Linkage Projects - Grant ID: LP0669244

Funding Activity

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Funded Activity Summary

Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.

Funded Activity Details

Start Date: 06-2007

End Date: 12-2010

Funding Scheme: Linkage Projects

Funding Amount: $258,920.00

Funder: Australian Research Council

Research Topics

ANZSRC Field of Research (FoR)

Interorganisational Information Systems | Information Systems | Information Systems Management

ANZSRC Socio-Economic Objective (SEO)

Public services management |