An exploration of the development and effectiveness of word-of-mouth communication in financial services markets. Word-of-mouth plays a critical role in marketing. Organisations are continually seeking new ways to achieve competitive advantage and word-of-mouth represents such an opportunity. However, previous research is limited, for example using word-of-mouth intentions to test the outcome of a consumer model. The proposed study, however, addresses not only the factors that lead to word-of-m ....An exploration of the development and effectiveness of word-of-mouth communication in financial services markets. Word-of-mouth plays a critical role in marketing. Organisations are continually seeking new ways to achieve competitive advantage and word-of-mouth represents such an opportunity. However, previous research is limited, for example using word-of-mouth intentions to test the outcome of a consumer model. The proposed study, however, addresses not only the factors that lead to word-of-mouth but also the consequences of word-of-mouth We suggest perceived value is a core contributor to word-of-mouth and will examine the relationship between word-of-mouth development, value perceptions and purchase. The study has key practical implications for service providers, such as our financial service industry partner.Read moreRead less
Dynamic relations between values and consumer behaviour: age and life-stage. This project aims to understand the complex relations between people’s life goals and their consumption behaviour, exploring age, life-stage and cohort effects. The intended outcomes of the project include a state-of-the-art interactive values-based website, basic knowledge about Australian values, values change and value-related behaviour, and business insight into value-based marketing. This project aims to apply the ....Dynamic relations between values and consumer behaviour: age and life-stage. This project aims to understand the complex relations between people’s life goals and their consumption behaviour, exploring age, life-stage and cohort effects. The intended outcomes of the project include a state-of-the-art interactive values-based website, basic knowledge about Australian values, values change and value-related behaviour, and business insight into value-based marketing. This project aims to apply the knowledge gained from a large scale study into Australian values and value change across the adult life-span in order to understand how people’s values influence their consumer and other decisions; providing information that will enable Australian organisations to improve their marketing activities and the nature of their promotional appeals.Read moreRead less
The impact of self-management training on staff satisfaction, absenteeism and an organisation's service culture. Self-management training has been widely suggested as a way to improve organisational performance. Using a classic training intervention approach, the present project will experimentally examine whether such training improves attendance and well-being at work and whether it creates a more positive approach to customers. Further, the study will examine whether changes are maintained ....The impact of self-management training on staff satisfaction, absenteeism and an organisation's service culture. Self-management training has been widely suggested as a way to improve organisational performance. Using a classic training intervention approach, the present project will experimentally examine whether such training improves attendance and well-being at work and whether it creates a more positive approach to customers. Further, the study will examine whether changes are maintained over time. The study will also test whether self-management training improves employees' perceptions of their organisation's service culture and increases their willingness to provide appropriate customer service. The practical implications of such training interventions for Human Resource Management practices in service organisations will also be evaluated.Read moreRead less
Modelling the structure of Australian wool auction prices. Australian wool auction ($3.5-4 billions per year) is an on-going process. The prices paid in this auction market are used by the Australian production and service sectors to identify the quality preferences the international retail markets and the intermediate processors. The proposed research will optimise the information that can be extracted and used by these sectors in the production and distribution of the raw wool clip. A two- ....Modelling the structure of Australian wool auction prices. Australian wool auction ($3.5-4 billions per year) is an on-going process. The prices paid in this auction market are used by the Australian production and service sectors to identify the quality preferences the international retail markets and the intermediate processors. The proposed research will optimise the information that can be extracted and used by these sectors in the production and distribution of the raw wool clip. A two-stages algorithm in tree-based regression will be developed. The project will provide a challenge environment to train a Ph.D. student in agriculture modelling and optimisation.Read moreRead less
Are the kids alright? Understanding the wellbeing of Australian children in their middle years. This project will produce the first comprehensive national stock-take of wellbeing among Australian children in their middle years, with a special focus on children who experience disadvantage. Findings will reflect children's views and experiences, have direct policy relevance and lay the groundwork for comparing and monitoring of child wellbeing.
Enhancing outcomes for young people in out-of-home care who self-place. This project aims to enhance the safety and well-being of young people in out-of-home care who leave formal placements to stay in unapproved locations. The significance lies in the development of new knowledge with this group of young people about their needs and of factors shaping effective responses to them. Expected outcomes include the generation of policies and practices to reduce the drivers of young people leaving a ....Enhancing outcomes for young people in out-of-home care who self-place. This project aims to enhance the safety and well-being of young people in out-of-home care who leave formal placements to stay in unapproved locations. The significance lies in the development of new knowledge with this group of young people about their needs and of factors shaping effective responses to them. Expected outcomes include the generation of policies and practices to reduce the drivers of young people leaving approved placements and to address the support and protective needs of young people when staying in unapproved locations. The benefits include improved social and economic inclusion of young people in out-of-home care and reduced socio-economic burdens on health and justice systems associated with placement breakdown. Read moreRead less
A framework for prioritising investment in natural resource management. If public funds applied to natural resource management are to achieve the highest level benefit, then the potential projects have to be prioritized. This is difficult when the expected benefits are both incommensurate (e.g. protection of roads v. areas of biodiversity) and uncertain. This project will evaluate alternative decision support methods for making such choices, with a particular focus on salinity management in We ....A framework for prioritising investment in natural resource management. If public funds applied to natural resource management are to achieve the highest level benefit, then the potential projects have to be prioritized. This is difficult when the expected benefits are both incommensurate (e.g. protection of roads v. areas of biodiversity) and uncertain. This project will evaluate alternative decision support methods for making such choices, with a particular focus on salinity management in Western Australia, although it is anticipated that the lessons learned could be applied to other NRM policies. The outcome will be a contribution to aid participatory decision making.Read moreRead less
Implementation of a strategic framework for investment for Natural Resource Management: evaluation and development. If public funds applied to natural resource management are to achieve the highest level benefit, then the potential projects have to be prioritized. This is difficult when the expected benefits are both incommensurate (e.g. protection of roads v. areas of biodiversity) and uncertain. This project will evaluate alternative decision support methods for making such choices, with a par ....Implementation of a strategic framework for investment for Natural Resource Management: evaluation and development. If public funds applied to natural resource management are to achieve the highest level benefit, then the potential projects have to be prioritized. This is difficult when the expected benefits are both incommensurate (e.g. protection of roads v. areas of biodiversity) and uncertain. This project will evaluate alternative decision support methods for making such choices, with a particular focus on salinity management in Western Australia, although it is anticipated that the lessons learned could be applied to other NRM policies. The outcome will be a contribution to aid participatory decision making.Read moreRead less
To implement and evaluate flexible models of palliative care service delivery for terminally ill people living alone at home. Provision of evaluated services for this growing population group will lead to better planning and implementation of care being delivered at home, improved quality of life, increased capacity to die at home, and a reduction in hospitalisations and other health care costs.
Dignity Therapy: A Novel Psychotherapeutic Intervention for Motor Neurone Disease (MND) Patients near the End of Life. Considering the scarcity of effective interventions for the kinds of distress and suffering that so commonly occur amongst MND dying patients, this novel therapeutic intervention could become a very easy, practical intervention adopted within palliative care facilities and MND organisations. Unlike most palliative care interventions, this approach, leading to the production of a ....Dignity Therapy: A Novel Psychotherapeutic Intervention for Motor Neurone Disease (MND) Patients near the End of Life. Considering the scarcity of effective interventions for the kinds of distress and suffering that so commonly occur amongst MND dying patients, this novel therapeutic intervention could become a very easy, practical intervention adopted within palliative care facilities and MND organisations. Unlike most palliative care interventions, this approach, leading to the production of a generativity document, has the important added potential benefit of being a powerful bereavement intervention for carers. The potential benefits of this intervention could lead to a reduction in in-patient admissions and a reduced need for respite for both the person with MND and the family carer.Read moreRead less