The institutional structure of e-government: a cross-policy, cross-country comparison. Governments have expended vast resources on building websites, yet how government is structured on the internet is unknown. This project will map Australia's online government for the first time and assess to how websites are supporting improved government service. The study will support government innovation in web design and service delivery.
Technologies of performance, technologies of governance: the bane, benefits, ethics and future of performance measurement in government. This study examines governments' increasing use of performance management and the complex ways this is transforming schools, universities, health and welfare services. It aims to improve service performance by identifying problems areas and engaging wider public perspectives.