to common mass media such as television (89.8%, 389/433), radio (68.6%, 297/433), and the Internet (66.1%, 286/433). Among all respondents, television (71.4%, 309/433) was noted as the most preferred media for drug-related information. Compared with rural respondents, urban respondents were significantly more likely to have access to and prefer the Internet to obtain drug-related information. On the other hand, rural respondents were more likely to have access to and prefer radio for such information compared to their urban counterparts. Television can be an important and attractive choice of mass media in a quality use of medicines (QUM) c aign. The Internet can be used to disseminate drug-related information in urban areas, whereas radio can be used in a QUM c aign targeting the rural public.
Publisher: Springer Science and Business Media LLC
Date: 04-2021
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