Redistribution and Risk in Contracting Out Government Services. Governments across Australia spend billions of dollars per year on contracting out of their services, yet there is very knowledge of the costs and benefits of contracting out. The existing research on contracting out tends to focus narrowly on issues such as cost. This research will examine a much broader range of consequences associated with contracting out including changes in the distribution of resources, changes in political ....Redistribution and Risk in Contracting Out Government Services. Governments across Australia spend billions of dollars per year on contracting out of their services, yet there is very knowledge of the costs and benefits of contracting out. The existing research on contracting out tends to focus narrowly on issues such as cost. This research will examine a much broader range of consequences associated with contracting out including changes in the distribution of resources, changes in political power between groups and changes in the nature of service delivery. The research will have three outcomes: testing of a systematic framework for evaluating contracting out, new knowledge on the impacts of contracting out across a wider range of outcomes, and an analysis of the distributive relationships associated with contracting out.Read moreRead less
From entitlement to experiment: The new governance of welfare to work. This project aims to model and explain the governance dynamics of welfare to work in Australia, New Zealand and the United Kingdom. Australia regularly undertakes major governance reforms in providing welfare to the unemployed and other groups in need. In this dynamic environment, welfare agencies are struggling to deliver benefits to the most disadvantaged people. Services must balance the need to meet central performance re ....From entitlement to experiment: The new governance of welfare to work. This project aims to model and explain the governance dynamics of welfare to work in Australia, New Zealand and the United Kingdom. Australia regularly undertakes major governance reforms in providing welfare to the unemployed and other groups in need. In this dynamic environment, welfare agencies are struggling to deliver benefits to the most disadvantaged people. Services must balance the need to meet central performance requirements against the desire to help clients. The project aims to create a new framework for understanding how policy instruments and design experiments can improve services for those who are in need.Read moreRead less
The utilisation of social science research in policy development and program review. This project will enhance the use of evidence in social policy and improve the relevance of applied social research. It will produce new insights into factors affecting the success of evidence-based decision-making by examining social research utilisation within various agencies at federal and state levels. National and community benefits centre on how to improve the policy uptake of social research. This will c ....The utilisation of social science research in policy development and program review. This project will enhance the use of evidence in social policy and improve the relevance of applied social research. It will produce new insights into factors affecting the success of evidence-based decision-making by examining social research utilisation within various agencies at federal and state levels. National and community benefits centre on how to improve the policy uptake of social research. This will contribute to the development of improved support systems to enhance the consideration of evidence-based policy. Outcomes will be applicable to governments, policy-makers and academics in Australia and abroad. Ways to improve research partnerships between academic social scientists and public sector agencies will be identified. Read moreRead less
Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of ....Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of organisations, of which the health industry is central. This project will investigate the issues that make workplaces in a TS health organisation a healthier and more productive place to work. The results could directly help improve workplaces covering more than 150,000 employees.Read moreRead less
Activating states: transforming the delivery of 'welfare to work' services to the long-term unemployed in Australia, Great Britain and the Netherlands. With declining unemployment, the possibility of labour force shortages in future years, and an annual expense of $20 billion on income support in Australia, policy makers are concerned with increasing the economic participation of social security recipients. This project will provide policy makers and service providers with important comparative ....Activating states: transforming the delivery of 'welfare to work' services to the long-term unemployed in Australia, Great Britain and the Netherlands. With declining unemployment, the possibility of labour force shortages in future years, and an annual expense of $20 billion on income support in Australia, policy makers are concerned with increasing the economic participation of social security recipients. This project will provide policy makers and service providers with important comparative assessments of the way policies designed to promote economic participation are executed by frontline staff and will provide essential data for designing policy which is more effective in assisting the unemployed to find sustainable paid employment. It will address the National Research Priority of promoting and maintaining good health through strengthening Australia's social and economic fabric.Read moreRead less
Exploding the Myth of Change Resistance in Public Service Organisations: New Models of the Determinants of Successful Organisational Transformation. Large scale organisational change is costly as 80% of change efforts fail due to institutional stability, organisational resistance and cultural inflexibility. In the public sector change resistance has become particularly problematic as governments have demanded radical and rapid structural and cultural changes within public organisations. This pro ....Exploding the Myth of Change Resistance in Public Service Organisations: New Models of the Determinants of Successful Organisational Transformation. Large scale organisational change is costly as 80% of change efforts fail due to institutional stability, organisational resistance and cultural inflexibility. In the public sector change resistance has become particularly problematic as governments have demanded radical and rapid structural and cultural changes within public organisations. This project will develop models of change to extend theory and practice regarding the institutional, organisational and cultural environment necessary for public organisations to undergo large scale change and thus assist public organisations in facilitating successful large-scale change. An innovative approach is used to incorporate geographically dispersed, multi-functional and stratified workforces.Read moreRead less
Improving decision making in government service delivery using third party providers. This project focuses on analysing and improving decision making in government service delivery through two complementary parts: examining the range of models/potential models used by government agencies through 3rd party providers; and investigating how specific relations are managed/improved in selected industries (childcare, ageing, disability services). Our approaches encompass policy process theories, contr ....Improving decision making in government service delivery using third party providers. This project focuses on analysing and improving decision making in government service delivery through two complementary parts: examining the range of models/potential models used by government agencies through 3rd party providers; and investigating how specific relations are managed/improved in selected industries (childcare, ageing, disability services). Our approaches encompass policy process theories, contractual management, alternative service delivery, citizen empowerment theories, new institutional economics, industry impact analysis, and new modes of accountability. Analytical methods include survey and statistical investigations, comparative historical methods, case studies, comparative research with Canadian and NZ experts.Read moreRead less
The Contractualisation of Government: Public Accountability and Performance. Contracting has changed the delivery of government services and infrastructure in Australia. This project examines how such 'contractualisation' has affected accountability at the federal level and how current practices may be improved. Four key research questions are addressed. First, what changes, if any, in public accountability were expected from contractualisation? Second, through an analysis of case studies, ho ....The Contractualisation of Government: Public Accountability and Performance. Contracting has changed the delivery of government services and infrastructure in Australia. This project examines how such 'contractualisation' has affected accountability at the federal level and how current practices may be improved. Four key research questions are addressed. First, what changes, if any, in public accountability were expected from contractualisation? Second, through an analysis of case studies, how have public accountability practices altered in reality? Third, how might public accountability be strengthened whilst maintaining the benefits of contractualism? Fourth, what kind of performance information would assist Auditors General to strengthen their role in supporting public accountability and good governance?Read moreRead less
Whole of Government: Evaluating frameworks for integrating policy development, implementation and delivery of public services. The Australian Government is committed to whole of government approaches to policy, implementation and service delivery. This research will help make whole of government work better, by analysing its fundamentals and providing guidance on best practice. It links five key government agencies, coordinating departments and those at the front line of service delivery. Case s ....Whole of Government: Evaluating frameworks for integrating policy development, implementation and delivery of public services. The Australian Government is committed to whole of government approaches to policy, implementation and service delivery. This research will help make whole of government work better, by analysing its fundamentals and providing guidance on best practice. It links five key government agencies, coordinating departments and those at the front line of service delivery. Case studies include national security, avian flu and indigenous policy coordination. The project will build ongoing collaboration between academic researchers and public servants. It will develop practical guidelines to assist government organisations better serve clients and solve complex policy challenges.Read moreRead less
Balancing trust and control in the provision of employment services: comparing outcomes for disability employment service users. The Australian government is committed to assisting marginalised job seekers and increasing employment participation as part of its Social Inclusion Agenda. This research will assist the government achieve its social inclusion goals by analysing key elements of the new generation of employment services and generating comparative information about the relative effective ....Balancing trust and control in the provision of employment services: comparing outcomes for disability employment service users. The Australian government is committed to assisting marginalised job seekers and increasing employment participation as part of its Social Inclusion Agenda. This research will assist the government achieve its social inclusion goals by analysing key elements of the new generation of employment services and generating comparative information about the relative effectiveness of different service delivery models currently operating in the Job Network and the Disability Employment Network. Read moreRead less