Linkage Projects - Grant ID: LP0455534

Funding Activity

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Funded Activity Summary

To complain or not to complain-That is the question! Does under-representation of rural complaints compromise quality of rural healthcare? Pro-rata, rural residents make fewer formal complaints about health care services than do metropolitan residents. This research investigates the reasons why, and the implications for quality improvement of rural health services. The research will also identify the most appropriate ways of engaging rural consumer participation in monitoring the quality of their health services. Based on improved indicators, the Health Services Commission and health providers will have access to a better evidence base for maximising the quality of health care and services available in rural areas.

Funded Activity Details

Start Date: 13-08-2004

End Date: 21-12-2005

Funding Scheme: Linkage Projects

Funding Amount: $44,184.00

Funder: Australian Research Council