Discovery Projects - Grant ID: DP240102996

Funding Activity

Website
http://dataportal.arc.gov.au/NCGP/Web/Grant/Grant/DP240102996

Funding Status
Active

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Funded Activity Summary

Optimizing benefits of cultural diversity in Australian healthcare sector. Australian society and workplaces are increasingly becoming culturally diverse with growing numbers of immigrants from culturally and linguistically diverse (CaLD) backgrounds. However, it is not clear to what extent this diversity is being harnessed to improve organisational performance by leveraging the diverse range of knowledge and skills of CaLD customers and employees. This project aims to use social identity theory and role theory to develop a comprehensive conceptual model for the process by which organisations identify, acknowledge, engage, accept, and adapt to cultural and linguistic diversity among their customers and employees. We also plan to test this model with data from customers and employees in Australian service sector.

Funded Activity Details

Start Date: 01-01-2024

End Date: 31-12-2026

Funding Scheme: Discovery Projects

Funding Amount: $434,425.00

Funder: Australian Research Council

Research Topics

ANZSRC Field of Research (FoR)

Service marketing | Employment equity and diversity | Workforce planning | Human resources and industrial relations

ANZSRC Socio-Economic Objective (SEO)

Other Keywords

Employment equity and diversity | Expanding Knowledge In Language, Communication and Culture | Human resources and industrial relations | Migrant and Refugee Settlement Services | Multicultural Services | Service marketing | Workforce planning

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