Enhancing the National Benefit of Volunteers through Career Development in Community Organisations: A Case Study of Senior Volunteers. This project aims to determine the benefits of career development in enhancing volunteer performance and volunteer retention, with particular attention to the needs of senior volunteers. Research concerning career development is fundamentally important in the paid workforce; little investigation has occurred in the economically important and parallel area of volu ....Enhancing the National Benefit of Volunteers through Career Development in Community Organisations: A Case Study of Senior Volunteers. This project aims to determine the benefits of career development in enhancing volunteer performance and volunteer retention, with particular attention to the needs of senior volunteers. Research concerning career development is fundamentally important in the paid workforce; little investigation has occurred in the economically important and parallel area of volunteer development. The project will build on preliminary research by the Chief Investigators by developing and testing a research instrument underpinned by career development theory. The anticipated outcomes will be (a) an improved understanding of volunteer needs within an organisation through career matching and development, (b) a generic "tool kit" for organisations wishing to develop and maintain volunteers, particularly their more experienced and senior ones and (c) a benefit to the emotional and physical well-being of the community in general and volunteers in particular.Read moreRead less
Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
Pay alignment: Fact or fallacy? The project will make an important contribution to our understanding of the impact of employee pay system configuration on firm performance and, in turn, on national productivity and Australia's social and economic fabric. The findings will enrich pay system theory and guide evidence-based improvement in firms' pay practices. It will help employers to identify the most contextually appropriate and effective ways to manage pay level, structure and plan choice and t ....Pay alignment: Fact or fallacy? The project will make an important contribution to our understanding of the impact of employee pay system configuration on firm performance and, in turn, on national productivity and Australia's social and economic fabric. The findings will enrich pay system theory and guide evidence-based improvement in firms' pay practices. It will help employers to identify the most contextually appropriate and effective ways to manage pay level, structure and plan choice and thus to design pay systems that employees in different workplace contexts perceive as fair and that enhance organisational performance and ability to attract, motivate and retain high calibre staff.Read moreRead less
Managing the Volunteer Workforce: Flexible Structures and Strategies to Integrate Volunteers and Paid Workers. Volunteers now play a vital role in many service-oriented organisations. This project proposes an innovative framework to assist organisations to develop flexible and appropriate structures and strategies for the management of volunteer and paid workforces. The approach draws upon Atkinson's (1984) "Flexible Firm" concept. A flexibility model is applied to the relationship between volun ....Managing the Volunteer Workforce: Flexible Structures and Strategies to Integrate Volunteers and Paid Workers. Volunteers now play a vital role in many service-oriented organisations. This project proposes an innovative framework to assist organisations to develop flexible and appropriate structures and strategies for the management of volunteer and paid workforces. The approach draws upon Atkinson's (1984) "Flexible Firm" concept. A flexibility model is applied to the relationship between volunteers and the broader workforce. The project aims (a) to understand, conceptualise and evaluate the roles, functions and structure of volunteer groups within paid workforces; (b) to investigate how positive relationships, training, effective communication and flexibility can enhance the contribution of volunteers in the workforce and (c) to propose mechanisms which can improve the deployment of human capital within larger service-oriented organisations such as the National Museum of Australia and Museum of Victoria.Read moreRead less
CEO Remuneration, Organisational Performance and Corporate Governance in Australian Listed Companies, 1998-2007: A Composite and Case-Study Analysis. The project will make a major contribution to the theory and practice of executive-level human resource management in Australia and, hence, to the performance of Australian firms and the national economy. It will enhance practitioner understanding of the factors underlying the responsiveness of CEO remuneration to firm performance. It will strength ....CEO Remuneration, Organisational Performance and Corporate Governance in Australian Listed Companies, 1998-2007: A Composite and Case-Study Analysis. The project will make a major contribution to the theory and practice of executive-level human resource management in Australia and, hence, to the performance of Australian firms and the national economy. It will enhance practitioner understanding of the factors underlying the responsiveness of CEO remuneration to firm performance. It will strengthen awareness of the potential and limitations of CEO remuneration as a determinant of corporate performance. It will enrich understanding of context-specific 'best practice' methods of CEO remuneration design, administration and monitoring and will thus facilitate a more effective diffusion of such methods in Australian firms.Read moreRead less
Measuring and managing the intellectual capital of the ageing workforce. Many employees are retiring prematurely, placing increasing strains on the social security system. Moreover, their accumulated competencies, expertise, and organisational corporate wisdom (intellectual capital) may be lost. There is a growing recognition that much of the wealth of organisations resides in their intellectual capital. This project will develop a methodology to measure intellectual capital and will increase un ....Measuring and managing the intellectual capital of the ageing workforce. Many employees are retiring prematurely, placing increasing strains on the social security system. Moreover, their accumulated competencies, expertise, and organisational corporate wisdom (intellectual capital) may be lost. There is a growing recognition that much of the wealth of organisations resides in their intellectual capital. This project will develop a methodology to measure intellectual capital and will increase understanding of how companies can retain it. Potential long-term benefits include more efficient management of intellectual capital and enhanced retention of mature workers, with consequent savings in social security. The project will be benchmarked against similar developments in other countries.Read moreRead less
The contribution of project leader behaviours to processes and outcomes in large scale projects. In Australia and worldwide, large-scale projects often fail to meet quality, time or budget goals resulting in outcome dissatisfaction, and large time and cost project overruns. This project focuses on achieving better project processes and leadership practice, especially in large-scale, complicated projects, in order to improve project success (as viewed by multiple stakeholders) and the performance ....The contribution of project leader behaviours to processes and outcomes in large scale projects. In Australia and worldwide, large-scale projects often fail to meet quality, time or budget goals resulting in outcome dissatisfaction, and large time and cost project overruns. This project focuses on achieving better project processes and leadership practice, especially in large-scale, complicated projects, in order to improve project success (as viewed by multiple stakeholders) and the performance, health and wellbeing of staff. We focus on Australian defence acquisition projects in order to test our theoretical model. This project will provide a major contribution to Australian defence capability by identifying how project leaders can improve project operations and deliver successful innovative acquisition products on time and budget.Read moreRead less
HIGH LABOUR TURNOVER IN REGIONAL CALL CENTRES. The number of call centres and call centre employment is rapidly expanding in Australia. Many call centres are being developed on regional green field sites (new sites). Call centres are becoming an important IT based source of employment in regional areas. One persistent problem with call centre operations is the reported high labour turnover. This research investigates the possible reasons for the reported high turnover of labour in regional call ....HIGH LABOUR TURNOVER IN REGIONAL CALL CENTRES. The number of call centres and call centre employment is rapidly expanding in Australia. Many call centres are being developed on regional green field sites (new sites). Call centres are becoming an important IT based source of employment in regional areas. One persistent problem with call centre operations is the reported high labour turnover. This research investigates the possible reasons for the reported high turnover of labour in regional call centres. Through the research, companies may be able to reduce labour turnover by initiating remedial training, human resources management and organisational management measures. This will generate potential gains for call centre operators and for call centre employees.Read moreRead less
Retiring women: Understanding older female work-life transitions. There are significant gaps in knowledge in relation to the later life experiences of work and retirement among older women, whose career opportunities and trajectories, experiences of balancing work and personal aspects of life, social relationships both at work and in the community, financial security, and lived experience of ageing, may differ from those of men. As a consequence of such gaps, public policymaking and that of empl ....Retiring women: Understanding older female work-life transitions. There are significant gaps in knowledge in relation to the later life experiences of work and retirement among older women, whose career opportunities and trajectories, experiences of balancing work and personal aspects of life, social relationships both at work and in the community, financial security, and lived experience of ageing, may differ from those of men. As a consequence of such gaps, public policymaking and that of employers is based on an incomplete understanding of older women's orientations and attitudes. The study will develop policy and practice recommendations for structuring and enriching women's later job and retirement opportunities.Read moreRead less
Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse ....Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse organisations and social contexts. The model will help community organisations determine the self-efficacy of volunteers; enhance individual and collective volunteer capacity;identify new volunteer pathways responsive to the lifestyles and social and economic circumstances of volunteers;and create a more capable and responsive pool of volunteers.Read moreRead less