Discovery Early Career Researcher Award - Grant ID: DE130100047
Funder
Australian Research Council
Funding Amount
$309,150.00
Summary
Electronic information systems and human service organisations: the development of systems for the future. There is growing concern that current forms of electronic information systems (IS) being used in social welfare agencies are undermining rather than supporting service delivery. This project will contribute to the development of new forms of IS that support frontline practitioners and thereby improve welfare services.
Transforming information systems design and use in social welfare agencies. This project aims to examine how electronic information systems (IS) can be redesigned to improve social welfare service delivery and support direct social work practice with those most in need. Using a proven ethnographic research design, this project aims to generate new knowledge and theory in the field of social informatics that is relevant to agencies across the sector. Expected outcomes of this project are practiti ....Transforming information systems design and use in social welfare agencies. This project aims to examine how electronic information systems (IS) can be redesigned to improve social welfare service delivery and support direct social work practice with those most in need. Using a proven ethnographic research design, this project aims to generate new knowledge and theory in the field of social informatics that is relevant to agencies across the sector. Expected outcomes of this project are practitioner-led and theoretically informed designs of IS and innovative ways to use them. Transforming the design and use of IS will enhance information about service activity and the needs of service users, thereby providing important benefits to the most vulnerable members of society.Read moreRead less