Development of an intervention to enhance rural and regional service delivery to human service clients. A proactive program managing organisational stress and isolation in rural community service organisations is urgently needed to reduce unplanned absences and costly staff turnover among professionals working in a difficult environment. The intervention program focuses on extremely high risk regional workers - professional staff having daily contact with potentially difficult clients (e.g., per ....Development of an intervention to enhance rural and regional service delivery to human service clients. A proactive program managing organisational stress and isolation in rural community service organisations is urgently needed to reduce unplanned absences and costly staff turnover among professionals working in a difficult environment. The intervention program focuses on extremely high risk regional workers - professional staff having daily contact with potentially difficult clients (e.g., persons suffering from neglect, abuse, drugs). Strategies at both organisational and individual levels will be aimed at preventing rather than merely reducing stress. An educational package will be developed, subjected to two cycles of process and outcome evaluation, and prepared for use in this and other regional/rural organisations.Read moreRead less