Ethnographies of housing: exploring the role of housing officers in public housing service provision. This research examines the everyday practice of public housing officers working in the Victorian Office of Housing. It aims to analyse the ways that workers exercise discretion, and the patterns of meanings that they construct, through their interactions with clients, departmental managers and other human service providers. It is the first ethnographic study of front-line work in housing servi ....Ethnographies of housing: exploring the role of housing officers in public housing service provision. This research examines the everyday practice of public housing officers working in the Victorian Office of Housing. It aims to analyse the ways that workers exercise discretion, and the patterns of meanings that they construct, through their interactions with clients, departmental managers and other human service providers. It is the first ethnographic study of front-line work in housing services in Australia and builds on comparable work done in the United Kingdom and America. The knowledge generated will inform innovation in public housing services, housing policy debates and emerging programs designed to integrate housing with other human services.Read moreRead less
Conditional welfare: A comparative case study of income management policies. Using an innovative methodology that incorporates a cross-national comparison of policy design and practice, this project aims to explore the effects of income management policies. The research will provide new insights into compulsory income management in Australia, and its more recent introduction in New Zealand. The expected outcomes will provide benefits, such as a richer understanding of human agency, autonomy and ....Conditional welfare: A comparative case study of income management policies. Using an innovative methodology that incorporates a cross-national comparison of policy design and practice, this project aims to explore the effects of income management policies. The research will provide new insights into compulsory income management in Australia, and its more recent introduction in New Zealand. The expected outcomes will provide benefits, such as a richer understanding of human agency, autonomy and social identity in the context of social policy.Read moreRead less