Improving organisational innovation using social media. This project will examine how social media can be effectively used in organisations to improve levels of innovation. The outcomes of the research will put Australia at the forefront of research in the area and have a significant impact on innovation in Australian organisations.
Succeeding with Enterprise Architecture Service Provision in Australian Organisations. This project aims to develop, test and refine an innovative model that explains how and why Australian organisations achieve benefits with enterprise architecture services. Enterprise architecture services involve the provision of relevant and timely advice about future IT systems, databases and digitised processes to strategic IT decision-makers. The model will enable Australian organisations to better unders ....Succeeding with Enterprise Architecture Service Provision in Australian Organisations. This project aims to develop, test and refine an innovative model that explains how and why Australian organisations achieve benefits with enterprise architecture services. Enterprise architecture services involve the provision of relevant and timely advice about future IT systems, databases and digitised processes to strategic IT decision-makers. The model will enable Australian organisations to better understand the capabilities required to achieve success with enterprise architecture services, the outcomes that can be achieved and the benefits realised. This will help Australian organisations to make more effective strategic investments in IT and remain globally competitive.Read moreRead less
Managing IT Service Provision and Sourcing in Australia, 2010-2019. Commoditization of IT and increasing globalization mean that the best ways to organize IT service provision in Australian organizations are changing rapidly. By studying the way IT is managed in 12 large Australian organizations over three years (2007-9), the primary benefit expected for this study is that we will be able to offer sound advice to Australian Chief Information Officers on the best ways to structure and manage IT ....Managing IT Service Provision and Sourcing in Australia, 2010-2019. Commoditization of IT and increasing globalization mean that the best ways to organize IT service provision in Australian organizations are changing rapidly. By studying the way IT is managed in 12 large Australian organizations over three years (2007-9), the primary benefit expected for this study is that we will be able to offer sound advice to Australian Chief Information Officers on the best ways to structure and manage IT service provision in Australian organizations. As a secondary benefit, we will be able to offer advice to students, on careers in IT, and to Information Systems Departments in Australian universities, on desirable curriculum content for the next decade.Read moreRead less
A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT ....A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT service management. The outcomes of this project will compel organisations to implement practices and processes that significantly reduce risks. The large public and private investment in IT infrastructure will be more wisely managed and maintained and Australian organisations will benefit through more effective use of productivity-enhancing technology.Read moreRead less
Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our ....Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our model will provide a deeper understanding of what should be built as shared corporate IT infrastructure and as IT applications within individual strategic business units. This research will enable Australian industry to get greater value from its existing levels their expenditure in IT.Read moreRead less
Clarifying domain semantics through improved conceptual modelling. This project aims to improve the ways in which those user requirements that motivate the design and implementation of an information system are modelled. As a result, it should be possible to build and deploy higher-quality information systems.
Testing the Big Bets Theory of strategic IT decision making. This project will test a new theory of strategic IT decision making called the Big-Bets theory. If confirmed, senior decision makers will have grounds for requesting more evidence-based decision making for major IT projects such as the Australian Government's IT outsourcing initiative, Telstra's Siebel-based CRM, and Victoria's Myki.
Competing on Business Analytics. Business analytics can provide Australian organisations with a means to gain competitive advantage in the face of increasing global competition. By using the Business Analytics Success Model, Australian organisations will be able to understand better how to gain competitive advantage with business analytics. The model is an original contribution in an important area of information systems research and will contribute to university teaching and research training. ....Competing on Business Analytics. Business analytics can provide Australian organisations with a means to gain competitive advantage in the face of increasing global competition. By using the Business Analytics Success Model, Australian organisations will be able to understand better how to gain competitive advantage with business analytics. The model is an original contribution in an important area of information systems research and will contribute to university teaching and research training. The empirical data and rigorous research protocols will enhance Australia's reputation as a leader in the area of organisational use of business-analytic systems.Read moreRead less
Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost pro ....Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost problems. Many of these problems arise because the business models embedded within ES packages do not align with the needs of their users. This project develops a methodology and measures to evaluate how well the business models embedded in an ES package meet user needs.Read moreRead less
The Impact of Strategy on Business Analytics Success. The successful implementation of business analytics systems will enhance the ability of Australian organisations to operate and compete efficiently and effectively within Australia and globally. By understanding the capabilities that lead to improved firm performance and their relationship to strategy, organisations can use the theoretical model to plan for business analytics systems implementation. The model is an original contribution in an ....The Impact of Strategy on Business Analytics Success. The successful implementation of business analytics systems will enhance the ability of Australian organisations to operate and compete efficiently and effectively within Australia and globally. By understanding the capabilities that lead to improved firm performance and their relationship to strategy, organisations can use the theoretical model to plan for business analytics systems implementation. The model is an original contribution in an important area of information systems research and will enhance Australia's reputation as a leader in the area of organizational use of information systems.Read moreRead less