A Methodology for Designing Information Systems based on Situational Theories of Agency. Information systems (IS) are part of work systems that are goal-directed. Existing methodologies for designing IS implicitly assume that goal-directed behaviour is enabled by deliberation upon abstract models (the 'thinker' metaphor). Recent work in robotics and artificial intelligence has tested an alternative theory of goal-directed behaviour that emphasises reactive responses to situations (the 'routine' ....A Methodology for Designing Information Systems based on Situational Theories of Agency. Information systems (IS) are part of work systems that are goal-directed. Existing methodologies for designing IS implicitly assume that goal-directed behaviour is enabled by deliberation upon abstract models (the 'thinker' metaphor). Recent work in robotics and artificial intelligence has tested an alternative theory of goal-directed behaviour that emphasises reactive responses to situations (the 'routine' metaphor). We will refine and test a new IS design methodology based on this situational theory and show that it can produce effective IS designs, applicable to time-constrained routine operational domains, which are radically different from those produced using existing methodologies.Read moreRead less
Investigating identity fraud control, management and policy: Australia in a global context. Identity fraud is recognised as a serious and significant problem in Australia by Government and industry, with estimates of losses ranging up to $4 billion per annum. This project aims to research identity fraud from an organisational and social perspective by investigating control, management and policy alternatives. Outcomes will include conceptual, effects and costing models of identity fraud, succe ....Investigating identity fraud control, management and policy: Australia in a global context. Identity fraud is recognised as a serious and significant problem in Australia by Government and industry, with estimates of losses ranging up to $4 billion per annum. This project aims to research identity fraud from an organisational and social perspective by investigating control, management and policy alternatives. Outcomes will include conceptual, effects and costing models of identity fraud, successful strategies for organisational management control, new techniques to improve prevention and detection, and comparative evaluations of social, legal and privacy implications. The research program will provide the missing research partnership that will inform control, management and policy decisions of national significance.Read moreRead less