Psychological User Profiling in the Telecommunications Industry. Recording user behaviour allows businesses to learn about their customers. This is particularly important in telecommunications, since the core business involves a large number of users who vary considerably from one another. This project combines psychological insights with modern statistical methods to develop a psychologically plausible user profiling framework, accounting for the idiosyncratic usage patterns of customers, and t ....Psychological User Profiling in the Telecommunications Industry. Recording user behaviour allows businesses to learn about their customers. This is particularly important in telecommunications, since the core business involves a large number of users who vary considerably from one another. This project combines psychological insights with modern statistical methods to develop a psychologically plausible user profiling framework, accounting for the idiosyncratic usage patterns of customers, and the way in which they change over time. The profiles will be tied to marketing prospects through interviews and surveys. Applied benefits include the ability to predict, understand and act upon user behaviour. The project also adds substantially to theories of memory, individual differences and decision-making.Read moreRead less
Flash Point in the Third Sector: A longitudinal follow up study of the clergy care 'battle' within The Salvation Army. Increasing community demands for social support from clergy, along with organisational pressures is thought to underlie the repeated observation that clergy work is highly stressful. The Salvation Army specifically is alarmed by current low retention and recruitment rates.
This innovative longitudinal study of clergy well-being and productivity uses a participatory action re ....Flash Point in the Third Sector: A longitudinal follow up study of the clergy care 'battle' within The Salvation Army. Increasing community demands for social support from clergy, along with organisational pressures is thought to underlie the repeated observation that clergy work is highly stressful. The Salvation Army specifically is alarmed by current low retention and recruitment rates.
This innovative longitudinal study of clergy well-being and productivity uses a participatory action research design to follow-up army officers over a one year period, during which time one-third will be required to relocate to various Australian states in accord with their vocation. Findings will be important for increasing awareness and implications for clergy care in both The Salvation Army and clergy universally.
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