Linkage Projects - Grant ID: LP0882055

Funding Activity

Website
http://dataportal.arc.gov.au/NCGP/Web/Grant/Grant/LP0882055

Funding Status
Closed

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Funded Activity Summary

A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT service management. The outcomes of this project will compel organisations to implement practices and processes that significantly reduce risks. The large public and private investment in IT infrastructure will be more wisely managed and maintained and Australian organisations will benefit through more effective use of productivity-enhancing technology.

Funded Activity Details

Start Date: 30-06-2009

End Date: 30-06-2012

Funding Scheme: Linkage Projects

Funding Amount: $91,451.00

Funder: Australian Research Council

Research Topics

ANZSRC Field of Research (FoR)

Information Systems | Information Systems Management

ANZSRC Socio-Economic Objective (SEO)

Information processing services | Technological and organisational innovation |

Other Keywords

Information Systems | Information Systems Management | Information processing services | Technological and organisational innovation

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