Productivity and work-life balance in technology-enabled virtual work environments. This project examines the impact of technology-enabled virtual work environments on the productivity and work-life balance of professional knowledge workers. Guidelines will be developed that improve organisational and individual outcomes for professional knowledge workers who use technology extensively in their interactions with others.
Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these ele ....Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these elements. We will (1) identify key variables that inhibit an ERP implementation; (2) develop strategies to orient the organisation to achieve business benefit from the ERP implementation; and (3) track the effectiveness of these strategies through a program of participative action research.Read moreRead less
Developing and Managing Sustainable Technology-Enabled Innovation Capabilities: An Information Systems Approach. Australian industry's search for competitive advantage in global markets is creating increasing pressure to innovate. The only pathway to business success is perpetual innovation but this is fraught with challenges, pitfalls and risk.
This project assists industry innovation by advancing our understanding of two key areas: technology-enabled innovation and the adoption and impact ....Developing and Managing Sustainable Technology-Enabled Innovation Capabilities: An Information Systems Approach. Australian industry's search for competitive advantage in global markets is creating increasing pressure to innovate. The only pathway to business success is perpetual innovation but this is fraught with challenges, pitfalls and risk.
This project assists industry innovation by advancing our understanding of two key areas: technology-enabled innovation and the adoption and impact of disruptive frontier technologies. It will develop, test, analyse and evaluate a new framework for technology-enabled business innovation in the area of Treasury Risk Management.
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Improving organisational innovation using social media. This project will examine how social media can be effectively used in organisations to improve levels of innovation. The outcomes of the research will put Australia at the forefront of research in the area and have a significant impact on innovation in Australian organisations.
Succeeding with Enterprise Architecture Service Provision in Australian Organisations. This project aims to develop, test and refine an innovative model that explains how and why Australian organisations achieve benefits with enterprise architecture services. Enterprise architecture services involve the provision of relevant and timely advice about future IT systems, databases and digitised processes to strategic IT decision-makers. The model will enable Australian organisations to better unders ....Succeeding with Enterprise Architecture Service Provision in Australian Organisations. This project aims to develop, test and refine an innovative model that explains how and why Australian organisations achieve benefits with enterprise architecture services. Enterprise architecture services involve the provision of relevant and timely advice about future IT systems, databases and digitised processes to strategic IT decision-makers. The model will enable Australian organisations to better understand the capabilities required to achieve success with enterprise architecture services, the outcomes that can be achieved and the benefits realised. This will help Australian organisations to make more effective strategic investments in IT and remain globally competitive.Read moreRead less
Managing IT Service Provision and Sourcing in Australia, 2010-2019. Commoditization of IT and increasing globalization mean that the best ways to organize IT service provision in Australian organizations are changing rapidly. By studying the way IT is managed in 12 large Australian organizations over three years (2007-9), the primary benefit expected for this study is that we will be able to offer sound advice to Australian Chief Information Officers on the best ways to structure and manage IT ....Managing IT Service Provision and Sourcing in Australia, 2010-2019. Commoditization of IT and increasing globalization mean that the best ways to organize IT service provision in Australian organizations are changing rapidly. By studying the way IT is managed in 12 large Australian organizations over three years (2007-9), the primary benefit expected for this study is that we will be able to offer sound advice to Australian Chief Information Officers on the best ways to structure and manage IT service provision in Australian organizations. As a secondary benefit, we will be able to offer advice to students, on careers in IT, and to Information Systems Departments in Australian universities, on desirable curriculum content for the next decade.Read moreRead less
A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT ....A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT service management. The outcomes of this project will compel organisations to implement practices and processes that significantly reduce risks. The large public and private investment in IT infrastructure will be more wisely managed and maintained and Australian organisations will benefit through more effective use of productivity-enhancing technology.Read moreRead less
Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our ....Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our model will provide a deeper understanding of what should be built as shared corporate IT infrastructure and as IT applications within individual strategic business units. This research will enable Australian industry to get greater value from its existing levels their expenditure in IT.Read moreRead less
Testing the Big Bets Theory of strategic IT decision making. This project will test a new theory of strategic IT decision making called the Big-Bets theory. If confirmed, senior decision makers will have grounds for requesting more evidence-based decision making for major IT projects such as the Australian Government's IT outsourcing initiative, Telstra's Siebel-based CRM, and Victoria's Myki.
Competing on Business Analytics. Business analytics can provide Australian organisations with a means to gain competitive advantage in the face of increasing global competition. By using the Business Analytics Success Model, Australian organisations will be able to understand better how to gain competitive advantage with business analytics. The model is an original contribution in an important area of information systems research and will contribute to university teaching and research training. ....Competing on Business Analytics. Business analytics can provide Australian organisations with a means to gain competitive advantage in the face of increasing global competition. By using the Business Analytics Success Model, Australian organisations will be able to understand better how to gain competitive advantage with business analytics. The model is an original contribution in an important area of information systems research and will contribute to university teaching and research training. The empirical data and rigorous research protocols will enhance Australia's reputation as a leader in the area of organisational use of business-analytic systems.Read moreRead less