Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuabl ....Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuable because hotels are important employers, especially in regional areas. The results should contribute to debates about high-performance work systems. We should be able to help to improve the quality of working lives, organisational performance, business outcomes, competitiveness and job opportunities.Read moreRead less
Human resource information systems (HRIS) and the strategic significance of the human resource function. A large number of Australian organisations have invested in computer based HRIS. Used effectively, HRIS can allow HR to realise its strategic potential and to contribute to improved organisational performance. This project will contribute to the national research priority on frontier technologies, by enhancing understanding of the conditions that allow for smart information use, thereby contr ....Human resource information systems (HRIS) and the strategic significance of the human resource function. A large number of Australian organisations have invested in computer based HRIS. Used effectively, HRIS can allow HR to realise its strategic potential and to contribute to improved organisational performance. This project will contribute to the national research priority on frontier technologies, by enhancing understanding of the conditions that allow for smart information use, thereby contributing to the nation's economic competitiveness.Read moreRead less
Organisational performance during environmental uncertainty: The impact of an influential human resource function and high involvement work practices. Australians will benefit from the project because it will: 1) assist in the promotion of strategies that manage the productivity of critical talent at a time of environmental uncertainty; 2) promote a strategic rather than a reactive approach to the management of the Australian workforce at a time when companies may be pressured to take a short te ....Organisational performance during environmental uncertainty: The impact of an influential human resource function and high involvement work practices. Australians will benefit from the project because it will: 1) assist in the promotion of strategies that manage the productivity of critical talent at a time of environmental uncertainty; 2) promote a strategic rather than a reactive approach to the management of the Australian workforce at a time when companies may be pressured to take a short term view; 3) help to generate a positive workplace relations climate through the carriage of employee-focussed human resource management practices; and 4) provide guidance for the development of the competencies required for HRM professionals to add value for employees and for organisational performance.Read moreRead less
Values Enactment Training, Values Congruence, and Emotional Intelligence: A Field Experiment. This research will develop a practical training strategy to reduce the gap between values statements and employee behaviour in Australian organisations. More specifically, the training at Main Roads WA will enhance the organisation's performance, competitiveness, and cost-effectiveness through better alignment of on-the-job behaviour with key corporate values. Potentially, road infrastructure improvemen ....Values Enactment Training, Values Congruence, and Emotional Intelligence: A Field Experiment. This research will develop a practical training strategy to reduce the gap between values statements and employee behaviour in Australian organisations. More specifically, the training at Main Roads WA will enhance the organisation's performance, competitiveness, and cost-effectiveness through better alignment of on-the-job behaviour with key corporate values. Potentially, road infrastructure improvement will result. This study will also provide better understanding and practical recommendations regarding the role of emotional intelligence in management training and values enactment. A third benefit shall be the delivery of practical human resource management recommendations to aid the realisation of values congruence across organisations.Read moreRead less
Effectiveness of Leadership Development in Driving Organisational Change. Queensland Rail faces challenges in managing changes brought about by deregulation, pressures for better customer service, changing technologies, and decentralised systems of industrial relations and human resource (HR) management. According to organisational development notions, leadership training and improved management practices can help achieve such changes. However, which training and related HR approaches are most ....Effectiveness of Leadership Development in Driving Organisational Change. Queensland Rail faces challenges in managing changes brought about by deregulation, pressures for better customer service, changing technologies, and decentralised systems of industrial relations and human resource (HR) management. According to organisational development notions, leadership training and improved management practices can help achieve such changes. However, which training and related HR approaches are most effective and how effectiveness can be measured and benchmarked have not been fully explored. The study will evaluate links between leadership training and organisational-change goals in QR; develop key performance indicators for the change process and its outcomes; and undertake comparisons with another enterprise (Telstra).Read moreRead less
Learning Mechanisms and the Development of Dynamic Capabilities within Firms. The project has the following national/community benefits: (1) a more comprehensive study of the specific and unique features of the structure and innovative process operating within a major Australian producer of commodities, (2) a greater understanding of how knowledge can be created and captured in the form of firm-level dynamic capabilities, contributing towards the creation of an effective knowledge and innovation ....Learning Mechanisms and the Development of Dynamic Capabilities within Firms. The project has the following national/community benefits: (1) a more comprehensive study of the specific and unique features of the structure and innovative process operating within a major Australian producer of commodities, (2) a greater understanding of how knowledge can be created and captured in the form of firm-level dynamic capabilities, contributing towards the creation of an effective knowledge and innovation economy, and (3) assisting regional communities by providing specific recommendations for generating learning mechanisms and more importantly, capturing value from learning in terms of process improvement and innovation.Read moreRead less
Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these ele ....Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these elements. We will (1) identify key variables that inhibit an ERP implementation; (2) develop strategies to orient the organisation to achieve business benefit from the ERP implementation; and (3) track the effectiveness of these strategies through a program of participative action research.Read moreRead less
Establishing best practice in interorganizational project collaboration. Alliancing refers to two or more organizations coming together to complete a project. The industry partners believe alliancing is an innovation in the way government and private industry can deliver large complex projects, while committing to economically and socially sustainable management practices. Benefits of alliancing come through the way they design, manage and commit to their key performance indicators. Through this ....Establishing best practice in interorganizational project collaboration. Alliancing refers to two or more organizations coming together to complete a project. The industry partners believe alliancing is an innovation in the way government and private industry can deliver large complex projects, while committing to economically and socially sustainable management practices. Benefits of alliancing come through the way they design, manage and commit to their key performance indicators. Through this project UTS, UNSW and the industry partners will establish world's best practice in delivering projects with multiple partners through public and private sector collaboration initially across the construction industry, but ultimately across all areas where project management is used.Read moreRead less
Managing human resources in an advanced economy from the perspective of emerging Chinese multinationals: the case of NWII in Australia. This project will investigate human resource management practices in the resources sector in Australia and China. The outcomes of this study will provide important theoretical and operational insights into Chinese foreign direct investment for stakeholders such as the Australian government, community, employees and their representatives.