Linkage Projects - Grant ID: LP100200774

Funding Activity

Website
http://dataportal.arc.gov.au/NCGP/Web/Grant/Grant/LP100200774

Funding Status
Closed

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Funded Activity Summary

Detecting significant changes in organisation-customer interactions leading to non-compliance. The instant detection of risky customer and/or group dynamics and business policy and/or process changes dispersed in normal interactions can avoid immense losses and inconsistent policies for Government and industries, such as preventing Centrelink customer debt. This project will deliver novel analytical techniques and smart information use to effectively detect the above-mentioned changes leading to non-compliance. It will enhance service quality, compliance, payment accuracy and policy design for the Australian Government and industries such as Centrelink, the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA), banking and insurance. The resulting systems, the researchers trained and resulting publications will significantly enhance Australia's leading role in tackling change-driven non-compliance.

Funded Activity Details

Start Date: 03-11-2010

End Date: 31-12-2013

Funding Scheme: Linkage Projects

Funding Amount: $300,000.00

Funder: Australian Research Council

Research Topics

ANZSRC Field of Research (FoR)

Simulation and Modelling | Pattern Recognition and Data Mining | Artificial Intelligence and Image Processing

ANZSRC Socio-Economic Objective (SEO)

Information Processing Services (incl. Data Entry and Capture) | Application Tools and System Utilities |

Other Keywords

Application Tools and System Utilities | Artificial Intelligence and Image Processing | Information Processing Services (incl. Data Entry and Capture) | Pattern Recognition and Data Mining | Simulation and Modelling

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