Building Better Brands: A Study of Australian Organizations and Consumers. The study is the first to be undertaken in the world to develop a knowledge management system of brand development and management. It focuses on understanding how branding strategies increase the competitiveness of Australian industry. The study also explores linkages of branding strategy to consumer perceptions of brand value. The model is firmly placed in a global market context, contrasting domestic, exported and im ....Building Better Brands: A Study of Australian Organizations and Consumers. The study is the first to be undertaken in the world to develop a knowledge management system of brand development and management. It focuses on understanding how branding strategies increase the competitiveness of Australian industry. The study also explores linkages of branding strategy to consumer perceptions of brand value. The model is firmly placed in a global market context, contrasting domestic, exported and imported brands. The focus is strongly orientated toward improving Australia's competitiveness and global performance. This study is vital as the economic superiority of strong nations is evident in the value and strength of their industries' brands.Read moreRead less
Developing employee well-being and performance through transformational leadership. This proposal contributes to the ARC priority area of strengthening Australia's social and economic fabric. A key national benefit of this research is increasing understanding of how specific leadership behaviours improve employees' well-being and performance.This research also identifies which followers are most responsive to leadership and in what contexts these behaviours are most effective. This information i ....Developing employee well-being and performance through transformational leadership. This proposal contributes to the ARC priority area of strengthening Australia's social and economic fabric. A key national benefit of this research is increasing understanding of how specific leadership behaviours improve employees' well-being and performance.This research also identifies which followers are most responsive to leadership and in what contexts these behaviours are most effective. This information is critical as it enables development of selection and training packages specifically designed to provide leaders with the skills needed to build employee well-being and performance.Read moreRead less
Employee voice in Australia: the impact of employee participation arrangements on organisational performance and employee well-being. Given the extent of union decline in Australia, there is a need to update policy to reflect the new reality of low unionisation. This project will examine what alternative arrangements exist and their economic and social consequences. It focuses on the employee impacts and employer impacts of these arrangements and will inform current policy debates.
Infrastructure project delivery: a life cycle evaluation model for public private partnerships. Governments continue to embrace public-private partnerships so as to obtain value for money and provide financial accountability to taxpayers. This project will determine the most appropriate way to engage the private sector in infrastructure delivery and develop a dynamic life cycle evaluation model to ensure projects are delivered effectively and efficiently.
Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XM ....Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XML profiles for the different data sets and business processes, novel techniques for conjoint mining of structured and semi-structured data, and adaptive business intelligence techniques. The results will be validated using large real-world data sets provided by the partner organisation.Read moreRead less
InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by ....InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by government audit offices in Australia, bringing reduced risk and increased efficiency to organisations subject to audit, as well as increasing conformance with the new accounting and auditing standards. Furthermore, all Australian citizens, (the indirect clients of public sector audit services), will benefit from well-managed program-delivery systems.Read moreRead less
Site-Level Community Engagement Processes in the Australian Minerals Industry: A Comparative Analysis. A key principle of corporate social responsibility is that companies should endeavour to engage with, and be responsive to, the concerns of affected local communities. With the support of four industry partners, this study will compare how community engagement has been practised at seven Australian minerals operations. The study will assess the effectiveness and appropriateness of existing enga ....Site-Level Community Engagement Processes in the Australian Minerals Industry: A Comparative Analysis. A key principle of corporate social responsibility is that companies should endeavour to engage with, and be responsive to, the concerns of affected local communities. With the support of four industry partners, this study will compare how community engagement has been practised at seven Australian minerals operations. The study will assess the effectiveness and appropriateness of existing engagement processes, account for significant differences between sites, and identify opportunities for improving how companies engage with communities. Social Identity Theory will be utilised to structure the research and inform the development of advice to industry on effective engagement strategies.Read moreRead less
Airports of the Future. This project will enhance the capabilities of Australian airport operators to design and manage complex airport systems. Research outcomes will enable the identification of patterns of behaviour and will provide tools to manage airport effectiveness and balance conflicting security, economic and passenger-driven pressures. Outcomes will improve productivity, enhance capabilities for critical infrastructure protection, and lessen the cost of mandated security, estimated t ....Airports of the Future. This project will enhance the capabilities of Australian airport operators to design and manage complex airport systems. Research outcomes will enable the identification of patterns of behaviour and will provide tools to manage airport effectiveness and balance conflicting security, economic and passenger-driven pressures. Outcomes will improve productivity, enhance capabilities for critical infrastructure protection, and lessen the cost of mandated security, estimated to grow to $152M by 2010 for the five major Australian airports. The deliverables of this project will be transferable to other complex socio-technical systems providing the potential to transform a range of Australian critical infrastructure and transportation hubs.Read moreRead less
ARC/NHMRC Research Network in Ageing Well. The ARC Research Network on Ageing Well will support interdisciplinary, high quality research in the National Research Priority Goal of Ageing Well, Ageing Productively. It will build scale and focus on Australia's notable research strengths in ageing, promote collaborative research, and extend research capacities. The Network will link outstanding researchers from many disciplines, nurture developing researchers, relate social to health researchers, s ....ARC/NHMRC Research Network in Ageing Well. The ARC Research Network on Ageing Well will support interdisciplinary, high quality research in the National Research Priority Goal of Ageing Well, Ageing Productively. It will build scale and focus on Australia's notable research strengths in ageing, promote collaborative research, and extend research capacities. The Network will link outstanding researchers from many disciplines, nurture developing researchers, relate social to health researchers, strengthen international collaboration, and involve and inform end-point users. It will foster research which responds to the aspirations and needs of older Australians and informs action that can improve experiences of individual and population ageing.Read moreRead less
Designing offices well. This project aims to describe, quantify and analyse the impact of workspace design on workers’ satisfaction, productivity and health. The Australian market is the fastest adopter of Activity-Based Working (ABW) in the world and impacts arising from this workspace typology on workers will be significant now and in the next decade. This project will develop benchmarking for ABW offices, techniques for monitoring cognitive performance in situ, and design guidelines for healt ....Designing offices well. This project aims to describe, quantify and analyse the impact of workspace design on workers’ satisfaction, productivity and health. The Australian market is the fastest adopter of Activity-Based Working (ABW) in the world and impacts arising from this workspace typology on workers will be significant now and in the next decade. This project will develop benchmarking for ABW offices, techniques for monitoring cognitive performance in situ, and design guidelines for health promotion. By shifting attention to design features that actually perform well, this project will provide the empirical basis needed to transform the way workspaces are designed now and in the future. It will therefore lead to greater productivity in and among workplaces.Read moreRead less