Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology. IOS are becoming increasingly important for organisations to remain competitive in a global marketplace. By using organisational motivations to better understand how to design and structure the processes for IOS implementation and set more realistic expectation, Australian organisations will be able to develop more effective, evidence-based methods for IOS implementation. The theory being tested is ....Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology. IOS are becoming increasingly important for organisations to remain competitive in a global marketplace. By using organisational motivations to better understand how to design and structure the processes for IOS implementation and set more realistic expectation, Australian organisations will be able to develop more effective, evidence-based methods for IOS implementation. The theory being tested is an original contribution in a growing area of information technology research. The data and rigorously tested research protocols developed will enhance Australia'a research standing, contribute to university teaching and researcher training, and improve the effectiveness and efficiency of the Australian information technology industry. Read moreRead less
Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involve ....Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involved with the evaluation of information systems. By evaluating the change management process and modelling the impact of e-CRM enabled change, management strategies will be developed to enable its successful implementation. The research will provide a greater understanding for evaluating the performance of e-CRM solutions, as well as uncover opportunities for organisational related change.Read moreRead less
A Model for IT Security Outsourcing of Critical Services. IT security outsourcing is the establishment of a contractual relationship with an outside vendor to assume responsibility for one or more security functions. The decision-making process associated with outsourcing security is complex. To improve the effectiveness of the decision-making process a conceptual model that integrates security benefits, costs and their respective performance measures will be developed. This model will support m ....A Model for IT Security Outsourcing of Critical Services. IT security outsourcing is the establishment of a contractual relationship with an outside vendor to assume responsibility for one or more security functions. The decision-making process associated with outsourcing security is complex. To improve the effectiveness of the decision-making process a conceptual model that integrates security benefits, costs and their respective performance measures will be developed. This model will support management in their aim of overseeing IT security effectively. The research will make a valuable contribution towards determining the impact of IT security outsourcing within Australia.Read moreRead less
Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of ....Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of successive waves of innovation in areas of e-procurement and supply chain management; and develop industry benchmarks for critical dimensions of effectiveness in these areas.Read moreRead less
Adoption of electronic commerce-enabled supply chain management: a trans-national comparison study. The framework developed will allow practitioners to identify an appropriate strategy to promote the adoption of EC-enabled SCM in developing countries. By including Indonesia and China as two of Australia's large trading partners in this study, the relationships can be further enhanced, leading to an increase in Australia's export market and improvement in national productivity and growth. Through ....Adoption of electronic commerce-enabled supply chain management: a trans-national comparison study. The framework developed will allow practitioners to identify an appropriate strategy to promote the adoption of EC-enabled SCM in developing countries. By including Indonesia and China as two of Australia's large trading partners in this study, the relationships can be further enhanced, leading to an increase in Australia's export market and improvement in national productivity and growth. Through wider adoption of EC-enabled SCM by Australia's trading partners, Australia can trade with them more efficiently. The empirical data and the research instruments developed will also enhance Australia's research standing and contribute to university teaching and research training. Read moreRead less
Scalable Composition and Deployment of Business-to-Business Web-based E-Services. The ubiquity of the Internet offers far reaching opportunities for
emerging Web applications. Separate businesses may be linked into a virtual enterprise that provides a one-stop shop for users. However, there is no model available for managing electronically accessible
services (e-services) in a systematic manner which make them easy to compose and deploy. Our research proposes to address the fundamental issue ....Scalable Composition and Deployment of Business-to-Business Web-based E-Services. The ubiquity of the Internet offers far reaching opportunities for
emerging Web applications. Separate businesses may be linked into a virtual enterprise that provides a one-stop shop for users. However, there is no model available for managing electronically accessible
services (e-services) in a systematic manner which make them easy to compose and deploy. Our research proposes to address the fundamental issues related to fast and scalable composition of e-services in Web-based environments. We propose novel concepts for integrating a large number of dynamic and loosely coupled services. Another distinctive feature of our approach is the peer-to-peer collaborative execution of services.Read moreRead less
Application Frameworks for Collaborative Learning. We will pioneer the use of key software engineering techniques - design patterns and application frameworks - to reduce the cost and improve the quality of online collaborative learning activities. For the first time, we will combine software engineering and educational knowledge to use design patterns to describe best practice for these activities in engineering terms; we will use application frameworks to aggregate these patterns and implement ....Application Frameworks for Collaborative Learning. We will pioneer the use of key software engineering techniques - design patterns and application frameworks - to reduce the cost and improve the quality of online collaborative learning activities. For the first time, we will combine software engineering and educational knowledge to use design patterns to describe best practice for these activities in engineering terms; we will use application frameworks to aggregate these patterns and implement them as a readily usable tool. The result will be a powerful new generation of stable collaborative eLearning tools with enhanced scalability, interoperability and adaptability.Read moreRead less
Leveraging open innovation: software and processes for engaging with online communities. The research could help transform the ability of Australian industry to design software systems and processes that (i) engage with online communities to create and enhance organizational knowledge, (ii) accelerate innovation processes, and (iii) exploit existing intellectual property (IP).
An Organisation Oriented Framework for Collaborative Business Processes. Business integration and enterprise computing is at the heart of ICT objectives and initiatives global wide. The project aims to be of unique value to Australian industry and provide a means to achieve excellence in the field of research that promises to shape the future of e-business technology. The research conducted within this project will position Australia as one of the leaders in the collaborative business process ma ....An Organisation Oriented Framework for Collaborative Business Processes. Business integration and enterprise computing is at the heart of ICT objectives and initiatives global wide. The project aims to be of unique value to Australian industry and provide a means to achieve excellence in the field of research that promises to shape the future of e-business technology. The research conducted within this project will position Australia as one of the leaders in the collaborative business process management area. The project outcomes will provide generic solutions that are applicable to many Australian and international companies involved in B2B collaboration and e-business technologies. Read moreRead less