Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, thr ....Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, through the identification and analysis of tensions between social and economic value orientations in the workplace, to develop a values framework and key socially responsible indicators for the improvement of policy, decision making and practice within the Industry Partners and the wider service sectors.Read moreRead less
Resolving patients' complaints about hospitals: Responsive regulation by health ombudsmen. Ombudsmen help ensure integrity and accountability in societal institutions. This study of patients' complaints about hospitals to health ombudsmen in two states, and the responses of hospitals, will produce evidence on strategies for making hospitals more responsive to the public and more accountable for the quality of their care. Australia was a world leader in establishing health ombudsmen and this stud ....Resolving patients' complaints about hospitals: Responsive regulation by health ombudsmen. Ombudsmen help ensure integrity and accountability in societal institutions. This study of patients' complaints about hospitals to health ombudsmen in two states, and the responses of hospitals, will produce evidence on strategies for making hospitals more responsive to the public and more accountable for the quality of their care. Australia was a world leader in establishing health ombudsmen and this study will explore their impact upon the hospital system. Evidence-based strategies are needed to improve the accountability of service providers and regulators. Social and economic benefits flow from empowering patients and from improving hospital performance.Read moreRead less
Balancing trust and control in the provision of employment services: comparing outcomes for disability employment service users. The Australian government is committed to assisting marginalised job seekers and increasing employment participation as part of its Social Inclusion Agenda. This research will assist the government achieve its social inclusion goals by analysing key elements of the new generation of employment services and generating comparative information about the relative effective ....Balancing trust and control in the provision of employment services: comparing outcomes for disability employment service users. The Australian government is committed to assisting marginalised job seekers and increasing employment participation as part of its Social Inclusion Agenda. This research will assist the government achieve its social inclusion goals by analysing key elements of the new generation of employment services and generating comparative information about the relative effectiveness of different service delivery models currently operating in the Job Network and the Disability Employment Network. Read moreRead less
Linkage Infrastructure, Equipment And Facilities - Grant ID: LE0989700
Funder
Australian Research Council
Funding Amount
$175,000.00
Summary
The Australian Policy Online Full-Text Research Repository and Thematic Gateways. By bringing together the research outputs of over 160 member centres and institutes, as well as selected material from government and other sources, Australian Policy Online (APO) makes a significant contribution to the national research effort across all National Research Priorities - environmental sustainability, promoting and maintaining good health, frontier technologies and safeguarding Australia - and to the ....The Australian Policy Online Full-Text Research Repository and Thematic Gateways. By bringing together the research outputs of over 160 member centres and institutes, as well as selected material from government and other sources, Australian Policy Online (APO) makes a significant contribution to the national research effort across all National Research Priorities - environmental sustainability, promoting and maintaining good health, frontier technologies and safeguarding Australia - and to the development of well-informed public policy. This project will increase the value of APO by deepening its coverage of preventative health, planning and the environment, and citizenship; broadening its collection of research material; and offering new resources for researchers.Read moreRead less
The utilisation of social science research in policy development and program review. This project will enhance the use of evidence in social policy and improve the relevance of applied social research. It will produce new insights into factors affecting the success of evidence-based decision-making by examining social research utilisation within various agencies at federal and state levels. National and community benefits centre on how to improve the policy uptake of social research. This will c ....The utilisation of social science research in policy development and program review. This project will enhance the use of evidence in social policy and improve the relevance of applied social research. It will produce new insights into factors affecting the success of evidence-based decision-making by examining social research utilisation within various agencies at federal and state levels. National and community benefits centre on how to improve the policy uptake of social research. This will contribute to the development of improved support systems to enhance the consideration of evidence-based policy. Outcomes will be applicable to governments, policy-makers and academics in Australia and abroad. Ways to improve research partnerships between academic social scientists and public sector agencies will be identified. Read moreRead less
Where's the evidence? Understanding the use of evidence in Indigenous policy. The project will strengthen the social and economic fabric of Indigenous communities and Australia as a whole by helping to improve the production and use of robust evidence and the engagement of Indigenous people themselves in Indigenous policy development. The dialogue approach has been used in many conflict situations. Here it will help the development of innovative approaches to resolving tensions between policyma ....Where's the evidence? Understanding the use of evidence in Indigenous policy. The project will strengthen the social and economic fabric of Indigenous communities and Australia as a whole by helping to improve the production and use of robust evidence and the engagement of Indigenous people themselves in Indigenous policy development. The dialogue approach has been used in many conflict situations. Here it will help the development of innovative approaches to resolving tensions between policymakers, researchers and Indigenous people, and also Indigenous and non-Indigenous Australians. The project will significantly build the capacity of Indigenous researchers in this area. It will help Australian and international policymakers make more effective use of research in other areas of social policy. Read moreRead less
Advocacy in the age of compacts: Strengthening the policy development dimension of partnership agreements between government and community organisations. The proposed research will be the first attempt to evaluate the roll-out of compacts in Australia. In order to ensure that the new compacts continue to be responsive to the needs of both government and community organisations it is crucial that their early operation be evaluated and the findings used to create ongoing mechanisms for monitoring, ....Advocacy in the age of compacts: Strengthening the policy development dimension of partnership agreements between government and community organisations. The proposed research will be the first attempt to evaluate the roll-out of compacts in Australia. In order to ensure that the new compacts continue to be responsive to the needs of both government and community organisations it is crucial that their early operation be evaluated and the findings used to create ongoing mechanisms for monitoring, outcome evaluation, and skill-building. The proposed project will assist Austraian governments to identify performance indicators for outcomes in the context of the compacts, particularly those that lead to the effective contribution of community organisations in policy development.Read moreRead less
Political and social factors in the decline of mass transit: an investigation of failed policies to rebuild Melbourne's mass transit. The project aims to improve understandings of political and social factors underlying failed attempts to rebuild an effective mass transit system In Melbourne.
It will do this by developing an analysis of the delivery of Melbourne's mass transit system which combines modern public policy theory with the outcomes of recent transport planning research.
Urban tr ....Political and social factors in the decline of mass transit: an investigation of failed policies to rebuild Melbourne's mass transit. The project aims to improve understandings of political and social factors underlying failed attempts to rebuild an effective mass transit system In Melbourne.
It will do this by developing an analysis of the delivery of Melbourne's mass transit system which combines modern public policy theory with the outcomes of recent transport planning research.
Urban transport in Australia imposes very large economic, social and environmental costs. Significant increase in the use of mass transit is necessary to reduce these costs. The project will provide problem-solving knowledge to assist efforts to improve the planning and delivery of mass transit in Australian cities.
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How governments innovate: Networks, normative frames and leadership styles. This project addresses the national research priority goal of promoting an innovation culture and economy. Understanding the development and uptake of innovative ideas is critical for maximising Australia's creative capability. Improving our understanding of how policy leaders frame innovation, who they source innovative policy ideas from and how, and what individual and collective resources they draw upon is key to unde ....How governments innovate: Networks, normative frames and leadership styles. This project addresses the national research priority goal of promoting an innovation culture and economy. Understanding the development and uptake of innovative ideas is critical for maximising Australia's creative capability. Improving our understanding of how policy leaders frame innovation, who they source innovative policy ideas from and how, and what individual and collective resources they draw upon is key to understanding the factors conducive to innovation and its acceptance. This project will provide vital information on structures and processes for encouraging and managing innovation, and will lead to more responsive pathways for innovation, better governance systems and better policy outcomes.Read moreRead less
Academic networks and performance frameworks: Comparing the impact of policy on knowledge generation across disciplines and countries. Australian universities are central to the infrastructure that develops and fosters human talent and encourages innovation, through producing research, providing training, and transferring the knowledge they generate to government and the Australian community. This proposal falls with National Research Priority 3 - promoting an innovation culture and economy. It ....Academic networks and performance frameworks: Comparing the impact of policy on knowledge generation across disciplines and countries. Australian universities are central to the infrastructure that develops and fosters human talent and encourages innovation, through producing research, providing training, and transferring the knowledge they generate to government and the Australian community. This proposal falls with National Research Priority 3 - promoting an innovation culture and economy. It will provide an essential framework for immediate use in examining the consequences of the new research performance and funding arrangements being introduced in 2007, and assessing the impacts of policies that encourage collaboration. The comparisons with three other countries with similar policy goals will generate insights on how policy can best support knowledge generation.Read moreRead less