The New Discipline of Business Coaching? Business coaching combines business planning with facilitation techniques to assist clients in defining and achieving goals. Its recent emergence means its effects on managerial behaviour and organizational performance have not been rigorously researched. We will combine qualitative and quantitative approaches to investigate the craft of business coaching, to demonstrate what is important in business coaching; why it is important, and how it works. We wil ....The New Discipline of Business Coaching? Business coaching combines business planning with facilitation techniques to assist clients in defining and achieving goals. Its recent emergence means its effects on managerial behaviour and organizational performance have not been rigorously researched. We will combine qualitative and quantitative approaches to investigate the craft of business coaching, to demonstrate what is important in business coaching; why it is important, and how it works. We will construct a model for business coaching that systematises best practice in a governance framework of interaction norms, processes and outputs. The research will set standards for this important but institutionally unregulated field of practice.Read moreRead less
Global convergence to International Financial Reporting Standards : factors explaining compliance with and impact of changing standards. The major benefit of this research is that it assesses the extent to which Australia's epoch-making switch to International Financial Reporting Standards in 2005 has been successful in practice relative to similar developments in the EU and elsewhere. Further, the research measures the actual quantitative impact of the change in accounting standards to assess w ....Global convergence to International Financial Reporting Standards : factors explaining compliance with and impact of changing standards. The major benefit of this research is that it assesses the extent to which Australia's epoch-making switch to International Financial Reporting Standards in 2005 has been successful in practice relative to similar developments in the EU and elsewhere. Further, the research measures the actual quantitative impact of the change in accounting standards to assess whether or not the change has been significant from the standpoint of making international comparisons of Australian corporate performance. Thus important evidence is provided about the outcomes of Australia's global convergence initiative, how we compare with our major trading partners, and the key change factors involved.Read moreRead less
A Synthesis of Agency and Managerial Power Theories and Its Applications to Corporate Governance, Management Compensation, and Firm Performance. The existing models of corporate governance in economics and finance based on agency theory do not successfully portray all modern corporations. Thus the importance of a new and rigorous way to study corporate governance can be hardly exaggerated. This project will provide a synthesized theory of corporate governance and is expected to produce highest- ....A Synthesis of Agency and Managerial Power Theories and Its Applications to Corporate Governance, Management Compensation, and Firm Performance. The existing models of corporate governance in economics and finance based on agency theory do not successfully portray all modern corporations. Thus the importance of a new and rigorous way to study corporate governance can be hardly exaggerated. This project will provide a synthesized theory of corporate governance and is expected to produce highest-quality research publishable in top-tier journals. This will, among others, enhance Australia's standing as a knowledge nation. This project is also expected to contribute to the discussions on how to improve corporate governance and regulation of management compensation both in Australia and abroad. Read moreRead less
The Impact of Customer-Focused Business Strategies on Organisational Performance in a Professional Service Context. The study poses important new questions about the impact well-established customer marketing approaches, such as value, have, within a professional service environment. It is unclear whether organisations focus on such concepts when developing strategy and, if so, how they use them when formulating strategy and this will be investigated. A second question, which is of academic and ....The Impact of Customer-Focused Business Strategies on Organisational Performance in a Professional Service Context. The study poses important new questions about the impact well-established customer marketing approaches, such as value, have, within a professional service environment. It is unclear whether organisations focus on such concepts when developing strategy and, if so, how they use them when formulating strategy and this will be investigated. A second question, which is of academic and practical importance, is the impact such strategies have on organisational performance, and this will also be examined. Understanding the link between strategy and organisational performance is vital as managers have difficulty assessing the relevance of their marketing activities.Read moreRead less
Customer Rage Spectrum Emotions in Service Failure Encounters: Linking Experience, Expression, Behaviour and Organisational Responses. Customer rage has recently received considerable attention in the press. Yet, organisations are ill-equipped to deal with this disturbing phenomenon. This ground-breaking research will help business and government service organisations better understand and respond to customer rage in order to avoid economic, social and emotional losses, and minimise damage to pr ....Customer Rage Spectrum Emotions in Service Failure Encounters: Linking Experience, Expression, Behaviour and Organisational Responses. Customer rage has recently received considerable attention in the press. Yet, organisations are ill-equipped to deal with this disturbing phenomenon. This ground-breaking research will help business and government service organisations better understand and respond to customer rage in order to avoid economic, social and emotional losses, and minimise damage to property and persons. Such practices should result in stress reduction among consumers and front-line employees, thereby lowering society's healthcare costs and improving citizens' overall quality of life. Since the research examines how customer rage varies across East-West cultures, the results will also have significant international impact. Read moreRead less
Enhancing the National Benefit of Volunteers through Career Development in Community Organisations: A Case Study of Senior Volunteers. This project aims to determine the benefits of career development in enhancing volunteer performance and volunteer retention, with particular attention to the needs of senior volunteers. Research concerning career development is fundamentally important in the paid workforce; little investigation has occurred in the economically important and parallel area of volu ....Enhancing the National Benefit of Volunteers through Career Development in Community Organisations: A Case Study of Senior Volunteers. This project aims to determine the benefits of career development in enhancing volunteer performance and volunteer retention, with particular attention to the needs of senior volunteers. Research concerning career development is fundamentally important in the paid workforce; little investigation has occurred in the economically important and parallel area of volunteer development. The project will build on preliminary research by the Chief Investigators by developing and testing a research instrument underpinned by career development theory. The anticipated outcomes will be (a) an improved understanding of volunteer needs within an organisation through career matching and development, (b) a generic "tool kit" for organisations wishing to develop and maintain volunteers, particularly their more experienced and senior ones and (c) a benefit to the emotional and physical well-being of the community in general and volunteers in particular.Read moreRead less
The reality of China's socialist market economy: the emergence of labour segmentation and inequality. Australia's current regional and economic security is predicated on China's stability and prosperity. This project provides a unique opportunity for Australian organisations and institutions to gain a better understanding of the complex economic, regulatory and social issues that surround the problem of labour segmentation and inequality in China.
Discovery Early Career Researcher Award - Grant ID: DE170101060
Funder
Australian Research Council
Funding Amount
$323,000.00
Summary
Employer strategies for developing a skilled workforce. This project aims to discover why employers use particular strategies when sourcing skills and whether these strategies benefit their workers.Addressing employer skills needs expediently is imperative for productivity and national prosperity. Employers’ strategies have profound implications for the workforce and the Australian labour market, particularly at a time of rising unemployment. This project will study why employers increasingly ‘b ....Employer strategies for developing a skilled workforce. This project aims to discover why employers use particular strategies when sourcing skills and whether these strategies benefit their workers.Addressing employer skills needs expediently is imperative for productivity and national prosperity. Employers’ strategies have profound implications for the workforce and the Australian labour market, particularly at a time of rising unemployment. This project will study why employers increasingly ‘buy’ skills externally, through recruitment and sponsored immigration, rather than ‘build’ skills internally through employee development strategies. Understanding how immigration and domestic policy mechanisms addressing employer and labour market needs is expected to inform policy development on this vital issue.Read moreRead less
A Study of Dynamic Capabilities in Australian and US Born Global Firms. Government policy recommendations for internationalising resources-constrained small and medium firms will be made. Practitioners will be informed of feasible paths for early and rapid internationalisation. Yet-to-internationalise small and medium enterprises will be advised on how to acquire, reconfigure and use capabilities to achieve positional advantages in international markets. The Australian and international academi ....A Study of Dynamic Capabilities in Australian and US Born Global Firms. Government policy recommendations for internationalising resources-constrained small and medium firms will be made. Practitioners will be informed of feasible paths for early and rapid internationalisation. Yet-to-internationalise small and medium enterprises will be advised on how to acquire, reconfigure and use capabilities to achieve positional advantages in international markets. The Australian and international academic community will be better informed of born global internationalisation, enriching teaching and learning practices in entrepreneurship, international business, international marketing, strategic management and small business management.
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Special Research Initiatives - Grant ID: SR0354611
Funder
Australian Research Council
Funding Amount
$30,000.00
Summary
Management and Consumer Decision Making Network. This network brings together a multi-disciplinary research group to enhance frontier science in managerial/consumer decision making and choice behaviour. Our focus will on using our interaction to develop normative and descriptive theory by operationalising theories and methods from a mixture of disciplines. Individual/group decisions/choices underlie many aggregate societal phenomena like election outcomes, consumer demand, technology adoption, ....Management and Consumer Decision Making Network. This network brings together a multi-disciplinary research group to enhance frontier science in managerial/consumer decision making and choice behaviour. Our focus will on using our interaction to develop normative and descriptive theory by operationalising theories and methods from a mixture of disciplines. Individual/group decisions/choices underlie many aggregate societal phenomena like election outcomes, consumer demand, technology adoption, etc. Better understanding of such processes will lead to better models, better forecasts and better decision outcomes for Australia, and smarter use of information and data; something that can only come from a multi-disciplinary interaction of theory and method.Read moreRead less