Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology. IOS are becoming increasingly important for organisations to remain competitive in a global marketplace. By using organisational motivations to better understand how to design and structure the processes for IOS implementation and set more realistic expectation, Australian organisations will be able to develop more effective, evidence-based methods for IOS implementation. The theory being tested is ....Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology. IOS are becoming increasingly important for organisations to remain competitive in a global marketplace. By using organisational motivations to better understand how to design and structure the processes for IOS implementation and set more realistic expectation, Australian organisations will be able to develop more effective, evidence-based methods for IOS implementation. The theory being tested is an original contribution in a growing area of information technology research. The data and rigorously tested research protocols developed will enhance Australia'a research standing, contribute to university teaching and researcher training, and improve the effectiveness and efficiency of the Australian information technology industry. Read moreRead less
UNLOCKING BENEFITS FROM ENTERPRISE SYSTEMS IN THE AUSTRALIAN PUBLIC SECTOR: Benefits Realisation in the Context of the Virtual Organisation. This study proposes to provide an innovative Virtual Organisation perspective to identify factors that can assist Australian government agencies to maximise the potential benefits from Enterprise System (ES) implementation. Study aims include: Identify and explicate major characteristics of the Virtual Organisation created through collaboration between gove ....UNLOCKING BENEFITS FROM ENTERPRISE SYSTEMS IN THE AUSTRALIAN PUBLIC SECTOR: Benefits Realisation in the Context of the Virtual Organisation. This study proposes to provide an innovative Virtual Organisation perspective to identify factors that can assist Australian government agencies to maximise the potential benefits from Enterprise System (ES) implementation. Study aims include: Identify and explicate major characteristics of the Virtual Organisation created through collaboration between government agency and (external) ES Implementation Partner; Identify and document features and constraints peculiar to ES implementation in the Australian public sector; Identify and explicate factors impacting on benefits realisation, relating these to theory from related fields; Highlight consensus and difference among stakeholders; Develop a validated, repeatable methodology for major impact studies; Inform ES research directions.Read moreRead less
Privacy-Preserving Remote Access to Health Information Infrastructure in Ubiquitous Computing Environments. The project's benefits can be summarised as follows. (a) The project will provide new solutions that enable remote access to health-care data in a secure and privacy-preserving manner. (b) This will improve health care services in northern metropolitan Melbourne, and provide shorter medical response time, which is particularly important in emergency scenarios. (c) It will exemplify advance ....Privacy-Preserving Remote Access to Health Information Infrastructure in Ubiquitous Computing Environments. The project's benefits can be summarised as follows. (a) The project will provide new solutions that enable remote access to health-care data in a secure and privacy-preserving manner. (b) This will improve health care services in northern metropolitan Melbourne, and provide shorter medical response time, which is particularly important in emergency scenarios. (c) It will exemplify advanced IT support for health care, which can be utilised by other providers. (d) The project will make a direct link between IT research and its industrial application. (e) The project will also give the opportunity to a postdoctoral researcher and PhD students to perform leading edge research on privacy protection of information in an industrial environment.Read moreRead less
Reconceptualising the information system as a service. Through parallel efforts in Australia and China, the study aims to propel 'IS-Impact', the Australia-originated and most extensively validated IS success measurement model, to become the Information Systems evaluation approach of choice globally, in both research and practice.
Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involve ....Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involved with the evaluation of information systems. By evaluating the change management process and modelling the impact of e-CRM enabled change, management strategies will be developed to enable its successful implementation. The research will provide a greater understanding for evaluating the performance of e-CRM solutions, as well as uncover opportunities for organisational related change.Read moreRead less
Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of ....Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of successive waves of innovation in areas of e-procurement and supply chain management; and develop industry benchmarks for critical dimensions of effectiveness in these areas.Read moreRead less
Information Health Monitor: An Instrument to Assess the Product and Service Quality of Information. Information quality problems are widespread in practice and have significant economic impacts. This project will refine and extend a rigorous theoretical framework for understanding information quality and develop and validate the Information Health Monitor, an instrument for assessing the quality of information within organisations. Existing approaches to information quality are mostly not rigoro ....Information Health Monitor: An Instrument to Assess the Product and Service Quality of Information. Information quality problems are widespread in practice and have significant economic impacts. This project will refine and extend a rigorous theoretical framework for understanding information quality and develop and validate the Information Health Monitor, an instrument for assessing the quality of information within organisations. Existing approaches to information quality are mostly not rigorously defined and view information as a product. This work is significant and innovative as it is soundly based in existing theory, rigorously defined and views information as both a product and service. The instrument will enable organisations to better identify and address their information quality problems.Read moreRead less
Development of methods to address internet crime. If this research accomplishes successfully, it will be a big step forward in terms of traceback scope, accuracy, usability and deployment. This will empower authorities to control and punish Internet crimes more effectively and efficiently. It will also limit the damage caused by Internet crimes quickly. For example, if we can quickly identify the origins of a fast spreading virus, we will be able to prevent its propagation as fast as possible. I ....Development of methods to address internet crime. If this research accomplishes successfully, it will be a big step forward in terms of traceback scope, accuracy, usability and deployment. This will empower authorities to control and punish Internet crimes more effectively and efficiently. It will also limit the damage caused by Internet crimes quickly. For example, if we can quickly identify the origins of a fast spreading virus, we will be able to prevent its propagation as fast as possible. If we can quickly identify and block a harmful phishing site, then less innocent people will be deceived into disclosing their credit card numbers, bank account information, passwords or other sensitive information.Read moreRead less
Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
Normalizing XML Documents. Our work will be of great benefit, both to the research community and to the ICT industry. The project addresses one of the most important problems in XML usage and we expect our results to be published in important international forums, as has our preliminary research on the topic. This will significantly improve Australia's reputation in research in the ICT area. In the longer term, we intend to build commercial software tools based on the results of our research ....Normalizing XML Documents. Our work will be of great benefit, both to the research community and to the ICT industry. The project addresses one of the most important problems in XML usage and we expect our results to be published in important international forums, as has our preliminary research on the topic. This will significantly improve Australia's reputation in research in the ICT area. In the longer term, we intend to build commercial software tools based on the results of our research and this will be of direct benefit to the Australian economy and the Australian ICT industry.Read moreRead less