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Older workers & psychological contracts: A dynamic perspective. This project aims to track the trajectories of older workers’ psychological contracts that shape their give-and-take with the organisation. Little is understood about how these psychological contracts change as older workers continue to pursue work through their fifth, sixth, seventh and eighth decades of life. This project tracks older workers over intensive, repeated in-depth interviews and a large-scale longitudinal panel study. ....Older workers & psychological contracts: A dynamic perspective. This project aims to track the trajectories of older workers’ psychological contracts that shape their give-and-take with the organisation. Little is understood about how these psychological contracts change as older workers continue to pursue work through their fifth, sixth, seventh and eighth decades of life. This project tracks older workers over intensive, repeated in-depth interviews and a large-scale longitudinal panel study. The outcomes fill significant gaps in our understanding of older workers’ needs and orientation toward work, and identify the age-related changes and organisational practices that spur older workers to sustain a strong trajectory of productive participation in the workforce.Read moreRead less
A mental model of remaining lifetime: motivating late-career adjustment and productivity. Motivating late-career workers to maintain employability and peak performance while simultaneously planning their transition to retirement has growing significance in the face of global workforce aging. This longitudinal research seeks to explain late-career motivation using an innovative theoretical framework that captures individuals’ future selves and their subjective life expectancy within a personal me ....A mental model of remaining lifetime: motivating late-career adjustment and productivity. Motivating late-career workers to maintain employability and peak performance while simultaneously planning their transition to retirement has growing significance in the face of global workforce aging. This longitudinal research seeks to explain late-career motivation using an innovative theoretical framework that captures individuals’ future selves and their subjective life expectancy within a personal mental model of remaining lifetime. The projects main focus is on Australia’s burgeoning cohort of older workers, but the framework is also assessed for its generalisability to couples’ decision-making and to the unique late-career context of elite athletes. Outcomes will promote adjustment during the late-career and retirement transition periods. Read moreRead less
Achieving flexibility through coordination: reframing the practice of ambidexterity to benefit business and employees during organisational change. Work teams are frequently used yet their capability to perform is constrained by organisational restructures that emphasise centralisation. This project will examine ways to mitigate these potential negative consequences through flexible work arrangements that enable and sustain effectiveness for business units and teams as well as for employees outs ....Achieving flexibility through coordination: reframing the practice of ambidexterity to benefit business and employees during organisational change. Work teams are frequently used yet their capability to perform is constrained by organisational restructures that emphasise centralisation. This project will examine ways to mitigate these potential negative consequences through flexible work arrangements that enable and sustain effectiveness for business units and teams as well as for employees outside work.Read moreRead less
Rudeness, social undermining and interpersonal mistreatment in the workplace. Workers who are mistreated by colleagues, be it thoughtless rudesness or more intentional undermining, are more likely than others to leave their job, suffer from poor emotional and physical health, and engage in increasingly aggressive retalitory actions. By providing greater understanding of the contributing factors and processes involved, this project will inform the development of interventions to reduce these coun ....Rudeness, social undermining and interpersonal mistreatment in the workplace. Workers who are mistreated by colleagues, be it thoughtless rudesness or more intentional undermining, are more likely than others to leave their job, suffer from poor emotional and physical health, and engage in increasingly aggressive retalitory actions. By providing greater understanding of the contributing factors and processes involved, this project will inform the development of interventions to reduce these counterproductive behaviours and their harmful effects. Providing a unique opportunity for widespread documentation of the incidence and nature of interpersonal mistreatment across Australia, New Zealand and Asia, the research will identify types of people or workplaces that are at high risk of being targeted.Read moreRead less
The two faces of leadership: Constructive and destructive leadership and their consequences for employees. This proposal is designed to strengthen Australia’s social and economic fabric by enhancing understanding of the impact of both constructive and destructive leadership on follower and organisational outcomes. This research enables us to identify ways in which organisations can reduce tangible (e.g., low production levels, reduced performance) and intangible losses (e.g., reduced psychologic ....The two faces of leadership: Constructive and destructive leadership and their consequences for employees. This proposal is designed to strengthen Australia’s social and economic fabric by enhancing understanding of the impact of both constructive and destructive leadership on follower and organisational outcomes. This research enables us to identify ways in which organisations can reduce tangible (e.g., low production levels, reduced performance) and intangible losses (e.g., reduced psychological health), which have wider societal implications. Our focus on developing a training program to build constructive leadership and minimise destructive leadership is a key strategy designed to promote a healthier and more productive work environment.Read moreRead less
The high cost of bad bosses: Reactions of employees, co-workers, and employees' partners to abusive supervision. Abusive supervision has serious consequences for individuals and organisations. It is detrimental to employee well-being, reduces productivity, and may even result in litigation. We examine the negative effects of abusive supervision not only on employees but also on those around them: their co-workers and families. Our proposed intervention is a major step towards empowering employee ....The high cost of bad bosses: Reactions of employees, co-workers, and employees' partners to abusive supervision. Abusive supervision has serious consequences for individuals and organisations. It is detrimental to employee well-being, reduces productivity, and may even result in litigation. We examine the negative effects of abusive supervision not only on employees but also on those around them: their co-workers and families. Our proposed intervention is a major step towards empowering employees to effectively manage the aftermath of supervisory mistreatment. The outcomes of this research will demonstrate the need for organisations and governmental agencies to invest more resources in the prevention of these harmful supervisory practices.Read moreRead less
Developing employee well-being and performance through transformational leadership. This proposal contributes to the ARC priority area of strengthening Australia's social and economic fabric. A key national benefit of this research is increasing understanding of how specific leadership behaviours improve employees' well-being and performance.This research also identifies which followers are most responsive to leadership and in what contexts these behaviours are most effective. This information i ....Developing employee well-being and performance through transformational leadership. This proposal contributes to the ARC priority area of strengthening Australia's social and economic fabric. A key national benefit of this research is increasing understanding of how specific leadership behaviours improve employees' well-being and performance.This research also identifies which followers are most responsive to leadership and in what contexts these behaviours are most effective. This information is critical as it enables development of selection and training packages specifically designed to provide leaders with the skills needed to build employee well-being and performance.Read moreRead less
Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employe ....Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employee well being.Read moreRead less
Managing Call Centres: A Study of Management Practices, Work and Outcomes. The study offers three types of benefits. First, improvements in management practice. By highlighting variations in management practice and its effects, training materials will be developed to improve call centre management capability. Second, we aim to fill a gap that currently exists in developing employee skills in managing emotions at work. This will reduce job burnout and labour turnover and help to maintain the indu ....Managing Call Centres: A Study of Management Practices, Work and Outcomes. The study offers three types of benefits. First, improvements in management practice. By highlighting variations in management practice and its effects, training materials will be developed to improve call centre management capability. Second, we aim to fill a gap that currently exists in developing employee skills in managing emotions at work. This will reduce job burnout and labour turnover and help to maintain the industry's international competitiveness which is threatened by offshore competition. Third, government policy making will be better informed by highlighting the impact of current institutional arrangements on employment relations and performance.Read moreRead less
Developing a process model of emotion management using experience sampling. Little is known about the underlying processes of emotional intelligence, as existing research uses descriptive structural models rather than explanatory process models. This project aims to produce a within-person process model of emotion management, the cornerstone skill of emotional intelligence. The project aims to: test the model with experience sampling; test the causal direction of the model with experimental mani ....Developing a process model of emotion management using experience sampling. Little is known about the underlying processes of emotional intelligence, as existing research uses descriptive structural models rather than explanatory process models. This project aims to produce a within-person process model of emotion management, the cornerstone skill of emotional intelligence. The project aims to: test the model with experience sampling; test the causal direction of the model with experimental manipulations; and, develop a training program to test whether the causal processes can be manipulated. This process model is expected to represent a major theoretical breakthrough for emotional intelligence research and to pave the way for evidence-based training programs.Read moreRead less