Software Quality Improvement Through Static Analysis and Annotation. Software forms the basis of critical infrastructure that supports industries such as electronic commerce. Flaws in the software can lead to failure of the overall system, or allow the security mechanisms of the software to be by-passed. This project is developing methods to improve the quality of software by finding common flaws that lead to security vulnerabilities or runtime failures. Within Australia, it is estimated that th ....Software Quality Improvement Through Static Analysis and Annotation. Software forms the basis of critical infrastructure that supports industries such as electronic commerce. Flaws in the software can lead to failure of the overall system, or allow the security mechanisms of the software to be by-passed. This project is developing methods to improve the quality of software by finding common flaws that lead to security vulnerabilities or runtime failures. Within Australia, it is estimated that there are approximately 75,000 software developers who make substantial use of C/C++ and who could benefit from the availability of better automatic static analysis tools to improve both the quality of the code they produce and their productivity.Read moreRead less
Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
UNLOCKING BENEFITS FROM ENTERPRISE SYSTEMS IN THE AUSTRALIAN PUBLIC SECTOR: Benefits Realisation in the Context of the Virtual Organisation. This study proposes to provide an innovative Virtual Organisation perspective to identify factors that can assist Australian government agencies to maximise the potential benefits from Enterprise System (ES) implementation. Study aims include: Identify and explicate major characteristics of the Virtual Organisation created through collaboration between gove ....UNLOCKING BENEFITS FROM ENTERPRISE SYSTEMS IN THE AUSTRALIAN PUBLIC SECTOR: Benefits Realisation in the Context of the Virtual Organisation. This study proposes to provide an innovative Virtual Organisation perspective to identify factors that can assist Australian government agencies to maximise the potential benefits from Enterprise System (ES) implementation. Study aims include: Identify and explicate major characteristics of the Virtual Organisation created through collaboration between government agency and (external) ES Implementation Partner; Identify and document features and constraints peculiar to ES implementation in the Australian public sector; Identify and explicate factors impacting on benefits realisation, relating these to theory from related fields; Highlight consensus and difference among stakeholders; Develop a validated, repeatable methodology for major impact studies; Inform ES research directions.Read moreRead less
Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost pro ....Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost problems. Many of these problems arise because the business models embedded within ES packages do not align with the needs of their users. This project develops a methodology and measures to evaluate how well the business models embedded in an ES package meet user needs.Read moreRead less
Modelling in the Large. Business modelling supports a variety of approaches, which are currently of significant interest for Australian organisations. This includes business process management, risk management or Enterprise Architecture design. The trend to centralised and integrated business modelling leads to projects with a high number of models, modellers, users, and modelling purposes. This phenomenon is called modelling in the large. The proposed research project explores the major issues ....Modelling in the Large. Business modelling supports a variety of approaches, which are currently of significant interest for Australian organisations. This includes business process management, risk management or Enterprise Architecture design. The trend to centralised and integrated business modelling leads to projects with a high number of models, modellers, users, and modelling purposes. This phenomenon is called modelling in the large. The proposed research project explores the major issues within these projects and develops improved modelling techniques and project management approaches for large modelling initiatives. The outcomes will streamline the design, integration, maintenance and communication of models with a focus on Enterprise Systems.Read moreRead less
Reconciling Activity-centric and Business Object-centric Approaches to Business Process Modelling. Business process models are a fundamental instrument for analysing and automating the operations of organisations. At present, the space of business process modelling techniques is characterised by fragmentation with various approaches striking different tradeoffs. Two major families of approaches can be distinguished: activity-centric and business object-centric. These approaches correspond to com ....Reconciling Activity-centric and Business Object-centric Approaches to Business Process Modelling. Business process models are a fundamental instrument for analysing and automating the operations of organisations. At present, the space of business process modelling techniques is characterised by fragmentation with various approaches striking different tradeoffs. Two major families of approaches can be distinguished: activity-centric and business object-centric. These approaches correspond to complementary viewpoints. We see great potential in creating a level of integration between them. Accordingly, the project will investigate the relative expressiveness of these approaches, identify incompatibilities and synergies, and design model transformations. This will establish a foundation for next-generation business process modelling tools.Read moreRead less
How do qualifications delivered by enterprises contribute to improved skill levels and other benefits for companies, workers and the nation? This project investigates the role of employer-based qualifications training in developing the skills and prospects of the Australian workforce and the competitive capabilities of companies. It focuses on enterprises that are accredited to deliver qualifications to their own workers, providing data to improve and expand this form of training.
Transforming Banking Service Delivery Through Connected Communities. This project aims to develop a deeper understanding of the potential that the increased connectedness between customers has for organisations in the services sector. The massive uptake of social technologies demonstrates the high demand for connectedness. However, to date corporations and their customers have insufficient means to utilise such communities. Using the banking sector as an example, the project's outcomes intend to ....Transforming Banking Service Delivery Through Connected Communities. This project aims to develop a deeper understanding of the potential that the increased connectedness between customers has for organisations in the services sector. The massive uptake of social technologies demonstrates the high demand for connectedness. However, to date corporations and their customers have insufficient means to utilise such communities. Using the banking sector as an example, the project's outcomes intend to show how digital communities can improve the delivery of services and facilitate new co-delivery and brokerage models.Read moreRead less
Identifying effective strategies to grow and sustain a professional early years workforce. The National Early Years Workforce Strategy (2012) identifies the imperative for a larger, more qualified, professional, responsive and collaborative childcare workforce. This need is urgent. By 2014, Commonwealth legislation specifies that all long day-care centres must have a qualified teacher and minimum staff qualification of Certificate III. Yet high turnover, skill loss and failure to meet existing q ....Identifying effective strategies to grow and sustain a professional early years workforce. The National Early Years Workforce Strategy (2012) identifies the imperative for a larger, more qualified, professional, responsive and collaborative childcare workforce. This need is urgent. By 2014, Commonwealth legislation specifies that all long day-care centres must have a qualified teacher and minimum staff qualification of Certificate III. Yet high turnover, skill loss and failure to meet existing qualification standards persist. Nationally, multiple strategies are being implemented to achieve the new qualification standards but there is scant evidence about their effectiveness. This project aims to identify the most effective strategies to reduce loss and increase professional engagement in the early years workforce.Read moreRead less
A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT ....A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT service management. The outcomes of this project will compel organisations to implement practices and processes that significantly reduce risks. The large public and private investment in IT infrastructure will be more wisely managed and maintained and Australian organisations will benefit through more effective use of productivity-enhancing technology.Read moreRead less