ORCID Profile
0000-0002-5811-345X
Current Organisation
University of Melbourne
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In Research Link Australia (RLA), "Research Topics" refer to ANZSRC FOR and SEO codes. These topics are either sourced from ANZSRC FOR and SEO codes listed in researchers' related grants or generated by a large language model (LLM) based on their publications.
Logistics and Supply Chain Management | Business and Management | Engineering Systems Design | Civil Engineering | Structural Engineering | Construction Materials |
Management | Health and Support Services not elsewhere classified | Residential Construction Design | Processed Food Products and Beverages (excl. Dairy Products) not elsewhere classified | Construction Materials Performance and Processes not elsewhere classified
Publisher: Institute of Electrical and Electronics Engineers (IEEE)
Date: 03-2018
Publisher: Academy of Management
Date: 2014
Publisher: Emerald
Date: 27-09-2011
DOI: 10.1108/13598541111171138
Abstract: This paper aims to investigate the motivations of Australian manufacturing companies for sourcing products and services from China, the results achieved and whether these lived up to expectations, related barriers and problems, and how these problems were dealt with. The study is based on a survey of 35 Australian manufacturing firms, which have moved to import some goods or components from Chinese sources. Most firms that source components or products from China do so because of the cost reductions that were expected. In actuality, significant cost reductions were achieved, however these reductions were on average less than expected. Along with these cost reductions, importing goods or components from China had some quality problems and delivery delays. Control procedures, improved communications and relationship‐building strategies were employed to overcome and deal with such problems, and most firms reported remaining committed to their China sourcing strategies. This study demonstrates and measures the motivation, degree of success, performance outcomes, and challenges that can be anticipated by firms wishing to source products or components from China.
Publisher: SAGE Publications Ltd
Date: 2013
Publisher: Elsevier BV
Date: 2021
Publisher: Informa UK Limited
Date: 04-2006
Publisher: Elsevier BV
Date: 05-2008
Publisher: Informa UK Limited
Date: 09-08-2019
Publisher: Springer Science and Business Media LLC
Date: 11-09-2017
Publisher: Cambridge University Press
Date: 28-05-2008
Publisher: Informa UK Limited
Date: 02-02-2012
Publisher: Wiley
Date: 21-04-2011
Publisher: Inderscience Publishers
Date: 2021
Publisher: Springer Science and Business Media LLC
Date: 02-2016
Publisher: MDPI AG
Date: 28-08-2017
DOI: 10.3390/SU9091532
Publisher: World Scientific Pub Co Pte Lt
Date: 19-05-2014
DOI: 10.1142/S1363919614400015
Abstract: Organisations lack clear guidance on how they can become more innovative at the operational level. The operations strategy literature shows that organisations compete on four generic capabilities: cost efficiency, quality of products or services, speed of delivery, and flexibility of operations. Should organisations choose between these capabilities, i.e., engage in trading-off these capabilities and focussing on one capability ("trade-off" model), or combine them, thereby competing on multiple capabilities simultaneously ("cumulative capabilities" model), remains an unresolved issue. Our paper addresses this by empirically testing the relationship between the four operations capabilities and innovation performance through a large-scale global study of manufacturing plants. Our results show support for the cumulative capabilities model and not the trade-off model. Furthermore, both delivery and flexibility capabilities are comparatively stronger predictors of innovativeness than cost efficiency and quality capabilities. This study provides interesting insights for practitioners and managers in generating clearer guidelines as to what organisations need to do with their key operational capabilities, in order to become more innovative.
Publisher: Academy of Management
Date: 2014
Publisher: Cambridge University Press
Date: 28-05-2008
Abstract: Operations Management: An Integrated Approach provides an account of the systems, processes, people and technology that determine an organisation's strategy and success. With contributions from leading experts internationally, the text takes a comprehensive, comparative, and best-practice approach and applies this specifically to the Asia-Pacific region. Rigorous in scholarship yet eminently accessible in style, Operations Management is replete with pedagogical features - figures and tables, discussion exercises, 'Learnings from the Internet', and a ersity of long and short case studies from around the world. Students are taken on a seamless journey from the fundamentals of operations management, through to the multiple approaches, the various innovations, challenges and risks, and ultimately to models of sustainability and evaluative tools and techniques. The text effectively prepares future managers across every sector of the economy to lead, organise, plan and control a set of resources, in pursuit of identified goals. The book will be supported by an extensive companion website featuring PowerPoint slides for each chapter, s le answers, teaching notes and figures/images for presentations.
Publisher: Springer London
Date: 2009
Publisher: Wiley
Date: 17-01-0026
Publisher: Elsevier BV
Date: 09-2016
Publisher: Informa UK Limited
Date: 2013
Publisher: Emerald
Date: 07-2004
DOI: 10.1108/17410380410540381
Abstract: It is generally acknowledged that organisations need to be innovative in order to survive and prosper. Some advocates of total quality management (TQM) have suggested that it provides the necessary platform for inculcating innovation in organisations. Intuitively, TQM components involving sound and effective practices on leadership, customer focus, relations with suppliers, employee inter‐relationships, information/communication systems and management of processes and products do appear to enable organisations develop culture of innovation. A robust TQM‐innovation relationship appears to be conceptually plausible, but little empirical evidence has so far been offered to support this proposition. In this paper, this relationship is explored. Empirical data were taken from a survey of 418 Australian manufacturing organisations. Structural equation modelling technique was used for statistical analysis. Results show that there is insufficient statistical evidence to suggest that TQM is related to innovation. There could well be a more complex relationship between these concepts.
Publisher: Emerald
Date: 03-2006
Publisher: Emerald
Date: 09-03-2012
DOI: 10.1108/13598541211212933
Abstract: The purpose of this paper is to develop an understanding of the nature of collaborative arrangements that partners in Australian hospital supply chains use to manage inventories. A case study involving a supply chain network of ten healthcare organisations (three pharmaceutical manufacturers, two wholesalers/distributors and five public hospitals) was studied. Data included 40 semi‐structured interviews, site visits and examination of documents. This study highlights the existence of a variety of collaborative arrangements amongst supply chain partners such as the “Ward Box” system (a variant of the vender managed inventory system) between wholesalers/distributors and hospitals. The materials management departments were more willing than their pharmacy counterparts to participate in a variety of partial and complete outsourcing arrangements with wholesalers/distributors and other hospitals. Several contingent factors were identified that influenced development of collaborative arrangements. This study is limited to the Australian healthcare sector. To improve generalisability, this study could be replicated in other industry sectors and countries. Application of collaborative arrangements between manufacturers and wholesalers/distributors would improve inventory management practices across the supply chains. Also, learning from materials management departments could be transferable to pharmacy departments. Several contingent variables for the implementation of collaborative inventory management arrangements between healthcare supply chain partners have been identified. Methodologically, data across three echelons in the supply chains (manufacturers, wholesalers/distributors and hospitals) were collected and analysed.
Publisher: Elsevier BV
Date: 09-2018
Publisher: Cambridge University Press
Date: 28-05-2008
Publisher: Springer Science and Business Media LLC
Date: 15-04-2012
Publisher: World Scientific Pub Co Pte Ltd
Date: 19-09-2017
DOI: 10.1142/S136391961750058X
Abstract: This study involved a series of case studies that were combined with an extensive literature review to frame and construct a large-scale survey, measuring systematic innovation capability, and innovation performance (IP). Previous literature is quite fragmented with little inherent cohesion. Relatively few truly holistic studies have been done, especially in a large-scale multi-industry context. The case studies and structural equation modelling (SEM) in the present study validated important predictor variables of IP, including leadership and innovation strategy, customer focus and innovation process management, culture and human resources management, knowledge and technology management. The SEM determined that systematic innovation capability is a valid concept and can be measured as such, relating strongly to IP and business performance. Based on deep case studies and our large s le, innovation capability was demonstrated to be a holistic concept comprising a number of core elements that act together to strongly determine performance outcomes.
Publisher: Emerald
Date: 05-05-2015
Publisher: Academy of Management
Date: 2016
Publisher: Emerald
Date: 08-2008
DOI: 10.1108/14601060810889017
Abstract: The purpose of this paper is to examine the social and behavioral actions, activities and practices in order to group them together to create behavior‐based profiles that characterize the various stages of the innovation generation processes within organizations. Qualitative data were collected from nine Australian companies from the biotechnology sector. Using the grounded theory approach to data analysis, labels from Rogers' adopter categorization model were used to broadly identify and classify typical actions, activities, practices and behaviors exhibited within organizations that can be described as being “innovator”, “early adopter”, “early majority”, “late majority” or “laggard” types. Further, Moore's metaphor of “chasm” was applied to explore the nature of difficulties that organizations face in converting innovative ideas into commercially successful products and services. The use of the labels from the categories of the adopter categorization model enabled suitable behavior‐based profiles to be developed. The use of the adopter categorization model provides a fuller and richer insight into the innovation generation process. The model can also be used to assess more holistically the viability of innovations as they progress from inception to commercialization.
Publisher: Academy of Management
Date: 08-2018
Publisher: Emerald
Date: 11-08-2021
DOI: 10.1108/IMDS-02-2021-0120
Abstract: Healthcare provision is costly, and patient expectations are increasing. Lean implemented within healthcare settings is one possible solution for dealing with this issue, with much of the current research in this respect mostly focused on developed countries. The research examines the applicability of lean in the healthcare sector of a developing country, specifically Oman. Interviews were conducted with 32 in iduals representing four public sector hospitals, along with two major hospital suppliers and the Ministry of Health. The readiness of lean thinking was assessed against seven criteria. Data were then analyzed thematically. The authors found that Oman's healthcare sector is strong on leadership support, understanding value and customer groups, ability to undertake an end-to-end process view and engaging in the required training for lean. Interviewees showed awareness of the challenges, including aligning lean with the strategic agenda of healthcare settings, aligning measurement and reward systems to lean thinking and matching demand and capacity levels. The authors conclude that Oman's healthcare sector is ready for widespread application of lean, and if executed successfully, will generate strong strategic and operational outcomes. This paper provides evidence of the applicability of lean in a very different context to the one that has been generally reported in the literature. The authors propose that lean thinking can be applied in countries and regions with similar cultural contexts such as the Middle East.
Publisher: Emerald
Date: 07-2006
DOI: 10.1108/14635770610676317
Abstract: To develop a quality management (QM) measurement instrument that has sound psychometric properties and recognizes a key feature of the field, i.e. QM is currently characterized by three competing approaches: standards‐based prize‐criteria and, elemental implementation approaches. The three disparate approaches were analyzed to identify sets of key constructs and associated items. The assembled instrument was empirically validated through a survey of 418 Australian manufacturing organizations. A full set of reliability and validity tests were performed. Wherever applicable, confirmatory approach using structural equation modeling was used. The results of psychometric tests suggest that the constructs of the three approaches have good empirical support. In the manner in which the instrument is presented, it is possible to separately measure constructs related to each of the three approaches. The measurement instrument has been validated with manufacturing organizations from Australia. It is applicability to other industry sectors or country contexts needs to be verified. Practitioners and consultants can use the measurement instrument for conducting QM benchmarking exercises within and across organizations. Researchers can use the instrument in future studies for, inter alia , theory development in the area. The measurement instrument overcomes the shortcomings of the existing instruments by explicitly including all three practical approaches to quality management. Also, a rigorous psychometric validation process is adopted that provides credible outcomes.
Publisher: Emerald
Date: 05-2009
Publisher: Emerald
Date: 04-05-2010
DOI: 10.1108/13598541011039992
Abstract: This paper aims to examine the direct and indirect effects of the use of electronic markets (e‐markets), access to online data and trading partner collaboration on operational performance. This study involved survey data from 233 Australian firms. Data were provided by members of the Chartered Institute of Purchasing and Supply Australia, who reflected upon relevant practices and performances of their firms. Structural equation modeling was used to analyze the data. The results show that whilst all three direct effects are non‐significant, when the indirect effects are taken into account, the total effects are significant in strength. This suggests that use of e‐markets, access to online data and collaboration with trading partners, when taken in isolation, are not as effective as could be expected. However, when these factors are implemented together, their value and impact becomes significant. The study is limited to Australian firms. The results highlight that investments in information and communication technology must be deployed in an holistic manner, for ex le, by combining use of web‐based applications and market mechanisms with effective data sharing and collaboration, if they are to produce significant improvements in operations. While e‐markets may have been viewed as a mechanism for reducing the costs of inputs and/or as a new demand channel, this study establishes that more value can be extracted when this technology is viewed and exploited in a more strategic manner. E‐markets should be used in concert with access to data and collaboration with trading partners who are able to exploit the opportunities for mutual benefit.
Publisher: Emerald
Date: 14-06-2013
DOI: 10.1108/IJOPM-12-2011-0484
Abstract: The purpose of this paper is to test the integrated model of operations strategy as proposed by Schmenner and Swink to explain whether firms trade‐off or accumulate capabilities, taking into account their positions relative to their asset and operating frontiers. The four major airlines based in Australia were studied. The paper is based on longitudinal data obtained from secondary sources. The four operations capabilities cost, quality, delivery and flexibility, and asset and operating frontiers, were all measured with proxy variables. The study provides some support for the integrated model. Firms do appear to trade‐off capabilities when their asset and operating frontiers are close to each other. Firms show signs of accumulation when the asset frontiers are expanding significantly over time. There is indirect evidence that firms could be accumulating capabilities when the gap between the two frontiers is large. The study provides insights into when firms trade‐off or accumulate capabilities. A good understanding of asset and operating frontiers is important in this regard. Managers need to better identify, establish and combine their firms' capabilities in response to varying internal and external contingencies. The paper provides an original and detailed empirical validation of Schmenner and Swink's integrated model. In doing so, this study contributes to informing and clarifying the debate in the operations strategy area relating to the circumstances in which firms trade‐off and/or accumulate capabilities.
Publisher: Academy of Management
Date: 08-2022
Publisher: Elsevier BV
Date: 07-2022
Publisher: Academy of Management
Date: 07-2012
Publisher: Informa UK Limited
Date: 06-04-2023
Publisher: Springer Science and Business Media LLC
Date: 04-11-2017
Publisher: Academy of Management
Date: 07-2012
Publisher: Emerald
Date: 07-2006
DOI: 10.1108/13598540610671789
Abstract: Organisations need to have a profound level of understanding of their supply chains if they are to successfully find sources of competitive advantage within them. Current methodologies for analysing supply chains, such as the Supply Chain Operations Reference (SCOR) model, are not sufficiently comprehensive, particularly when it comes to understanding the complex social and political factors that are an integral part of any supply chain. This paper aims to use a case study of a supply chain from the public utility industry sector in Australia to develop an integrated framework for analysing supply chains within a multi‐disciplinary and multi‐method research paradigm. The case study supply chain was mapped with the SCOR modelling tool which provided insights into the physical characteristics and value points along the supply chain. Analysis of the SCOR model map also helped identify 31 key “actors” in the chain, who were then interviewed in depth. These interviews provided insights into the social and political factors which determined the supply chain performance. The outcome of this study is a framework that provides two primary benefits. First, it shows the relationships between relevant variables from different disciplines (i.e. corporate governance, infrastructure, operations knowledge, social climate and innovation), and how they impact on performance. Second, the framework provides a way forward in synthesising multi‐disciplinary and multi‐method research into a coherent whole.
Publisher: Inderscience Publishers
Date: 2008
Publisher: Elsevier BV
Date: 08-2015
Publisher: Edward Elgar Publishing
Date: 19-04-2022
Publisher: Emerald
Date: 13-05-2014
Publisher: Emerald
Date: 02-2006
DOI: 10.1108/02656710610640916
Abstract: While manufacturing organisations were early adopters of ISO 9000, lately, many service sector organisations have also pursued adoption. The aim of this paper is to compare the experiences with the standard of the two sectors. The research collected data from 149 service and 160 manufacturing organisations using a common survey measurement instrument. Results show that there are no statistically significant differences between the two groups in terms of time and cost of obtaining registration. Also, there are only small points of differences in motivation for registration and difficulties faced. There are greater differences between the groups in terms of benefits gained and management practices associated with the standard. These results provide interesting insights into how the two groups perceive and engage with the standard, how cross‐industry diffusion could be taking place, and the veracity of the claims made about the universal applicability of the standard. These findings imply that service organisations can learn from the experiences of the manufacturing sector, but copying carte blanche the implementation strategies is fraught with risks. Further, the standard is not universally applicable and may need industry‐specific tailoring.
Publisher: Informa UK Limited
Date: 02-12-2014
Publisher: Informa UK Limited
Date: 12-01-2012
Publisher: Ovid Technologies (Wolters Kluwer Health)
Date: 27-06-2019
Publisher: Springer International Publishing
Date: 2019
Publisher: Elsevier BV
Date: 05-2006
Publisher: Elsevier BV
Date: 12-2020
Publisher: Cambridge University Press
Date: 28-05-2008
Publisher: Inderscience Publishers
Date: 2004
Publisher: Cambridge University Press
Date: 28-05-2008
Publisher: Emerald
Date: 07-2006
DOI: 10.1108/01443570610672202
Abstract: The field of supply chain management (SCM) has historically been informed by knowledge from narrow functional areas. While some effort towards producing a broader organizational perspective has been made, nonetheless, SCM continues to be largely eclectic with little consensus on its conceptualization and research methodological bases. This paper seeks to clarify aspects of this emerging perspective. A total of 100 randomly selected refereed journal articles were systematically analyzed. A number of key findings emerged: the field is a relatively “new” one several disciplines claim ownership of the field consensus is lacking on the definition of the term contextual focus is mostly on the manufacturing industry predominantly “process” conceptual framing prevails research methods employed are mostly analytical conceptual, empirical surveys or case studies the positivist research paradigmatic stance is prevalent and theories related to transaction cost economics and competitive advantage dominate. This review identifies various conceptual and research methodological characteristics of SCM. From a philosophy of knowledge perspective, it is suggested that SCM be framed as a Lakatosian Research Program, for this has the best potential to assist in the development of SCM body of knowledge in a sustainable way into the future.
Publisher: Cambridge University Press
Date: 28-05-2008
Publisher: Cambridge University Press
Date: 28-05-2008
Publisher: Springer International Publishing
Date: 2019
Publisher: Academy of Management
Date: 2015
Publisher: Informa UK Limited
Date: 24-11-2015
Publisher: Informa UK Limited
Date: 15-08-2005
Publisher: Inderscience Publishers
Date: 2006
Start Date: 11-2010
End Date: 12-2013
Amount: $220,000.00
Funder: Australian Research Council
View Funded ActivityStart Date: 2011
End Date: 12-2014
Amount: $165,000.00
Funder: Australian Research Council
View Funded ActivityStart Date: 07-2016
End Date: 05-2022
Amount: $4,000,000.00
Funder: Australian Research Council
View Funded Activity