Understanding Online Education Through the Lens of Service Separation. This project examines consumer perceptions of and their differential responses to traditional versus online education through the lens of service separation. Service separation implies that the production and consumption of the service do not take place simultaneously. Thus, online course offerings, which are posted on the Internet and accessed remotely by students, represent a separated service. In contrast, traditional educ ....Understanding Online Education Through the Lens of Service Separation. This project examines consumer perceptions of and their differential responses to traditional versus online education through the lens of service separation. Service separation implies that the production and consumption of the service do not take place simultaneously. Thus, online course offerings, which are posted on the Internet and accessed remotely by students, represent a separated service. In contrast, traditional education represents an unseparated service, as the teaching and learning occur simultaneously in the classroom. This project will explain student preference for one mode of education delivery over the other in terms of their psychological motivation. The outcomes of this research are expected to influence the provision of higher education.Read moreRead less
The production, use and effect of social work research. This project aims to reform social work research to improve the quality and effectiveness of human services. The human services industry is vital to many people’s quality of life, but lacks innovation and struggles to demonstrate its effectiveness. Crucially for social work, research expands thinking about how to respond to social disadvantage. This project intends to examine the scope and quality of Australian social work research in child ....The production, use and effect of social work research. This project aims to reform social work research to improve the quality and effectiveness of human services. The human services industry is vital to many people’s quality of life, but lacks innovation and struggles to demonstrate its effectiveness. Crucially for social work, research expands thinking about how to respond to social disadvantage. This project intends to examine the scope and quality of Australian social work research in child protection, disability services, and aged care; assess the use of this research to the human services sector and its effect on generating innovation; and develop strategies to advance the production, uptake, and effect of social work research.Read moreRead less
Adjudicating rights for a sustainable National Disability Insurance Scheme. The aim of the National Disability Insurance Scheme is to redress unfairness for disabled Australians. The sensitive question for government and citizens is how to determine what support is fair? The goal is support based on the perceived needs and choices of individuals. The government is additionally concerned to ensure financial sustainability by limiting expectations about reasonable and necessary support. This proje ....Adjudicating rights for a sustainable National Disability Insurance Scheme. The aim of the National Disability Insurance Scheme is to redress unfairness for disabled Australians. The sensitive question for government and citizens is how to determine what support is fair? The goal is support based on the perceived needs and choices of individuals. The government is additionally concerned to ensure financial sustainability by limiting expectations about reasonable and necessary support. This project will identify the dominant operating principles and debates concerning funded support, by analysing relevant frameworks, decisions, appeals and internal reviews. By taking an administrative justice perspective, it contributes to a critical debate about the values guiding funded support decisions and fairness outcomes.Read moreRead less
Pro bono service: drivers, delight, dark side and downside for the professional. Pro bono work, common in the professions, is important to Australia's economy. This ground breaking research provides rich insights into why pro bono givers feel unappreciated, unacknowledged, unreciprocated, and often taken advantage of and, importantly, equips professionals with strategies for enhanced outcomes.
Physical musicality: Optimising lived experience among older adults . The aim of this project is to investigate how music-supported exercise, called physical musicality (PM), can promote wellbeing, quality of life, and cognitive-motor function in older adults, beyond the benefits of exercise or music listening alone. To achieve this aim, we will (a) conduct randomised control trials on PM programs; (b) isolate the ingredients and mechanisms underlying the benefits of PM; and (c) design culturall ....Physical musicality: Optimising lived experience among older adults . The aim of this project is to investigate how music-supported exercise, called physical musicality (PM), can promote wellbeing, quality of life, and cognitive-motor function in older adults, beyond the benefits of exercise or music listening alone. To achieve this aim, we will (a) conduct randomised control trials on PM programs; (b) isolate the ingredients and mechanisms underlying the benefits of PM; and (c) design culturally appropriate programs that optimise wellbeing and cognitive-motor function for older adults. Our research will reveal simple, non-medical steps that all adults of advancing age can take to maintain their wellbeing and cognitive functions so they can lead productive and successful lives into older age. Read moreRead less
The nature, extent and effect of infant removal by child protection. This project aims to provide new knowledge about the nature, extent and effect of removals of babies from their parents in Australia. Removal is the highest level of intervention by the child protection system, and one which some mothers experienced on multiple occasions. Little is known, however, about its incidence and effects, nor whether there are over-represented groups (e.g. Aboriginal mothers and babies) who would respon ....The nature, extent and effect of infant removal by child protection. This project aims to provide new knowledge about the nature, extent and effect of removals of babies from their parents in Australia. Removal is the highest level of intervention by the child protection system, and one which some mothers experienced on multiple occasions. Little is known, however, about its incidence and effects, nor whether there are over-represented groups (e.g. Aboriginal mothers and babies) who would respond to targeted interventions. This project aims to identify appropriate early intervention and prevention strategies, preventing the need for babies to spend their whole childhood in care at great financial and societal cost.Read moreRead less
Examining the role of service innovation and service branding capabilities in services firms value creation and appropriation: a multi-level study. This project examines how service firms' innovation and branding capabilities help them create superior value for customers, as well as obtain higher profit ensuring their sustainability. Our findings will help improve the efficiency of Australian service firms and provide higher profiles to its academic contributions to services research globally.
Youth services in remote communities. This project aims to improve outcomes for high-risk youth in remote communities in Australia and Canada. It will establish a transdisciplinary research network comprising researchers and services experienced in delivering programmes to high-risk youth; develop a universal intervention definition, and a useful, scientifically rigorous evaluation framework; and integrate the intervention and evaluation framework into participating services’ routine service del ....Youth services in remote communities. This project aims to improve outcomes for high-risk youth in remote communities in Australia and Canada. It will establish a transdisciplinary research network comprising researchers and services experienced in delivering programmes to high-risk youth; develop a universal intervention definition, and a useful, scientifically rigorous evaluation framework; and integrate the intervention and evaluation framework into participating services’ routine service delivery. This project expects to increase the number and quality of services available for high-risk youth, improve their social, health and economic outcomes, and generate positive economic benefit for their communities.Read moreRead less
Social networks, identity and recovery. Relapse rates for alcohol and drug dependence are high, with limited understanding of what factors promote abstinence and wellbeing over the longer term. To address this gap, the proposed project will systematically examine the role of social networks and group memberships on recovery from drug dependence. In a world’s first, this project will examine whether individuals who successfully recover undergo a social identity transformation, and if so, how this ....Social networks, identity and recovery. Relapse rates for alcohol and drug dependence are high, with limited understanding of what factors promote abstinence and wellbeing over the longer term. To address this gap, the proposed project will systematically examine the role of social networks and group memberships on recovery from drug dependence. In a world’s first, this project will examine whether individuals who successfully recover undergo a social identity transformation, and if so, how this occurs. Novel insights from this project will inform our understanding of how individuals recover from addiction, with opportunities for informing current treatment approaches and developing innovative interventions. Read moreRead less