Effectiveness of Leadership Development in Driving Organisational Change. Queensland Rail faces challenges in managing changes brought about by deregulation, pressures for better customer service, changing technologies, and decentralised systems of industrial relations and human resource (HR) management. According to organisational development notions, leadership training and improved management practices can help achieve such changes. However, which training and related HR approaches are most ....Effectiveness of Leadership Development in Driving Organisational Change. Queensland Rail faces challenges in managing changes brought about by deregulation, pressures for better customer service, changing technologies, and decentralised systems of industrial relations and human resource (HR) management. According to organisational development notions, leadership training and improved management practices can help achieve such changes. However, which training and related HR approaches are most effective and how effectiveness can be measured and benchmarked have not been fully explored. The study will evaluate links between leadership training and organisational-change goals in QR; develop key performance indicators for the change process and its outcomes; and undertake comparisons with another enterprise (Telstra).Read moreRead less
Maximising the value of alliances in delivering infrastructure projects: a mixed methods management study of procurement innovation. Australia’s new infrastructure is currently being delivered inefficiently. The project will take a novel approach to improving efficiency, focusing on cooperation within construction teams. The project will develop new mechanisms to align incentives and capabilities within construction teams.
The role of organisational events and emotions in strategic decision-making. Australia's international competitiveness depends to a large extent on the effectiveness of its business organisations. This effectiveness depends, in turn, on the quality of top managers' decision-making. Thus, understanding the way that managers make decisions is of critical importance if we are to develop programs to improve the competitiveness of Australian business organisations. The Australian researchers involve ....The role of organisational events and emotions in strategic decision-making. Australia's international competitiveness depends to a large extent on the effectiveness of its business organisations. This effectiveness depends, in turn, on the quality of top managers' decision-making. Thus, understanding the way that managers make decisions is of critical importance if we are to develop programs to improve the competitiveness of Australian business organisations. The Australian researchers involved in this grant application have been at the forefront of the international movement to include the study of emotions in organisational research. In a series of four projects, they combine with a noted US scholar, who specialises in the study of organisational justice, to study the decision-making patterns of top managers.Read moreRead less
Employee wellbeing and productivity: the role of territoriality, conflict and emotions. Australia is investing billions in redesigning modern office spaces, but the effect of office layout on employees is still not well understood. Using innovative real-time data collection techniques, an international team will study the effect of office layout and develop a training package to improve office-worker productivity and wellbeing.
Development of psychological capital in emergency service organisations. The project addresses the research priorities ‘Promoting good health and well being for all Australians’ and Safeguarding Australia. The project will identify ways in which the performance and wellbeing of volunteer and paid members of emergency service organisations can be enhanced, potentially diminishing the likelihood of depression, aggression, and other detrimental effects. The findings will also contribute to the qual ....Development of psychological capital in emergency service organisations. The project addresses the research priorities ‘Promoting good health and well being for all Australians’ and Safeguarding Australia. The project will identify ways in which the performance and wellbeing of volunteer and paid members of emergency service organisations can be enhanced, potentially diminishing the likelihood of depression, aggression, and other detrimental effects. The findings will also contribute to the quality of training provided to leaders in emergency services. Theoretically, the project will advance understanding of the mechanisms that underpin the psychological capital construct, placing Australian researchers at the forefront of this important emerging field of inquiry.Read moreRead less
Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
Examining the effectiveness of co-creation practices on health outcomes. This projects aims to examine how patients interact collaboratively with multiple stakeholders in a health system (co-creation). Governments and health-care providers continually seek new ways to be more efficient and to create more effective health service outcomes. This research aims to identify why co-creation will be important in the formulation of future health policy. The project plans to assess patient-centred practi ....Examining the effectiveness of co-creation practices on health outcomes. This projects aims to examine how patients interact collaboratively with multiple stakeholders in a health system (co-creation). Governments and health-care providers continually seek new ways to be more efficient and to create more effective health service outcomes. This research aims to identify why co-creation will be important in the formulation of future health policy. The project plans to assess patient-centred practices using qualitative and quantitative health outcome measures and to model the patient’s end-to-end journey by developing new metrics. The intended outcomes are practical guidelines to help health professionals focus on the most effective co-creation activities and interactions. The research aims to determine how co-creation practices shape a service ecosystem by examining the effectiveness of a patient-centred approach on health care service outcomes. Findings will improve the implementation of health care practices.Read moreRead less
Improving Team Performance: The Role of Emotional Intelligence in Team Training. Increasingly organisations are searching for ways of improving team performance. Recent research shows that emotions play a central role in increasing organisational commitment and performance. In particular, the newly developed notion of emotional intelligence is promoted as a method of enhancing performance however these claims often lack empirical support. In this project, the role of emotions in team-based wor ....Improving Team Performance: The Role of Emotional Intelligence in Team Training. Increasingly organisations are searching for ways of improving team performance. Recent research shows that emotions play a central role in increasing organisational commitment and performance. In particular, the newly developed notion of emotional intelligence is promoted as a method of enhancing performance however these claims often lack empirical support. In this project, the role of emotions in team-based work settings will be examined, together with the impact of emotions on performance. The study will assess interventions designed to assist employees in public and private organisations to gain the necessary emotion-based skills to improve their performance in teams.Read moreRead less
The contribution of project leader behaviours to processes and outcomes in large scale projects. In Australia and worldwide, large-scale projects often fail to meet quality, time or budget goals resulting in outcome dissatisfaction, and large time and cost project overruns. This project focuses on achieving better project processes and leadership practice, especially in large-scale, complicated projects, in order to improve project success (as viewed by multiple stakeholders) and the performance ....The contribution of project leader behaviours to processes and outcomes in large scale projects. In Australia and worldwide, large-scale projects often fail to meet quality, time or budget goals resulting in outcome dissatisfaction, and large time and cost project overruns. This project focuses on achieving better project processes and leadership practice, especially in large-scale, complicated projects, in order to improve project success (as viewed by multiple stakeholders) and the performance, health and wellbeing of staff. We focus on Australian defence acquisition projects in order to test our theoretical model. This project will provide a major contribution to Australian defence capability by identifying how project leaders can improve project operations and deliver successful innovative acquisition products on time and budget.Read moreRead less
Strengthening Corporate Governance Behaviour in the Public Sector: Evaluating the Benefits of a Knowledge Systems Approach. There is considerable pressure on government agencies to improve corporate governance and become more accountable. But there is a lack of systematic data and analyses on the efficacy of the range of governance structures and arrangements in practice. In addressing this void, this study is of national significance. Building upon knowledge management and group behaviour proce ....Strengthening Corporate Governance Behaviour in the Public Sector: Evaluating the Benefits of a Knowledge Systems Approach. There is considerable pressure on government agencies to improve corporate governance and become more accountable. But there is a lack of systematic data and analyses on the efficacy of the range of governance structures and arrangements in practice. In addressing this void, this study is of national significance. Building upon knowledge management and group behaviour processes, the research will lead to the development and testing of best practice models and guidelines for corporate governance management in the public sectorRead moreRead less