ORCID Profile
0000-0002-2163-3910
Current Organisation
University of Melbourne
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Library and Information Studies | Human Information Behaviour | Computer-Human Interaction
Publisher: Intellect
Date: 03-2019
Abstract: Many transient Saudi Arabian students arrive in Australia annually more than 5000 new Saudi students enrolled in 2017 to join thousands of tertiary students already in Australia. This article specifically explores the motives of Saudi female international students (SFIS) for leaving Kingdom of Saudi Arabia (KSA) to study in Australia. Data were analysed and evaluated in terms of the ‘push–pull explanation’ of motivation. Salient push elements included the lack of university places and courses for women in KSA, the influence of close relatives (especially male) and Saudi governmental policies. Pull elements included the safety and tolerance of Australia being perceived to be greater than any other western country, Australia’s excellent education system and the relative convenience and ease of Australia’s admission process. The study is significant as it is the first that aims to understand Saudi females’ motivations for studying overseas, especially in Australia.
Publisher: JMIR Publications Inc.
Date: 04-05-2022
DOI: 10.2196/30405
Abstract: The adoption of electronic health records (EHRs) and electronic medical records (EMRs) has been slow in the mental health context, partly because of concerns regarding the collection of sensitive information, the standardization of mental health data, and the risk of negatively affecting therapeutic relationships. However, EHRs and EMRs are increasingly viewed as critical to improving information practices such as the documentation, use, and sharing of information and, more broadly, the quality of care provided. This paper aims to undertake a scoping review to explore the impact of EHRs on information practices in mental health contexts and also explore how sensitive information, data standardization, and therapeutic relationships are managed when using EHRs in mental health contexts. We considered a scoping review to be the most appropriate method for this review because of the relatively recent uptake of EHRs in mental health contexts. A comprehensive search of electronic databases was conducted with no date restrictions for articles that described the use of EHRs, EMRs, or associated systems in the mental health context. One of the authors reviewed all full texts, with 2 other authors each screening half of the full-text articles. The fourth author mediated the disagreements. Data regarding study characteristics were charted. A narrative and thematic synthesis approach was taken to analyze the included studies’ results and address the research questions. The final review included 40 articles. The included studies were highly heterogeneous with a variety of study designs, objectives, and settings. Several themes and subthemes were identified that explored the impact of EHRs on information practices in the mental health context. EHRs improved the amount of information documented compared with paper. However, mental health–related information was regularly missing from EHRs, especially sensitive information. EHRs introduced more standardized and formalized documentation practices that raised issues because of the focus on narrative information in the mental health context. EHRs were found to disrupt information workflows in the mental health context, especially when they did not include appropriate templates or care plans. Usability issues also contributed to workflow concerns. Managing the documentation of sensitive information in EHRs was problematic clinicians sometimes watered down sensitive information or chose to keep it in separate records. Concerningly, the included studies rarely involved service user perspectives. Furthermore, many studies provided limited information on the functionality or technical specifications of the EHR being used. We identified several areas in which work is needed to ensure that EHRs benefit clinicians and service users in the mental health context. As EHRs are increasingly considered critical for modern health systems, health care decision-makers should consider how EHRs can better reflect the complexity and sensitivity of information practices and workflows in the mental health context.
Publisher: Informa UK Limited
Date: 25-09-2021
Publisher: IGI Global
Date: 2012
Abstract: The professionalization of computer crime has resulted in a shift in motivation away from bragging rights towards financial gain. As a result, the operational tactics of cyber criminals is beginning to incorporate reconnaissance and intelligence gathering to inform attack planning. This paper discusses why information leakage in general, and Online Social Networking (OSN) in particular, has become a source of intelligence for attackers. Further, the paper profiles a range of security measures available to organizations to combat information leakage through OSN and identifies future directions for research into security culture and behaviour change.
Publisher: Informa UK Limited
Date: 30-09-2017
DOI: 10.1080/17538157.2016.1221409
Abstract: There has been little research that provides a comprehensive account of the nature and aspects of information needs of informal carers. The authors have previously developed and validated a framework that accounts for major underlying states of information need. This paper aims to apply this framework to explore whether there are common demographic and socioeconomic characteristics that affect the information needs states of carers. A questionnaire about the information needs states was completed by 198 carers above 18 years old. We use statistical methods to look for similarities and differences in respondents' information needs states, in terms of the demographic and socioeconomic variables. At least one information needs state varies among carers, in terms of seven demographic and socioeconomic variables: the age of the patient(s) that they are caring for the condition(s) of the patient(s) that they are caring for the number of patients that they are caring for their length of time as a carer their gender the country that they live in and the population of the area that they live in. The findings demonstrate the utility of the information needs state framework. We outline some practical implications of the framework.
Publisher: Elsevier BV
Date: 02-2007
Publisher: JMIR Publications Inc.
Date: 10-05-2016
DOI: 10.2196/RESPROT.5465
Publisher: SAGE Publications
Date: 04-2004
Publisher: JMIR Publications Inc.
Date: 07-02-2013
DOI: 10.2196/JMIR.2334
Publisher: IGI Global
Date: 2008
DOI: 10.4018/978-1-59904-851-2.CH049
Abstract: Broadband Internet connectivity is seen as a means to increase the efficiency and competitiveness of an economy. But despite ongoing efforts to promote broadband in Australia, uptake has been much slower than expected. This chapter aims to identify areas that have been holding up the broadband development in Australia. In examining multiple areas for attention (competition, user characteristics and behaviors, applications, network characteristics, and pricing), we refer to the experience of Canada, a leader in broadband deployment, to show the differences in each area. The chapter outlines objectives for the development of a more user-friendly broadband environment in Australia, which would encourage broadband adoption. Although both countries discussed here have their own policy agendas and some unique circumstances related to broadband deployment, the chapter provide valuable insights for policy makers and industry leaders in Australia, and in other countries which are struggling to develop widespread broadband deployment.
Publisher: JMIR Publications Inc.
Date: 06-07-2022
DOI: 10.2196/38523
Abstract: Transient migrants such as international students have received limited support from host country governments throughout the COVID-19 pandemic. An increase in misinformation, resulting in poor health outcomes for in iduals, may impact an already vulnerable group. Existing research examines the spread of misinformation. Similarly, there is extensive literature on the health information behavior of international students. However, there is a gap in the literature focusing on international students’ interaction with health misinformation. This exploratory research aims to address this gap by examining international students’ interaction with health misinformation during the COVID-19 pandemic. A total of 11 participants took part in semistructured interviews and a health misinformation-identification exercise via Zoom. The data collected were subjected to qualitative thematic analysis. Multiple rounds of coding, checked by other coders, revealed 2 themes and 6 subthemes. The 2 main themes that emerged were (1) approaches to dealing with health misinformation and (2) how international students navigate across multiple digital ecologies. Results show that international students who draw on multiple digital ecologies for information reliably identify misinformation, suggesting that the use of multiple digital ecologies may have a protective effect against health misinformation. Findings show that international students encounter health misinformation across multiple digital ecologies, and they also compare information across multiple ecologies. This comparison may support them in identifying health misinformation. Thus, the findings of this study combat narratives of international students’ susceptibility to misinformation.
Publisher: Intellect
Date: 12-2022
DOI: 10.1386/TJTM_00045_1
Abstract: There has been an increase in HIV diagnoses among Chinese men who have sex with men international students (CMISs) in Australia. However, there is not a lot of understanding about the sexual health information of this cohort of transient students. There are often assumptions of low sexual health literacy and other vulnerabilities made about this cohort, but the actual cultural and systemic barriers are not well understood. In particular, there is a lack of understanding about their sexual health information behaviours. Data were collected through semi-structured in-depth interviews among ten CMISs in Australia, recruited from social dating apps and snowballing methods. Within this s le, there was a ersity in CMISs’ prior sexual health knowledge, sources of sexual health information and engagement with the Australian LGBTIQA+ community. A key concern amongst those interviewed was a lack of in-depth knowledge about the Australian health system. This article challenges some of the assumptions about CMISs’ sexual health information behaviours and calls for a more nuanced approach when engaging with them. In order to provide relevant and timely sexual health information to CMISs, these results point to four areas for attention and improvement. These are use of peer mentoring, messaging disseminated through Chinese social media, activating a more inclusive LGBTIQA+ community and increasing awareness about the Australian health system.
Publisher: Informa UK Limited
Date: 04-2013
Publisher: JMIR Publications Inc.
Date: 09-02-2016
DOI: 10.2196/MHEALTH.4423
Publisher: JMIR Publications Inc.
Date: 30-11-2022
Abstract: he internet has become a commonly used information source for people seeking to understand their health care options. However, inconsistent representation about what stem cell treatments are available and from whom, coupled with the lack of transparency about what has been shown to work or is even safe, can distract and mislead users. Given these challenges, there is a need to develop effective evidence-based tools for delivering information about health care options involving stem cells. need to redesign an existing website in Australia was identified to provide trustworthy information about stem cell research and to counter misinformation. Using a participatory design approach to generate an understanding of what information users need for stem cell treatments, the Stem Cells Australia website serves as a case study for the development and evaluation of websites delivering complex messages about science and health. his study comprised 3 steps. First, a focus group and several one-on-one interviews with a purposive s le of users (n=12) were conducted to identify their needs and requirements. Second, we designed a new version of the website based on findings from the focus group and interviews. Finally, for evaluating the participatory design process, we collected 180 days of Google Analytics data for both the original and redesigned versions (90 days for each) and compared their differences using 2-s le i z /i tests. he feedback from participants was grouped into 3 themes—needed and unwanted information, how and where to obtain information, and their information preferences. These were translated into requirements for rebuilding the website. The redesigned version reached users in other continents, despite the daily numbers of users (−61.2% i P /i & .001) and sessions (−61.7% i P /i & .001) decreasing. The redesigned version also showed substantial decrease in daily bounce rate (−97.2% i P /i & .001), significant increase in the daily average of page reads per session (+110.8% i P /i & .001), and long daily average for session duration (+22.9% i P /i =.045). Navigation flow analysis showed more traffic toward web pages related to health conditions in the redesigned version. ebsites about stem cell research need to provide content for vulnerable global audiences. Participatory design that addresses knowledge gaps and information needs can produce better performance and engagement, which can be evaluated using Google Analytics, a common web analytics tool used by many websites. Learnings for improving the metrics regarding website identity, research updates, and clinical trials are concluded, which can inform the future design of websites seeking to engage users and provide reliable and accessible science and health information including but not limited to stem cell research and therapies.
Publisher: JMIR Publications Inc.
Date: 20-07-2023
DOI: 10.2196/44733
Abstract: The internet has become a commonly used information source for people seeking to understand their health care options. However, inconsistent representation about what stem cell treatments are available and from whom, coupled with the lack of transparency about what has been shown to work or is even safe, can distract and mislead users. Given these challenges, there is a need to develop effective evidence-based tools for delivering information about health care options involving stem cells. A need to redesign an existing website in Australia was identified to provide trustworthy information about stem cell research and to counter misinformation. Using a participatory design approach to generate an understanding of what information users need for stem cell treatments, the Stem Cells Australia website serves as a case study for the development and evaluation of websites delivering complex messages about science and health. This study comprised 3 steps. First, a focus group and several one-on-one interviews with a purposive s le of users (n=12) were conducted to identify their needs and requirements. Second, we designed a new version of the website based on findings from the focus group and interviews. Finally, for evaluating the participatory design process, we collected 180 days of Google Analytics data for both the original and redesigned versions (90 days for each) and compared their differences using 2-s le z tests. The feedback from participants was grouped into 3 themes—needed and unwanted information, how and where to obtain information, and their information preferences. These were translated into requirements for rebuilding the website. The redesigned version reached users in other continents, despite the daily numbers of users (−61.2% P .001) and sessions (−61.7% P .001) decreasing. The redesigned version also showed substantial decrease in daily bounce rate (−97.2% P .001), significant increase in the daily average of page reads per session (+110.8% P .001), and long daily average for session duration (+22.9% P=.045). Navigation flow analysis showed more traffic toward web pages related to health conditions in the redesigned version. Websites about stem cell research need to provide content for vulnerable global audiences. Participatory design that addresses knowledge gaps and information needs can produce better performance and engagement, which can be evaluated using Google Analytics, a common web analytics tool used by many websites. Learnings for improving the metrics regarding website identity, research updates, and clinical trials are concluded, which can inform the future design of websites seeking to engage users and provide reliable and accessible science and health information including but not limited to stem cell research and therapies.
Publisher: JMIR Publications Inc.
Date: 30-10-2018
DOI: 10.2196/12094
Publisher: STAR Scholars Network
Date: 04-2017
Abstract: The authors in this conceptual paper draw on the literature on information seeking behavior, social media use, and international student experiences to propose Digital Journeys as a framework which helps us understand the online behavior of international students. Here we theorize that the Digital Journey is the transition that in iduals make online from relying on one digital bundle of information sources to a new bundle. This “new” digital bundle possibly can base in the new host country or internationally. We furthermore suggest that Digital Journeys is not only an under investigated phenomenon but a thoroughly necessary space to examine in order to improve the ways in which we present information to international students.
Publisher: Informa UK Limited
Date: 31-10-2023
Publisher: Elsevier BV
Date: 07-2013
DOI: 10.1016/J.JADOHEALTH.2013.02.007
Abstract: This article reports findings from an evaluation of reach and engagement of The FaceSpace Project, a novel sexual health promotion project delivered through social networking sites that targeted young people aged 16-29 years. Multiple methods were used to evaluate project reach and engagement. The evaluation focussed on quantitative data (online usage statistics, online surveys), complemented by available qualitative data (project team meeting notes). The project reached 900 fans who were mostly between 18 and 34 years of age. The most successful ways of increasing audience reach were via Facebook advertisements and tagging photos of young people attending a music festival on the project Facebook page. Peaks in Facebook page interactions (comments and "likes") coincided with recruitment peaks and when videos were posted. However, video views varied greatly between postings. Feedback from the project team for increasing engagement in future social networking site interventions included having one centralized Facebook page and using episodic videos. This evaluation is among the first to assess the use of social networking sites for sexual health promotion and provides information to inform the implementation and evaluation of future projects using new media. Social networking sites offer great potential to reach and engage young people for sexual health promotion. However, further work is required to improve implementation and promote audience reach and engagement as well as to determine effectiveness of social networking sites in changing knowledge, attitudes, and behaviors.
Publisher: JMIR Publications Inc.
Date: 05-04-2022
Abstract: ransient migrants such as international students have received limited support from host country governments throughout the COVID-19 pandemic. An increase in misinformation, resulting in poor health outcomes for in iduals, may impact an already vulnerable group. xisting research examines the spread of misinformation. Similarly, there is extensive literature on the health information behavior of international students. However, there is a gap in the literature focusing on international students’ interaction with health misinformation. This exploratory research aims to address this gap by examining international students’ interaction with health misinformation during the COVID-19 pandemic. total of 11 participants took part in semistructured interviews and a health misinformation-identification exercise via Zoom. The data collected were subjected to qualitative thematic analysis. Multiple rounds of coding, checked by other coders, revealed 2 themes and 6 subthemes. he 2 main themes that emerged were (1) approaches to dealing with health misinformation and (2) how international students navigate across multiple digital ecologies. Results show that international students who draw on multiple digital ecologies for information reliably identify misinformation, suggesting that the use of multiple digital ecologies may have a protective effect against health misinformation. indings show that international students encounter health misinformation across multiple digital ecologies, and they also compare information across multiple ecologies. This comparison may support them in identifying health misinformation. Thus, the findings of this study combat narratives of international students’ susceptibility to misinformation.
Publisher: JMIR Publications Inc.
Date: 22-09-2023
DOI: 10.2196/45695
Publisher: Informa UK Limited
Date: 08-06-2020
Publisher: Routledge
Date: 06-04-2023
Publisher: JMIR Publications Inc.
Date: 19-02-2021
DOI: 10.2196/19004
Abstract: During the COVID-19 pandemic, people have been encouraged to maintain social distance. Technology helps people schedule meetings as remote videoconferencing sessions rather than face-to-face interactions. Psychologists are in high demand because of an increase in stress as a result of COVID-19, and videoconferencing provides an opportunity for mental health clinicians to treat current and new referrals. However, shifting treatment from face-to-face to videoconferencing is not simple: both psychologists and clients miss in-person information cues, including body language. This review proposes a new theoretical framework to guide the design of future studies examining the impact of a computer as a mediator of psychologist-client relationships and the influence of videoconferencing on the relationship process. We conducted a literature review including studies focused on communication and key concepts of the therapeutic relationship and therapeutic alliance. Studies have reported that clients are generally satisfied with videoconference therapy in terms of the relationship with their therapists and the establishment of the therapeutic alliance. Conversely, studies indicate that psychologists continue to highlight difficulties in establishing the same quality of therapeutic relationship and therapeutic alliance. The contrasting experiences might underlie the differences in the type of emotional and cognitive work required by both actors in any therapy session furthermore, the computer seems to take part in their interaction not only as a vehicle to transmit messages but also as an active part of the communication. A new model of interaction and relationship is proposed, taking into account the presence of the computer, along with further hypotheses. It is important to consider the computer as having an active role in the client-psychologist relationship thus, it is a third party to the communication that either assists or interferes with the interaction between psychologists and clients.
Publisher: SAGE Publications
Date: 18-04-2022
DOI: 10.1177/10283153221095163
Abstract: The overwhelming importance of the digitalization of international education stems from the migration of student activities from the physical to the digital c us, which has been taking place over the past three decades. Many new and exciting learning opportunities have become possible for staff and students in higher education institutions. However, as a result of the COVID-19 pandemic in 2020, online delivery became the sole mode of education in many education institutions across the world. This has hastened the development of dynamic digital c uses and it is now very common to see digital experiences complementing face-to-face engagements between students, teachers, researchers and administrators. This special issue explores the impact of the emergence of digital c uses on international education and those seeking to harness relevant tools to improve the quality and impact of their work in this field. Contributing authors describe a range of ways in which international education is evolving and developing due to mass digitalization. This curated collection provides an overview of current practices driving the sector forward in the digital space and sets an agenda for future research in the digitalization of international education.
Publisher: JMIR Publications Inc.
Date: 02-09-2018
Abstract: ealth consumers are often targeted for their involvement in health research including randomized controlled trials, focus groups, interviews, and surveys. However, as reported by many studies, recruitment and engagement of consumers in academic research remains challenging. In addition, there is scarce literature describing what consumers look for and want to achieve by participating in research. nderstanding and responding to the needs of consumers is crucial to the success of health research projects. In this study, we aim to understand consumers’ needs and investigate the opportunities for addressing these needs with Web-based technologies, particularly in the use of Web-based research registers and social networking sites (SNSs). e undertook a qualitative approach, interviewing both consumer and medical researchers in this study. With the help from an Australian-based organization supporting people with musculoskeletal conditions, we successfully interviewed 23 consumers and 10 researchers. All interviews were transcribed and analyzed with thematic analysis methodology. Data collection was stopped after the data themes reached saturation. e found that consumers perceive research as a learning opportunity and, therefore, expect high research transparency and regular updates. They also consider the sources of the information about research projects, the trust between consumers and researchers, and the mobility of consumers before participating in any research. Researchers need to be aware of such needs when designing a c aign for recruitment for their studies. On the other hand, researchers have attempted to establish a rapport with consumer participants, design research for consumers’ needs, and use technologies to reach out to consumers. A systematic approach to integrating a variety of technologies is needed. n the basis of the feedback from both consumers and researchers, we propose 3 future directions to use Web-based technologies for addressing consumers’ needs and engaging with consumers in health research: (1) researchers can make use of consumer registers and Web-based research portals, (2) SNSs and new media should be frequently used as an aid, and (3) new technologies should be adopted to remotely collect data and reduce administrative work for obtaining consumers’ consent.
Publisher: IGI Global
Date: 2012
DOI: 10.4018/978-1-4666-0197-0.CH017
Abstract: In organizations, employee behaviour has a considerable impact on information security. The organizational culture (OC) that shapes acceptable employee behaviours is therefore significant. A large body of literature exists that calls for the cultivation of security culture to positively influence information security related behaviour of employees. However, there is little research examining OC that enables the implementation of information security. The authors address the unsubstantiated claim that there is an important relationship between OC and the ability to successfully implement information security. Findings suggest that security practices can be successfully implemented within eight organizational culture characteristics. Investigation of these organizational culture characteristics from a security perspective is an important step toward future empirical research aimed at understanding the relationship between OC and the implementation of systematic improvement of security practices. The research and practical implications of these findings are discussed, and future research areas are explored.
Publisher: JMIR Publications Inc.
Date: 31-03-2020
Abstract: uring the COVID-19 pandemic, people have been encouraged to maintain social distance. Technology helps people schedule meetings as remote videoconferencing sessions rather than face-to-face interactions. Psychologists are in high demand because of an increase in stress as a result of COVID-19, and videoconferencing provides an opportunity for mental health clinicians to treat current and new referrals. However, shifting treatment from face-to-face to videoconferencing is not simple: both psychologists and clients miss in-person information cues, including body language. his review proposes a new theoretical framework to guide the design of future studies examining the impact of a computer as a mediator of psychologist-client relationships and the influence of videoconferencing on the relationship process. e conducted a literature review including studies focused on communication and key concepts of the therapeutic relationship and therapeutic alliance. tudies have reported that clients are generally satisfied with videoconference therapy in terms of the relationship with their therapists and the establishment of the therapeutic alliance. Conversely, studies indicate that psychologists continue to highlight difficulties in establishing the same quality of therapeutic relationship and therapeutic alliance. The contrasting experiences might underlie the differences in the type of emotional and cognitive work required by both actors in any therapy session furthermore, the computer seems to take part in their interaction not only as a vehicle to transmit messages but also as an active part of the communication. A new model of interaction and relationship is proposed, taking into account the presence of the computer, along with further hypotheses. t is important to consider the computer as having an active role in the client-psychologist relationship thus, it is a third party to the communication that either assists or interferes with the interaction between psychologists and clients.
Publisher: JMIR Publications Inc.
Date: 28-02-2012
DOI: 10.2196/JMIR.1875
Publisher: Informa UK Limited
Date: 03-2010
Publisher: JMIR Publications Inc.
Date: 27-11-2019
DOI: 10.2196/14545
Abstract: Health care practitioners (HPs), in particular general practitioners (GPs), are increasingly adopting Web-based social media platforms for continuing professional development (CPD). As GPs are restricted by time, distance, and demanding workloads, a health virtual community of practice (HVCoP) is an ideal solution to replace face-to-face CPD with Web-based CPD. However, barriers such as time and work schedules may limit participation in an HVCoP. Furthermore, it is difficult to gauge whether GPs engage actively or passively in HVCoP knowledge-acquisition for Web-based CPD, as GPs’ competencies are usually measured with pre- and posttests. This study investigated a method for measuring the engagement features needed for an HVCoP (the Community Fracture Capture [CFC] Learning Hub) for learning and knowledge sharing among GPs for their CPD activity. A prototype CFC Learning Hub was developed using an Igloo Web-based social media software platform and involved a convenience s le of GPs interested in bone health topics. This Hub, a secure Web-based community site, included 2 key components: an online discussion forum and a knowledge repository (the Knowledge Hub). The discussion forum contained anonymized case studies (contributed by GP participants) and topical discussions (topics that were not case studies). Using 2 complementary tools (Google Analytics and Igloo Statistical Tool), we characterized in idual participating GPs’ engagement with the Hub. We measured the GP participants’ behavior by quantifying the number of online sessions of the participants, activities undertaken within these online sessions, written posts made per learning topic, and their time spent per topic. We calculated time spent in both active and passive engagement for each topic. Seven GPs participated in the CFC Learning Hub HVCoP from September to November 2017. The complementary tools successfully captured the GP participants’ engagement in the Hub. GPs were more active in topics in the discussion forum that had direct clinical application as opposed to didactic, evidence-based discussion topics (ie, topical discussions). From our knowledge hub, About Osteoporosis and Prevention were the most engaging topics, whereas shared decision making was the least active topic. We showcased a novel complementary analysis method that allowed us to quantify the CFC Learning Hub’s usage data into (1) sessions, (2) activities, (3) active or passive time spent, and (4) posts made to evaluate the potential engagement features needed for an HVCoP focused on GP participants’ CPD process. Our design and evaluation methods for ongoing use and engagement in this Hub may be useful to evaluate future learning and knowledge-sharing projects for GPs and may allow for extension to other HPs’ environments. However, owing to the limited number of GP participants in this study, we suggest that further research with a larger cohort should be performed to validate and extend these findings.
Publisher: Routledge
Date: 29-10-2020
Publisher: Springer Science and Business Media LLC
Date: 21-07-2011
Publisher: JMIR Publications Inc.
Date: 16-03-2023
DOI: 10.2196/40542
Abstract: The COVID-19 pandemic caused a surge in the use of telehealth platforms. Psychologists have shifted from face-to-face sessions to videoconference sessions. Therefore, essential information that is easily obtainable via in-person sessions may be missing. Consequently, therapeutic work could be compromised. This study aimed to explore the videoconference psychotherapy (VCP) experiences of psychologists around the world. Furthermore, we aimed to identify technological features that may enhance psychologists’ therapeutic work through augmented VCP. In total, 17 psychologists across the world (n=7, 41% from Australia n=1, 6% from England n=5, 29% from Italy n=1, 6% from Mexico n=1, 6% from Spain and n=2, 12% from the United States) were interviewed. We used thematic analysis to examine the data collected from a s le of 17 psychologists. We applied the Chaos Theory to interpret the system dynamics and collected details about the challenges posed by VCP. For collecting further information about the technology and processes involved, we relied on the Input-Process-Output (IPO) model. The analysis resulted in the generation of 9 themes (input themes: psychologists’ attitude, trust-reinforcing features, reducing cognitive load, enhancing emotional communication, and engaging features between psychologists and patients process themes: building and reinforcing trust, decreasing cognitive load, enhancing emotional communication, and increasing psychologist-patient engagement) and 19 subthemes. Psychologists found new strategies to deal with VCP limitations but also reported the need for more technical control to facilitate therapeutic processes. The suggested technologies (eye contact functionality, emergency call functionality, screen control functionality, interactive interface with other apps and software, and zooming in and out functionality) could enhance the presence and dynamic nature of the therapeutic relationship. Psychologists expressed a desire for enhanced control of VCP sessions. Psychologists reported a decreased sense of control within the therapeutic relationship owing to the influence of the VCP system. Great control of the VCP system could better approximate the critical elements of in-person psychotherapy (eg, observation of body language). To facilitate improved control, psychologists would like technology to implement features such as improved eye contact, better screen control, emergency call functionality, ability to zoom in and out, and an interactive interface to communicate with other apps. These results contribute to the general perception of the computer as an actual part of the VCP process. Thus, the computer plays a key role in the communication, rather than remaining as a technical medium. By adopting the IPO model in the VCP environment (VCP-IPO model), the relationship experience may help psychologists have more control in their VCP sessions.
Publisher: Informa UK Limited
Date: 14-08-2022
Publisher: JMIR Publications Inc.
Date: 06-06-2016
DOI: 10.2196/JMIR.5661
Publisher: JMIR Publications Inc.
Date: 13-05-2021
Abstract: he adoption of electronic health records (EHRs) and electronic medical records (EMRs) has been slow in the mental health context, partly because of concerns regarding the collection of sensitive information, the standardization of mental health data, and the risk of negatively affecting therapeutic relationships. However, EHRs and EMRs are increasingly viewed as critical to improving information practices such as the documentation, use, and sharing of information and, more broadly, the quality of care provided. his paper aims to undertake a scoping review to explore the impact of EHRs on information practices in mental health contexts and also explore how sensitive information, data standardization, and therapeutic relationships are managed when using EHRs in mental health contexts. e considered a scoping review to be the most appropriate method for this review because of the relatively recent uptake of EHRs in mental health contexts. A comprehensive search of electronic databases was conducted with no date restrictions for articles that described the use of EHRs, EMRs, or associated systems in the mental health context. One of the authors reviewed all full texts, with 2 other authors each screening half of the full-text articles. The fourth author mediated the disagreements. Data regarding study characteristics were charted. A narrative and thematic synthesis approach was taken to analyze the included studies’ results and address the research questions. he final review included 40 articles. The included studies were highly heterogeneous with a variety of study designs, objectives, and settings. Several themes and subthemes were identified that explored the impact of EHRs on information practices in the mental health context. EHRs improved the amount of information documented compared with paper. However, mental health–related information was regularly missing from EHRs, especially sensitive information. EHRs introduced more standardized and formalized documentation practices that raised issues because of the focus on narrative information in the mental health context. EHRs were found to disrupt information workflows in the mental health context, especially when they did not include appropriate templates or care plans. Usability issues also contributed to workflow concerns. Managing the documentation of sensitive information in EHRs was problematic clinicians sometimes watered down sensitive information or chose to keep it in separate records. Concerningly, the included studies rarely involved service user perspectives. Furthermore, many studies provided limited information on the functionality or technical specifications of the EHR being used. e identified several areas in which work is needed to ensure that EHRs benefit clinicians and service users in the mental health context. As EHRs are increasingly considered critical for modern health systems, health care decision-makers should consider how EHRs can better reflect the complexity and sensitivity of information practices and workflows in the mental health context.
Publisher: EJournal Publishing
Date: 2013
Publisher: JMIR Publications Inc.
Date: 25-06-2022
Abstract: he COVID-19 pandemic caused a surge in the use of telehealth platforms. Psychologists have shifted from face-to-face sessions to videoconference sessions. Therefore, essential information that is easily obtainable via in-person sessions may be missing. Consequently, therapeutic work could be compromised. his study aimed to explore the videoconference psychotherapy (VCP) experiences of psychologists around the world. Furthermore, we aimed to identify technological features that may enhance psychologists’ therapeutic work through augmented VCP. n total, 17 psychologists across the world (n=7, 41% from Australia n=1, 6% from England n=5, 29% from Italy n=1, 6% from Mexico n=1, 6% from Spain and n=2, 12% from the United States) were interviewed. We used thematic analysis to examine the data collected from a s le of 17 psychologists. We applied the Chaos Theory to interpret the system dynamics and collected details about the challenges posed by VCP. For collecting further information about the technology and processes involved, we relied on the Input-Process-Output (IPO) model. he analysis resulted in the generation of 9 themes (input themes: psychologists’ attitude, trust-reinforcing features, reducing cognitive load, enhancing emotional communication, and engaging features between psychologists and patients process themes: building and reinforcing trust, decreasing cognitive load, enhancing emotional communication, and increasing psychologist-patient engagement) and 19 subthemes. Psychologists found new strategies to deal with VCP limitations but also reported the need for more technical control to facilitate therapeutic processes. The suggested technologies (eye contact functionality, emergency call functionality, screen control functionality, interactive interface with other apps and software, and zooming in and out functionality) could enhance the presence and dynamic nature of the therapeutic relationship. sychologists expressed a desire for enhanced control of VCP sessions. Psychologists reported a decreased sense of control within the therapeutic relationship owing to the influence of the VCP system. Great control of the VCP system could better approximate the critical elements of in-person psychotherapy (eg, observation of body language). To facilitate improved control, psychologists would like technology to implement features such as improved eye contact, better screen control, emergency call functionality, ability to zoom in and out, and an interactive interface to communicate with other apps. These results contribute to the general perception of the computer as an actual part of the VCP process. Thus, the computer plays a key role in the communication, rather than remaining as a technical medium. By adopting the IPO model in the VCP environment (VCP-IPO model), the relationship experience may help psychologists have more control in their VCP sessions.
Publisher: JMIR Publications Inc.
Date: 12-01-2023
Abstract: exually transmitted infection (STI) rates continue to rise in Australia and timely access to testing and treatment is crucial to reduce transmission. Web-based services have been viewed as a way to improve access to STI/HIV testing and have proliferated in recent years. However, the regulation of these services in Australia is minimal, leading to concerns about their quality. The purpose of this review is to systematically identify and assess web-based HIV/STI testing services available in Australia. o systematically identify and assess web-based HIV/STI testing services available in Australia. Google search of Australian web-based services conducted in March 2022 and repeated in September 2022 using Boolean operators including test service terms (e.g. online/home), STI terms (e.g. chlamydia/gonorrhoea) and test-type terms (e.g. self-test). The first 10 pages were assessed, and services categorized as self-testing (test at home), self-s ling (s le at home return to laboratory) or self-navigated pathology (specimens collected at pathology centre). Service reliability was assessed against the Health on the Net Foundation Code of Conduct, and quality assessed using a score card developed based on Australian guidelines. eventeen services were identified (8 self-testing, 2 self-s ling,7 self-navigated pathology). Only 4 services offered recommended testing for all four infections (chlamydia, gonorrhoea, syphilis, HIV) including genital, anorectal and oropharyngeal sites, and 5 offered tests not recommended by guidelines. 9 services (1 self-navigated pathology, 8 self-test) had no minimum age requirements for access. Reliability scores (scale 0-8) were similar between all services (range 4.75-6.0). Quality scores (scale 0-58) were similar between self-navigated pathology and self-s ling services (average 44.89 and 44.75 respectively) but lower for self-testing services (22.66). Cost for services varied between self-navigated pathology ($0-595), self-s le ($0) and self-testing ($0-135). here was considerable variability in quality and reliability of services identified. It is imperative that Australia develops national standards to ensure the standard-of-care offered by web-based STI/HIV testing services is appropriate to protect Australian users from the impact of poorly performing and/or inappropriate tests.
Location: No location found
Start Date: 05-2021
End Date: 11-2024
Amount: $410,000.00
Funder: Australian Research Council
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