Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
The Impact of Enterprise Resource Planning Systems on Australian Organizations. Enterprise Resource Planning (ERP) implementation is one of the most pervasive sources of technological change in contemporary Australian enterprises. ERP systems are computer-based technologies that are designed to increase efficiency and achieve major cost savings across the entire organization. Their implementation has significant implications for the structure, nature and management of organizations. This project ....The Impact of Enterprise Resource Planning Systems on Australian Organizations. Enterprise Resource Planning (ERP) implementation is one of the most pervasive sources of technological change in contemporary Australian enterprises. ERP systems are computer-based technologies that are designed to increase efficiency and achieve major cost savings across the entire organization. Their implementation has significant implications for the structure, nature and management of organizations. This project's innovative application of an organizational change model to eight detailed case studies across a range of organizational types will generate important new insights into the effects of ERP implementations at Australian organizations and help explain why some implementations are more successful than others.Read moreRead less
Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuabl ....Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuable because hotels are important employers, especially in regional areas. The results should contribute to debates about high-performance work systems. We should be able to help to improve the quality of working lives, organisational performance, business outcomes, competitiveness and job opportunities.Read moreRead less
Human resource information systems (HRIS) and the strategic significance of the human resource function. A large number of Australian organisations have invested in computer based HRIS. Used effectively, HRIS can allow HR to realise its strategic potential and to contribute to improved organisational performance. This project will contribute to the national research priority on frontier technologies, by enhancing understanding of the conditions that allow for smart information use, thereby contr ....Human resource information systems (HRIS) and the strategic significance of the human resource function. A large number of Australian organisations have invested in computer based HRIS. Used effectively, HRIS can allow HR to realise its strategic potential and to contribute to improved organisational performance. This project will contribute to the national research priority on frontier technologies, by enhancing understanding of the conditions that allow for smart information use, thereby contributing to the nation's economic competitiveness.Read moreRead less
Organisational performance during environmental uncertainty: The impact of an influential human resource function and high involvement work practices. Australians will benefit from the project because it will: 1) assist in the promotion of strategies that manage the productivity of critical talent at a time of environmental uncertainty; 2) promote a strategic rather than a reactive approach to the management of the Australian workforce at a time when companies may be pressured to take a short te ....Organisational performance during environmental uncertainty: The impact of an influential human resource function and high involvement work practices. Australians will benefit from the project because it will: 1) assist in the promotion of strategies that manage the productivity of critical talent at a time of environmental uncertainty; 2) promote a strategic rather than a reactive approach to the management of the Australian workforce at a time when companies may be pressured to take a short term view; 3) help to generate a positive workplace relations climate through the carriage of employee-focussed human resource management practices; and 4) provide guidance for the development of the competencies required for HRM professionals to add value for employees and for organisational performance.Read moreRead less
Values Enactment Training, Values Congruence, and Emotional Intelligence: A Field Experiment. This research will develop a practical training strategy to reduce the gap between values statements and employee behaviour in Australian organisations. More specifically, the training at Main Roads WA will enhance the organisation's performance, competitiveness, and cost-effectiveness through better alignment of on-the-job behaviour with key corporate values. Potentially, road infrastructure improvemen ....Values Enactment Training, Values Congruence, and Emotional Intelligence: A Field Experiment. This research will develop a practical training strategy to reduce the gap between values statements and employee behaviour in Australian organisations. More specifically, the training at Main Roads WA will enhance the organisation's performance, competitiveness, and cost-effectiveness through better alignment of on-the-job behaviour with key corporate values. Potentially, road infrastructure improvement will result. This study will also provide better understanding and practical recommendations regarding the role of emotional intelligence in management training and values enactment. A third benefit shall be the delivery of practical human resource management recommendations to aid the realisation of values congruence across organisations.Read moreRead less
Effectiveness of Leadership Development in Driving Organisational Change. Queensland Rail faces challenges in managing changes brought about by deregulation, pressures for better customer service, changing technologies, and decentralised systems of industrial relations and human resource (HR) management. According to organisational development notions, leadership training and improved management practices can help achieve such changes. However, which training and related HR approaches are most ....Effectiveness of Leadership Development in Driving Organisational Change. Queensland Rail faces challenges in managing changes brought about by deregulation, pressures for better customer service, changing technologies, and decentralised systems of industrial relations and human resource (HR) management. According to organisational development notions, leadership training and improved management practices can help achieve such changes. However, which training and related HR approaches are most effective and how effectiveness can be measured and benchmarked have not been fully explored. The study will evaluate links between leadership training and organisational-change goals in QR; develop key performance indicators for the change process and its outcomes; and undertake comparisons with another enterprise (Telstra).Read moreRead less
Managing age in organisational context: a comparative study of the meaning of age among managers. Australians are currently being encouraged to work longer to maximise their contribution to the economy but they often report there are organisational barriers to doing so. This study offers a new approach to understanding age focusing on managers and offers a framework of effective strategies for employers in managing age.
Low carbon transition in the Australian energy sector. This project aims to investigate the Australian energy sector’s responses to low emission pressures, comparing the role of different actors in the transition, and developing a model explaining the political dynamics of the transition. The project will provide policy-makers and industry leaders with the means to develop innovative policies and support best practice to assist Australia’s transition towards energy competitiveness. This project ....Low carbon transition in the Australian energy sector. This project aims to investigate the Australian energy sector’s responses to low emission pressures, comparing the role of different actors in the transition, and developing a model explaining the political dynamics of the transition. The project will provide policy-makers and industry leaders with the means to develop innovative policies and support best practice to assist Australia’s transition towards energy competitiveness. This project expects to provide significant benefits such as new insights into the potential for a low emissions future for Australia.Read moreRead less
Ethics as Practice - A Study of Organisational Learning and Management Power in Australian Society. The research will ask how:
- Organizations learn their ethics in and through management practice?
- Learning relates to community expectations of organizations?
- Organizational ethical practices relate to the public image that organizations portray?
Using ethnographic methods we will research how concrete organizational practice is informed by ethics and foregrounded through organizational l ....Ethics as Practice - A Study of Organisational Learning and Management Power in Australian Society. The research will ask how:
- Organizations learn their ethics in and through management practice?
- Learning relates to community expectations of organizations?
- Organizational ethical practices relate to the public image that organizations portray?
Using ethnographic methods we will research how concrete organizational practice is informed by ethics and foregrounded through organizational learning. Managerial practice will be compared with broader concerns embedded in community expectations. Comparisons will be drawn between espoused portrayals of public images by organizations with the power practices that inform everyday managerial behaviour. We will produce a model for organizational learning and ethical management practice.
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