Discovery Projects - Grant ID: DP110103527

Funding Activity

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Funded Activity Summary

Building ambidextrous capacity in service industries-a cross national study. This research aims to understand the employee and organisations factors responsible for achieving ambidexterity (that is, ability to achieve sales targets and excellent customer service, simultaneously) in service industries. Results will assist firms to increase productivity and be more competitive in domestic and international markets.

Funded Activity Details

Start Date: 01-02-2011

End Date: 31-12-2016

Funding Scheme: Discovery Projects

Funding Amount: $155,000.00

Funder: Australian Research Council