Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
Learning Mechanisms and the Development of Dynamic Capabilities within Firms. The project has the following national/community benefits: (1) a more comprehensive study of the specific and unique features of the structure and innovative process operating within a major Australian producer of commodities, (2) a greater understanding of how knowledge can be created and captured in the form of firm-level dynamic capabilities, contributing towards the creation of an effective knowledge and innovation ....Learning Mechanisms and the Development of Dynamic Capabilities within Firms. The project has the following national/community benefits: (1) a more comprehensive study of the specific and unique features of the structure and innovative process operating within a major Australian producer of commodities, (2) a greater understanding of how knowledge can be created and captured in the form of firm-level dynamic capabilities, contributing towards the creation of an effective knowledge and innovation economy, and (3) assisting regional communities by providing specific recommendations for generating learning mechanisms and more importantly, capturing value from learning in terms of process improvement and innovation.Read moreRead less
The link between corporate governance and sustainability: A contingency approach. Australian businesses will experience decreased economic growth, more health issues and fewer international opportunities if sustainability is not addressed. Sustainability is business approach seeking long-term value by embracing opportunities and managing risk from economic, environmental and social developments. This study will provide insight into optimal board structures to oversee performance across economic, ....The link between corporate governance and sustainability: A contingency approach. Australian businesses will experience decreased economic growth, more health issues and fewer international opportunities if sustainability is not addressed. Sustainability is business approach seeking long-term value by embracing opportunities and managing risk from economic, environmental and social developments. This study will provide insight into optimal board structures to oversee performance across economic, environmental and social dimensions. It will also identify the conditions whereby firms can adapt to market transformation, and determine resource reconfigurations that respond to sustainability challenges.Read moreRead less
Enhancing the National Benefit of Volunteers through Career Development in Community Organisations: A Case Study of Senior Volunteers. This project aims to determine the benefits of career development in enhancing volunteer performance and volunteer retention, with particular attention to the needs of senior volunteers. Research concerning career development is fundamentally important in the paid workforce; little investigation has occurred in the economically important and parallel area of volu ....Enhancing the National Benefit of Volunteers through Career Development in Community Organisations: A Case Study of Senior Volunteers. This project aims to determine the benefits of career development in enhancing volunteer performance and volunteer retention, with particular attention to the needs of senior volunteers. Research concerning career development is fundamentally important in the paid workforce; little investigation has occurred in the economically important and parallel area of volunteer development. The project will build on preliminary research by the Chief Investigators by developing and testing a research instrument underpinned by career development theory. The anticipated outcomes will be (a) an improved understanding of volunteer needs within an organisation through career matching and development, (b) a generic "tool kit" for organisations wishing to develop and maintain volunteers, particularly their more experienced and senior ones and (c) a benefit to the emotional and physical well-being of the community in general and volunteers in particular.Read moreRead less
A multilevel approach to leadership and dynamic capabilities in organisations. The quality of leadership in Australian organisations has an impact on business productivity, international competitiveness, and employee health and well-being. This research will support the development of leadership skills at different organisational levels. For senior leaders, these skills include developing strategy, allocating resources, and supporting innovation. For team leaders, skills include team coordinatio ....A multilevel approach to leadership and dynamic capabilities in organisations. The quality of leadership in Australian organisations has an impact on business productivity, international competitiveness, and employee health and well-being. This research will support the development of leadership skills at different organisational levels. For senior leaders, these skills include developing strategy, allocating resources, and supporting innovation. For team leaders, skills include team coordination, employee support, and creating flexibility. By supporting interventions that build adaptivity and flexibility in organisations, the research will provide resources to support dynamic organisations to be better equipped to compete in demanding international markets.Read moreRead less
Technological innovation and change in supply chain integration. In examining emerging technology that can transform the performance of Australian industry we address the following priority goals: better understanding the processes that will advance knowledge and facilitate the development of technological innovations; the potential application of Radio Frequency Identification (RFID) technologies across an entire supply chain; and the improved management of information in the storage, distribut ....Technological innovation and change in supply chain integration. In examining emerging technology that can transform the performance of Australian industry we address the following priority goals: better understanding the processes that will advance knowledge and facilitate the development of technological innovations; the potential application of Radio Frequency Identification (RFID) technologies across an entire supply chain; and the improved management of information in the storage, distribution, and delivery of products (smart information use). Improvement in the operational efficiency and performance of the supply chain will increase national wealth while minimising environmental impacts on the environment, for example, through the better utilisation of heavy freight carriers.Read moreRead less
Managing the Volunteer Workforce: Flexible Structures and Strategies to Integrate Volunteers and Paid Workers. Volunteers now play a vital role in many service-oriented organisations. This project proposes an innovative framework to assist organisations to develop flexible and appropriate structures and strategies for the management of volunteer and paid workforces. The approach draws upon Atkinson's (1984) "Flexible Firm" concept. A flexibility model is applied to the relationship between volun ....Managing the Volunteer Workforce: Flexible Structures and Strategies to Integrate Volunteers and Paid Workers. Volunteers now play a vital role in many service-oriented organisations. This project proposes an innovative framework to assist organisations to develop flexible and appropriate structures and strategies for the management of volunteer and paid workforces. The approach draws upon Atkinson's (1984) "Flexible Firm" concept. A flexibility model is applied to the relationship between volunteers and the broader workforce. The project aims (a) to understand, conceptualise and evaluate the roles, functions and structure of volunteer groups within paid workforces; (b) to investigate how positive relationships, training, effective communication and flexibility can enhance the contribution of volunteers in the workforce and (c) to propose mechanisms which can improve the deployment of human capital within larger service-oriented organisations such as the National Museum of Australia and Museum of Victoria.Read moreRead less
Developing leadership for high stress workplaces: Improving well-being, engagement, productivity and staff retention. Workplaces today are increasingly complex. The ageing of the workforce, growing economic pressure and increasing employee mobility make the ability of organisations to attract, develop and retain talented staff critical issues for Australian industry. Staff stress costs the economy tens of billions of dollars a year. This project focuses on the measurement and development of lead ....Developing leadership for high stress workplaces: Improving well-being, engagement, productivity and staff retention. Workplaces today are increasingly complex. The ageing of the workforce, growing economic pressure and increasing employee mobility make the ability of organisations to attract, develop and retain talented staff critical issues for Australian industry. Staff stress costs the economy tens of billions of dollars a year. This project focuses on the measurement and development of leader's ability to take sophisticated perspectives on complex events, and in so doing open new possibilities for effective action. By developing models, tools and training methods to enhance this ability in managers, we aim to make an important contribution economic sustainability and employee well-being in Australia and internationally.Read moreRead less
The Employment Relations Implications of Mergers and Acquisitions in the Australian Black Coal Mining Industry. This project will study the employment relations (industrial relations and human resource management) implications of mergers and acquisitions in the Australian black coal mining industry - Australia's largest export income-earning industry. Global merger and acquisition activity has intensified in recent years despite strong international evidence to suggest that mergers and acquisiti ....The Employment Relations Implications of Mergers and Acquisitions in the Australian Black Coal Mining Industry. This project will study the employment relations (industrial relations and human resource management) implications of mergers and acquisitions in the Australian black coal mining industry - Australia's largest export income-earning industry. Global merger and acquisition activity has intensified in recent years despite strong international evidence to suggest that mergers and acquisitions often fail due to people-related problems. This study seeks to explore this international enigma, by examining a range of employment relations issues in newly merged or acquired organisations in the Australian coal industry. The frenetic pace of recent mergers and acquisitions in the coal industry, and its centrality to the prosperity of Australia, make it an ideal site to develop understanding of the people-related problems associated with mergers and acquisitions,and to develop strategies to address these difficulties. It is expected that this study will reveal significant theoretical insights and provide practical lessons on appropriate management interventions, that go beyond the Australian coal industry.The findings will be presented at international conferences and be published in leading academic journals and the mainstream financial press.Read moreRead less
The Balanced Scorecard: A Strategic Management Accounting Tool for Scenario Thinking and Strategic Decision Making. This project examines the use of models based on the balanced scorecard in scenario thinking and strategic decision making. The Balanced Scorecard is a set of financial and non-financial performance measures. Managers can refine their model about the critical cause-effect relations in the firm by scanning balanced scorecard reports. They can use this model for generating scenario ....The Balanced Scorecard: A Strategic Management Accounting Tool for Scenario Thinking and Strategic Decision Making. This project examines the use of models based on the balanced scorecard in scenario thinking and strategic decision making. The Balanced Scorecard is a set of financial and non-financial performance measures. Managers can refine their model about the critical cause-effect relations in the firm by scanning balanced scorecard reports. They can use this model for generating scenarios and making strategic decisions. This proposal responds to calls for focussed research on systems like the Balanced Scorecard that have "the potential to provide planners with a way of expressing and testing a sophisticated model of cause-effect in the organisation." Read moreRead less