ORCID Profile
0000-0001-8906-6986
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Publisher: Emerald
Date: 03-2015
DOI: 10.1108/JOPP-15-04-2015-B001
Abstract: Adversarial contracting methods are used for most public infrastructure procurement and timely delivery on budget remains a problem. In the past 20 years, OECD countries have adopted a number of alternative procurement methods that are based on collaborative principles including public private partnerships, long-term outsourcing arrangements and relationship/alliance contracts. We review the theoretical principles that operate for both adversarial and collaborative contracting methods. We identify the characteristics of non-adversarial contracting methods such as the output specification, qualitative selection criteria, the alignment of incentives, discrete allocation of residual control rights, life cycle costing, and risk-weighted value for money measurement that are delivering better procurement outcomes for government.
Publisher: Emerald
Date: 04-1998
DOI: 10.1108/EB021091
Abstract: Over the past 10 years, client briefing or facility programming of building projects, has received a great deal of attention from researchers and practitioners. Despite these efforts, tangible improvements to client briefing remain elusive. More testing and evaluation still needs to be carried out before we can judge whether or not any progress has been made. The primary aim of this paper is to present the present authors' experience of testing three potential client briefing techniques in a study conducted within the design studio of a university school of architecture and building. The authors also place the client briefing problem into context by first analysing types of problem, the client briefing problem itself, potential problem‐solving techniques and the three techniques selected for this trial. The current paper presents the results of a survey of student architect opinions about the processes and techniques that were trialed. It was found that more empirical research is needed with these and other techniques in the client briefing environment because no single technique is likely to provide the best solution in every situation. However, whichever technique is adopted, it seems advisable to identify the client's strategic objectives clearly so that the design team can begin its work on a firm foundation. Resistance within the design studio culture towards potential application of analytical techniques is also discussed.
Publisher: Informa UK Limited
Date: 2004
Publisher: Emerald
Date: 09-1999
DOI: 10.1108/02630809910291343
Abstract: The lack of attention to quality control by house builders in the Australian State of Victoria has been a contentious issue for more than two decades. In an attempt to improve the quality of housing, various mechanisms have been adopted and discarded by industry‐based organisations and government legislation. While builders are encouraged to improve construction quality, little is known and published about the quality of housing produced by owner builders. This paper presents findings from an ongoing research project that compares the defects in houses built by owner builders with those of registered builders. The initial findings suggest that there is no significant difference between the quality of housing procured by owner builders and registered builders. The functional elements within a house where defects are likely to occur are identified and discussed. The paper concludes by suggesting that the use of a registered builder’s management expertise does not necessarily guarantee a better quality product.
Publisher: Emerald
Date: 02-2005
DOI: 10.1108/02686900510574593
Abstract: This paper aims to take a forensic approach to identify the causal mechanisms of rework in a structural steel supply chain. Rework is an area that has received limited attention, yet it is a major contributor to time and cost overruns in projects. Design/methodology/approach – The research uses an interpretative case study approach to gain an understanding about how and why rework occurred. To determine the causal variables of rework the traditional scientific concept of causality founded on the mono‐causal model in the physical and biological sciences was subject to subtle changes, and adapted to a social context as construction projects are essentially complex social systems. In this instance causality was not considered to be linear, proportional or incremental, but multi‐dimensional whereby each factor is interrelated and multi‐causal in nature. Findings – The findings reveal that the cause of rework in this case was poor information flow and the absence of a quality focus. This was exacerbated by the sequential procurement process and fixed power structure of the contract, and as a consequence poor decision‐making, communication, integration and co‐ordination were experienced. Practical implications – The research has highlighted the need to re‐design the structure of supply chains in construction projects, especially if information and communication technologies are to be effectively used. A conceptual model was developed from the case study findings to illustrate the interconnectedness of factors affecting rework. This model can be used by organisations for reducing the incidence of rework. Originality/value – The research has identified key variables that can contribute to the incidence of rework in projects. A pragmatic model for reducing the incidence of rework is proposed. The model that is propagated will be of use to practitioners and researchers working within project environments.
Publisher: Emerald
Date: 02-2004
Publisher: Informa UK Limited
Date: 2005
Publisher: Informa UK Limited
Date: 06-2000
Publisher: Emerald
Date: 03-10-2016
Abstract: Conventional “wisdom” in construction has placed emphasis on error prevention and is often aligned with the concept of “Zero Vision” improvements to safety and quality have been minimal. An alternative approach is needed to ensure significant improvements in safety and quality thus, this paper aims to introduce the concept of error management. The paper reviews the extant literature and draws upon the phenomenological research and observations experienced by the authors. It is promulgated that if quality and safety performance within projects is to improve, then construction organisations and their management need to openly acknowledge their presence so that “learning from errors” can form an integral part of an organisation’s fabric. This will require the institutionalisation of error reporting and an organisational (shared) responsibility for their occurrence. The concept of error management has not been addressed previously in the construction literature. The authors introduce the concept and provide implications for management. The observations and experiences presented in this paper provide an initial starting point for future research to explore “how” construction organisations and projects can avoid the negative error consequences and learn to prevent them in the future.
Publisher: American Society of Civil Engineers (ASCE)
Date: 07-2016
Publisher: Emerald
Date: 23-05-2008
DOI: 10.1108/02632770810877949
Abstract: The purpose of this paper is to focus on the intense research activity with regard to the project inception stage. The need to establish the project parameters and performance requirements is crucial to the success of any construction project. Many organizations have been developing approaches to assist everyone involved in this process. This study aims to provide some data on one approach used by the authors during these early stages. One approach to these early stages of the project is the use of a workshop‐based technique termed “strategic needs analysis”. Strategic needs analysis assists in these critical inception stages in the development of a project. Six action research studies based on these workshops were organized and analyzed by the authors. This has resulted in the development of a series of decision‐making attributes that capture the key characteristics relevant to the project inception stages. This paper analyzes and identifies on a two‐dimensional scale the best‐ and worst‐performing of the identified attributes classified by the stakeholders in each study. The conclusions to this research suggest that working during these early inception stages with briefing workshops is both challenging and difficult. The findings provide a springboard for pointing out how an ambitious approach like this will always lead to practical implementation problems. It also provides data to indicate where one can begin to try to overcome these deficiencies. Data analysis and experience on this key stage of a project are now available to inform future researchers and practitioners in this complex but important area of activity.
Publisher: Elsevier BV
Date: 04-2019
Publisher: Elsevier BV
Date: 07-2000
Publisher: Common Ground Research Networks
Date: 2012
Publisher: Elsevier BV
Date: 06-2017
Publisher: University of Technology, Sydney (UTS)
Date: 17-11-2002
Abstract: Small and medium sized companies (SMEs) operating in the construction industry in regionalareas of Australia often struggle to compete against city-based companies for constructionwork. This paper identifies the barriers that confront SMEs in areas outsidemajor cities, specifically in regional areas of Victoria (Australia) where local firms oftencompete unsuccessfully against large Melbourne-based organisations. The authors alsolook at the possibility of using e-commerce solutions to give regional SMEs greater competitivenessas well as considering possible policy initiatives that may assist these companiesto be more successful in tendering against city-based competition.
Publisher: Informa UK Limited
Date: 04-10-2018
Publisher: Emerald
Date: 10-1999
DOI: 10.1108/02656719910249829
Abstract: Australian construction organisations have generally refrained from implementing quality management principles. As a result, little is known about the costs of poor quality and the impact it has on an organisation’s performance and competitiveness. With respect to rework, it is suggested that most organisations have learnt to accept it as part of their operations, inasmuch as they have not realised its true extent or its influence on their own and a project’s performance. This paper uses a case study approach to develop a series of benchmark metrics for the causes and costs of rework, which were derived from two construction projects that were procured by the same contractor using different procurement methods. From the findings a conceptual model for benchmarking and reducing rework throughout the quality‐chain is presented and discussed.
Publisher: Elsevier BV
Date: 2014
Publisher: Elsevier BV
Date: 05-2018
DOI: 10.1016/J.APERGO.2018.01.007
Abstract: Error management theory is drawn upon to examine how a project-based organization, which took the form of a program alliance, was able to change its established error prevention mindset to one that enacted a learning mindfulness that provided an avenue to curtail its action errors. The program alliance was required to unlearn its existing routines and beliefs to accommodate the practices required to embrace error management. As a result of establishing an error management culture the program alliance was able to create a collective mindfulness that nurtured learning and supported innovation. The findings provide a much-needed context to demonstrate the relevance of error management theory to effectively address rework and safety problems in construction projects. The robust theoretical underpinning that is grounded in practice and presented in this paper provides a mechanism to engender learning from errors, which can be utilized by construction organizations to improve the productivity and performance of their projects.
Publisher: American Society of Civil Engineers (ASCE)
Date: 06-2016
Publisher: Informa UK Limited
Date: 02-10-2018
Publisher: Emerald
Date: 12-2002
DOI: 10.1108/02630800210456832
Abstract: The decision to build initiates the development process. After taking account of all the factors it represents a decision to embark on a built solution to satisfy the organisation’s strategic objectives. It is a decision that senior managers and members of the design team should be aware of, reflect on and consider why the decision to build was made in the first place. By understanding the history of the strategic decision the design team may be better able to respond to client requirements and opportunities by providing the most appropriate building. In practice, most participants in the design process are often orced from the decision within the client organisation and may lack the necessary background information that informed, guided or forced the choice of a building solution. There is a dearth of well‐documented material and literature on this key decision in the development process. The literature is sparse and that which does exist often ignores or only includes as a secondary issue the decision to build. The attitude is often one where the decision is generally accepted as a given, not to be revisited or amended by later players. Presents some key findings from the research into the project inception and the decision to build process, with particular emphasis on the environmental factors that influence the process and the product.
Publisher: Informa UK Limited
Date: 27-05-2019
Publisher: Informa UK Limited
Date: 07-2013
Publisher: Informa UK Limited
Date: 2005
Publisher: Elsevier BV
Date: 2013
Publisher: American Society of Civil Engineers
Date: 11-07-2017
Publisher: American Society of Civil Engineers (ASCE)
Date: 12-2009
Publisher: Emerald
Date: 07-2014
Abstract: – The purpose of this research is to determine the perceptions of a public sector agency’s representatives who are involved in the selection of procurement methods about the benefits and barriers of implementing early contractor involvement (ECI). There have been widespread calls for the public sector to use of non-traditional delivery methods so as to obtain better “value for money”. ECI is one form of delivery approach that has begun to attract the attention of many Australian State Governments, as it allows a contractor to proactively participate in design development, risk management and the construction programming processes. Design and construction processes can also be integrated which, therefore, overcome the impediments and barriers that have conventionally existed between designers and contractor. Within Western Australia, the use of ECI has been limited and therefore perceptions about its potential application are obtained. – Using questionnaire surveys and follow-up semi-structured interviews, the research sought to determine the perceptions of a public sector agency’s representatives who are involved in the selection of procurement methods about the benefits and barriers of implementing ECI. – It is revealed that a significant proportion of contractors did not have the capability and experience to be involved within an ECI approach. Their preference was the use of a traditional lump-sum method. Where there was limited scope for using competitive tendering, particularly on large complex projects, then ECI could be a preferred option for future projects. – To date, there has been limited empirical research that examined the public sectors views on the use of ECI despite the calls for the greater use of integrated procurement methods of this nature. The research indicates that there is a need to develop strategies to better educate public sector clients, designers and contractors about how ECI can contribute to the development of innovative solutions and better value for money.
Publisher: Elsevier BV
Date: 08-2015
Publisher: American Society of Civil Engineers (ASCE)
Date: 03-2004
Publisher: Emerald
Date: 12-2001
Abstract: Provides an overview on the development of information production in construction. It is suggested that there is a need for the professional organisations to re‐think the way they produce project information so that the opacity in current project information is replaced by transparency so that all the stakeholders in the procurement process can move from their adversarial/bargaining positions to one that encourages a team problem‐solving approach.
Publisher: Wiley
Date: 16-12-2012
Publisher: Emerald
Date: 06-2005
DOI: 10.1108/02632770510600272
Abstract: The purpose of this article is to create a strategically positioned client performance brief with a clear and workable statement of the project requirements specified by a representative group of stakeholders. The application describes the relocation of a library with community facilities with a local council. This action research study of the project inception stages used the process of strategic needs analysis (SNA). This approach uses a workshop setting involving stakeholders in identifying a range of strategic options for the project problem. The development of a range of realistic options was aided by the use of a problem‐ structuring computer program, Situation Structuring . In idual workshop participants then expressed their preferences for the final options using a second software package ( Strategizer) and after a short period for analysis the results were presented to a second workshop for discussion. The performance brief was then prepared to reflect stakeholders' and the workshop's preferences. The process involved is described with the development and selection of organizational strategic options with the council stakeholders. The creation and identification of user performance indicators to guide the design development process is illustrated and a s le from the final performance brief is provided. The project is nearing completion and the local Council considers the process has been a success. The process described has been developed over six studies in varying client environments in Australia. Further studies are needed in client organisations with a rolling program of capital works to test the robustness of the approach described. This work can assist the facilities manager to play an important role in the development of the initial performance‐based brief during the project inception stage that can assist clients and guide the design team. Establishing client needs during the formative stages of a project (before design commences) is becoming an increasingly important role for the facilities manager. This work presents a description of a process that provides the means for clients and facilities managers to ensure that their strategic needs are met within the defined project.
Publisher: Emerald
Date: 29-03-2013
DOI: 10.1108/02630801311304396
Abstract: The purpose of this paper is to review the four stages of approval and describe the process of building certification. It reviews a s le of the inspection and certification records of 109 houses in south‐east Queensland and analyses their progress through each of the stages. The incidence of minor faults and failures is examined, together with requests for further information. Trends in these incidents are enumerated, described and analysed with a view to improving the process. Access to a private certifier’s inspection data base was given and 109 houses were randomly selected. All the houses were built in 2010 in south‐east Queensland from the Gold Coast, Brisbane and stretching up to the Sunshine Coast. The full range of inspections was conducted to completion. The records of each house inspection at each of the stages were examined, with the detailed notes of each inspection reviewed and analysed. The inspector’s notes were often extensive and detailed and the authors condensed these down into the main causes of problems in approval for that stage. The results provide an insight into the process of building approval with documentation required to ensure its integrity and satisfactory completion. A summary of the results provides an insight into this performance. The building control and certification system is working well and the regulations, codes and trained personnel are maintaining high standards of construction and safety. Safer and better quality house construction should lead to greater consumer satisfaction and confidence in the community. This is the first time that such a study of the private certification process has been undertaken in Australia.
Publisher: Emerald
Date: 02-2000
DOI: 10.1108/EB021144
Abstract: Architectural and engineering firms (design firms) have eschewed implementing quality assurance (QA) and other subsequent aspects of quality such as continuous improvement. Their reluctance to embrace QA has been found to be a contributing factor in the production of poor quality contract documentation. Missing, conflicting and erroneous information contained within contract documentation are major sources of rework and customer dissatisfaction in construction projects. If design firms are to significantly improve the quality of the service they provide, they should implement ISO 9000 quality management and assurance standards. By implementing such standards, it is suggested that design firms will be able to contribute more effectively to the value adding process in the construction supply chain. It is argued that the service offered by design firms should be viewed as a key component of value that drives its success. Therefore, because rework is a major source of dissatisfaction in projects, a case study was used to determine how its occurrence inhibited value creation and thus the quality of service provided. From the case study findings, the need for design firms to implement ISO 9000 quality management and assurance standards so as to improve their service quality is discussed.
Publisher: Emerald
Date: 06-07-2015
Abstract: – This paper aims to make the case for the development of an adaptive reuse rating tool targeted to new building design that maximises the embedded adaptive reuse potential of these buildings later in their life, thereby adding to built environment sustainability. – This exploratory study retrospectively analyses successful adaptive reuse projects to establish and test a multi-criteria decision-making model for new design projects. This paper contains a report on the final stages of the research methodology (quantitative approach) used in the development of the adaptSTAR model that critically assesses the list of design criteria identified in the first stage of the study. Improvements to the case studies that would have further enhanced their reuse potential later in life are proposed. The results are compared to an established decision tool (adaptive reuse potential [ARP] model) to determine their level of consistency. – The findings of this research show that design criteria can be identified and weighted according to seven categories to calculate a building’s adaptive reuse star rating. Both the adaptSTAR and ARP models exhibit a strong relationship and are positively correlated. – The research demonstrates that by applying adaptSTAR to new designs, it will contribute to greater sustainability for the built environment in the long term via reducing the rate of building obsolescence.
Publisher: Emerald
Date: 05-2001
DOI: 10.1108/02630800110393941
Abstract: The pre‐design stage of construction projects has become a focal point in design management research in the last decade, as it is primarily the source of problems such as rework, change orders, and contractual claims. In particular, it is widely acknowledged that client briefing is an intractable problem which many projects encounter. Primarily this is because little attention is given to assessing the needs of the client, stakeholders and those of the design team. With this in mind, this paper presents a soft system approach known as strategic needs analysis (SNA) to assist clients, stakeholders and their design teams in determining their strategic needs for a given project. The rationale for using a SNA approach during the early stages of the project development process and in relation to the strategic environment of the client organization is presented and discussed. The SNA process is described and applied to two case study projects. It is concluded that SNA can improve the strategic decision‐making process of a project, as clients are able to identify their strategic needs and thus improve the effectiveness of the briefing process.
Publisher: Emerald
Date: 03-2000
DOI: 10.1108/02630800010322526
Abstract: Builders have a long history of a public perception of poor image and low quality products. Political and administrative demands for builder registration and tighter control of entry into the industry have been seen to be the solution to these problems. However, progress towards registration and control has proved elusive. Recently, the state of Victoria in Australia introduced mandatory builder registration under its Building Control Act 1993. Further reform for the housing industry was introduced in 1996 through the Domestic Building Contracts and Tribunal Act 1995. As the first legislation of its kind in Australia, the Victorian experience provides a case study for similar developments elsewhere. This paper reviews the history of builder registration in Victoria and identifies the major provisions of the 1995 Act, including the organisations established to regulate and supervise the implementation of the legislation. The perceived drawbacks and benefits of the new system are also analysed following the limited experience since the introduction of the legislation.
Publisher: Emerald
Date: 2004
DOI: 10.1108/02632770410517924
Abstract: As clients have become more aware and demanding of the construction industry, they are also becoming less tolerant of the problems and the risks involved in the delivery of major projects. Presents a case study of design management within a design‐construct organization on a large residential apartment project. Identifies and analyses issues concerned with the organization, responsibilities, relationships and stages of development in a typical design‐construct project.
Publisher: SAGE Publications
Date: 08-2016
DOI: 10.1177/875697281604700403
Abstract: Retrospective sensemaking is used to determine how and why rework in offshore hydrocarbon projects occurred. Staff from organizations operating at the blunt end (e.g., clients/design engineers providing finance and information) and those at the sharp end (e.g., contractors at the “coalface”) of a project's supply chain were interviewed to make sense of the rework that occurred. The analysis identified the need for managers to de-emphasize an environment that prioritizes production over other considerations and instead systematically examine mechanisms and factors that shape people's performance. Limitations of the research and the implications for managerial practice are also identified.
Publisher: The University of British Columbia
Date: 2015
DOI: 10.14288/1.0076323
Publisher: Emerald
Date: 10-2003
DOI: 10.1108/02632770310493571
Abstract: Strategic client briefing is now recognised as an essential component of best practice in facilities management. A number of different briefing approaches have evolved, or are being developed, and this paper presents strategic needs analysis (SNA). It has been applied within six project‐inception studies with real clients, for developing and choosing a strategic direction for the project being considered by all the stakeholders. Moreover, a survey of stakeholders was carried out after each study, in order to find out how well participants thought the workshop performed in terms of six key process characteristics. Such key characteristics were further ided into a total of 41 additionally assessed attributes considered as important within the client‐briefing process. Analysis of such assessments revealed some interesting positive and negative features. Consequently, the SNA approach was refined. Presents the major findings of the work carried out along with some observations about overall processes, and suggestions for further improving strategic client briefing using SNA or similar approaches.
Publisher: Elsevier BV
Date: 03-2012
Publisher: Routledge
Date: 26-02-2016
Publisher: Informa UK Limited
Date: 29-05-2017
Publisher: American Society of Civil Engineers (ASCE)
Date: 06-2019
Publisher: Informa UK Limited
Date: 07-2000
Publisher: Emerald
Date: 04-2004
DOI: 10.1108/02632770410540351
Abstract: Argues that the Chinese construction industry faces a daunting challenge as it slowly migrates from a planned to a market oriented economic system, particularly, with the issue of selecting the most appropriate procurement path. One of the fundamental barriers to knowledge transfer is the historically insular nature of the Chinese Government. To overcome this, a questionnaire survey was undertaken to identify the factors influencing the choice of procurement methods adopted in the Guangdong Province. Results show that quality, risk, dispute, arbitration and price certainty were the most important discriminating factors. The traditional procurement methods are regarded as the most suitable approaches for the Guangdong Province.
Publisher: Informa UK Limited
Date: 03-10-2018
Publisher: Emerald
Date: 08-04-2014
DOI: 10.1108/IJPPM-09-2013-0154
Abstract: – This paper reviews the normative literature of performance measurement within the context of Public-Private Partnerships (PPPs). The purpose of this paper is to examine the effectiveness of current ex post evaluations of PPPs and identify a feasible direction to comprehensively and effectively measure the performance of PPP infrastructure projects. – An in-depth literature review is conducted in this paper. The focus of the review is associated with the general performance measurement and performance measurements of PPPs. – This paper identifies that conventional ex post evaluation is not robust enough to measure the performance of PPP projects. Based on the characteristics of PPPs, the life-cycle (process-based) evaluation under performance measurement system is a promising approach to comprehensive and effective PPP performance measurement. – The outcomes of this paper can be used as a theoretical base for the development of PPP performance measurement framework. – Performance measurement is essential to business success, whether it is at the organisation or project level. Limitations on public funds have encouraged more and more governments across the world to use PPPs to procure economic and social infrastructure projects. Similar to traditional procurement, ex post evaluation is being widely used in PPP projects. However, PPPs are more complicated than other traditional procurement approaches. Exploration of literature suggests that limited research has been undertaken to examine if conventional ex post evaluation is sufficient to measure the performance of PPPs. This paper will bridge this significant knowledge gap.
Publisher: American Society of Civil Engineers (ASCE)
Date: 09-2016
Publisher: Emerald
Date: 10-04-2007
DOI: 10.1108/02630800710740958
Abstract: This article aims to provide details of the process involved in preparing a comprehensive maintenance audit of school buildings and facilities in a state government education department. This paper presents the framework and logistics of the survey or audit, which relied on integrating a property management system with a consistent approach to the definition of maintenance and its costing. The use of visual illustrations of maintenance categories is a feature of the process and this study. The work was completed in three months and drew upon the department's two computerized property management and asset systems, the physical resource management system (PRMS) and the school asset management system (SAMS). The department adopted an IT‐based approach that integrated the building element‐based maintenance items with electronic plans and a standard costing approach using hand‐held pen‐activated computers under the control of the maintenance auditors. The process of conducting the maintenance audit has resulted in the most comprehensive review and updating of all the maintenance requirements in school buildings. It has provided real and accurate costing of this work on a fair, methodical and consistent basis. The size of the final costs in each maintenance category has allowed funding to be refined, targeted and focused on many key and important areas. Whilst categories of different maintenance work are provided in broad terms, for confidentiality reasons the client organization would not permit the financial values of these categories to be published. Ex les of the categorization and analysis of maintenance items are included to illustrate and demonstrate the method of approach. Details of the extensive auditing process described provide insights for any large organization with widespread facilities and property assets to adopt a similar approach. The process is an exemplar for an integrated property management and maintenance auditing system using IT and the practical skills of maintenance inspectors.
Publisher: Elsevier BV
Date: 08-1986
Publisher: Emerald
Date: 06-2006
DOI: 10.1108/02632770610666152
Abstract: This paper's purpose is to identify successful methods used to integrate stakeholders into the early phases of strategic community facility projects. A two‐stage research method was used at project inception and design phases of a community facility. Project inception used action research pre‐design strategic needs analysis workshops with internal local authority stakeholders to capture the council's internal stakeholders' agreed strategic aspirations, resulting in a performance‐based brief. Subsequently, observation‐based research investigated project processes conducted by others. Owing to the nature of the brief, additional engagement was required with stakeholders internal and external to the council. The processes integrating council and municipal stakeholders are described. These included identification of stakeholders and their roles in project processes. Stakeholders were shown to be the target for in idual strategies within the facility's multiple strategies. Management practices employed by facility managers to integrate stakeholders were documented at strategic planning, project inception, governance and pre‐construction phases. The research was conducted into a single facility but this is representative of other community facilities. This facility was significant for its multiple organisational and municipal strategies, and the high levels of stakeholder satisfaction. Stakeholders' early integration into project processes is likely to address a problematic expectation‐evaluation gap identified in the literature. This paper identifies successful practices for facility managers to employ at early project phases. Stakeholder integration is particularly important in community FM where there are multiple stakeholders and issues of internality and externality effects from facilities are debated.
Publisher: American Society of Civil Engineers (ASCE)
Date: 10-2003
Publisher: American Society of Civil Engineers
Date: 11-07-2017
Publisher: Emerald
Date: 04-2005
Publisher: Emerald
Date: 2001
DOI: 10.1108/02632770110362848
Abstract: The construction industry has faced a period of intense introspection. This has prompted researchers and practitioners to consider what type and structure of construction industry is most appropriate to meet the challenges posed by market driven economies. Client demands are responding more rapidly to changing organisational and market imperatives. Creative and innovative solutions are expected from client analysts, advisers and consultants, from within and outside the construction industry. Previous research conducted in several client organisations at the project initiation (pre‐design) stage indicate that typically a building is not necessarily the only, or best, solution. It is contended that these trends have implications for the nature and workload of the construction industry in developed and developing countries alike. It reviews the past, considers present trends and suggests the effect such directions may have on the procurement of construction facilities.
Publisher: American Society of Civil Engineers (ASCE)
Date: 11-2016
Publisher: Emerald
Date: 12-2000
DOI: 10.1108/02632770010357926
Abstract: A great deal of international research has been focussed on the client briefing stage of projects and facilities. The authors have studied this research and propose a method of advising clients at the strategic or pre‐design stage. This approach is termed strategic needs analysis. This technique analyses and reviews client objectives, proposes alternatives and confronts participants with making choices. A case study based on testing the technique in Melbourne, Australia, is presented. Management briefings, participant selection, interactive workshops, and the use of neural network‐based software forms part of the structure for strategic decision making. Facilities managers can provide vital information to this process and inform decision making at this critical stage. The role of the construction disciplines in this process is discussed and the new skills required by this profession are presented.
Publisher: Springer Science and Business Media LLC
Date: 04-2004
Publisher: Informa UK Limited
Date: 27-07-2019
DOI: 10.1080/00140139.2019.1644379
Abstract: To remain competitive and manage their safety performance, many construction organisations have engaged in benchmarking themselves against lagging indicators provided by a statutory body. Aggregated metrics that are provided by statutory bodies are not useful for the purpose of operational benchmarking, as 'best practice' is unable to be identified. Access to safety statistics from leading construction organisations' projects is seldom made available for the purposes of benchmarking. In addressing this void and to engender a process of operational benchmarking, a homogeneous dataset is used to examine 26,665 workplace injuries that arose during the delivery of 562 projects over a 10-year period by a leading international Australian construction organisation. The nature and the degree of severity of the injuries that arose are statistically analysed. The findings provide invaluable insights into issues contributing to workplace injuries during construction, which can be used as a basis for operational benchmarking and a platform for engaging in continuous improvement.
Publisher: Informa UK Limited
Date: 03-10-2018
Publisher: SAGE Publications
Date: 04-01-2018
Abstract: Public–private partnerships have become an integral strategy to deliver infrastructure projects in Australia. Yet, public–private partnerships have been plagued with controversy due to recurrent time and cost overruns. The paucity of an approach to evaluate the performance of public–private partnerships throughout their life-cycle has hindered the ability of governments to manage their effective and efficient delivery. This paper examines the practice of evaluation for a hospital and prison that were delivered using public–private partnerships. The empirical evidence indicates that with public–private partnerships: (1) performance is typically measured during the construction and operation phases using time, cost and quality and a restricted number of key performance indicators and (2) a process-based and stakeholder-oriented measurement approach would be better suited to evaluate performance. Building upon the extant literature and the findings emerging from ‘practice’ (i.e. actual activity, events or work), a Performance Prism for ameliorating the evaluation of public–private partnerships throughout their lifecycle is proposed. The research presented in this paper provides stakeholders of public–private partnerships, especially governments, with a robust framework for governing and future proofing their assets to ensure value for money.
Publisher: Informa UK Limited
Date: 15-01-2018
Publisher: Liverpool University Press
Date: 04-1982
No related grants have been discovered for James Smith.