Integrity, Leadership and Behaviour in Organisations. Recent high profile corporate scandals such as those involving Enron and HIH have demonstrated how important it is for leaders and managers to demonstrate integrity in their actions. However, organisational researchers have struggled to reach agreement on the qualities of character and behaviour that define integrity. This work draws on work in the philosophical tradition to propose a new multidimensional conceptualisation of leader integri ....Integrity, Leadership and Behaviour in Organisations. Recent high profile corporate scandals such as those involving Enron and HIH have demonstrated how important it is for leaders and managers to demonstrate integrity in their actions. However, organisational researchers have struggled to reach agreement on the qualities of character and behaviour that define integrity. This work draws on work in the philosophical tradition to propose a new multidimensional conceptualisation of leader integrity and to develop a measurement instrument for its assessment. The influence of leader integrity on the behaviour of leaders and subordinates is explored, and a program aimed at enhancing integrity in organisational leadership developed and trialled.Read moreRead less
An investigation into consumer perspectives on emotional, attitudinal and behavioural loyalty. Attracting and retaining loyal customers is central to the economic viability of organisations. Yet, scholars have not resolved how to define brand loyalty, what contributes to brand loyalty for different services, products and industries over time nor the appropriate application of brand loyalty measures in different contexts. Current conceptualisations overlook the role of emotion and its relations ....An investigation into consumer perspectives on emotional, attitudinal and behavioural loyalty. Attracting and retaining loyal customers is central to the economic viability of organisations. Yet, scholars have not resolved how to define brand loyalty, what contributes to brand loyalty for different services, products and industries over time nor the appropriate application of brand loyalty measures in different contexts. Current conceptualisations overlook the role of emotion and its relationship with the other dimensions of brand loyalty. The proposed project will be the first application of a prototype approach and one of the few studies to use quantitative longitudinal research techniques to further understanding of what brand loyalty is and how it develops.Read moreRead less
Promoting employee mental health through the development of managers' psychological capital: A controlled field experiment. Depression significantly impacts Australian communities and costs the economy approximately 12 million days in lost productivity each year. By delivering a mental health promotion program to managers of small-medium enterprises, this study will enhance the psychological wellbeing and mental health literacy of managers in a sector of the business community often neglected in ....Promoting employee mental health through the development of managers' psychological capital: A controlled field experiment. Depression significantly impacts Australian communities and costs the economy approximately 12 million days in lost productivity each year. By delivering a mental health promotion program to managers of small-medium enterprises, this study will enhance the psychological wellbeing and mental health literacy of managers in a sector of the business community often neglected in occupational health research. The program targets managers within Tasmania, a setting representing regional communities in which people have a higher risk of mental ill-health problems. Read moreRead less
Cue Acquisition as a Mediator of Cognitive Skills Development. As the Australian workforce ages and there is a consequent reduction in the availability of experienced practitioners, organisations are going to be faced with the dilemma of placing relatively inexperienced staff in positions that were once occupied by experts. The result is a potential increase in the risks to critical infrastructure, such as electricity transmission. In this project, we expect to develop a set of principles that c ....Cue Acquisition as a Mediator of Cognitive Skills Development. As the Australian workforce ages and there is a consequent reduction in the availability of experienced practitioners, organisations are going to be faced with the dilemma of placing relatively inexperienced staff in positions that were once occupied by experts. The result is a potential increase in the risks to critical infrastructure, such as electricity transmission. In this project, we expect to develop a set of principles that can ensure that scenario based training is targeted to those aspects of the situation that are most important in maintaining the integrity of the system. The outcome is not only a safer system, but one that provides a structured approach to the acquisition of skills amongst employees.Read moreRead less
An evaluation of the effects of individual and environmental factors on participation in training, and the quality of training outcomes. The aim of the project is to examine the factors that influence the effectiveness of personnel training programs. The outcomes that will be examined include trainee satisfaction, learning, and subsequent job performance (transfer). The project will involve an annual survey of all trainees, trainers, supervisors and workplace assessors associated with the traini ....An evaluation of the effects of individual and environmental factors on participation in training, and the quality of training outcomes. The aim of the project is to examine the factors that influence the effectiveness of personnel training programs. The outcomes that will be examined include trainee satisfaction, learning, and subsequent job performance (transfer). The project will involve an annual survey of all trainees, trainers, supervisors and workplace assessors associated with the training programs being delivered as part of the Queensland Public Service Enterprise Bargain. The research program will contribute to a growing body of research examining the contribution of individual differences and environmental factors to training quality. The major practical benefit of the research will be the development of training management and audit systems that allow organizations to maximise the effectiveness of training.Read moreRead less
Safe and unsafe workplace behaviour: the impact of organisational culture and climate. This APA(I) project involves a study of safety cultures of organizations and safety climates of workgroups. It will develop and trial safety interventions derived from an understanding of the normative and individual psychological contracts of safety. It is hypothesized that such contracts will impact on safety behaviors and injury rate. The project will be conducted in collaboration with Kmart and KAAL (A ....Safe and unsafe workplace behaviour: the impact of organisational culture and climate. This APA(I) project involves a study of safety cultures of organizations and safety climates of workgroups. It will develop and trial safety interventions derived from an understanding of the normative and individual psychological contracts of safety. It is hypothesized that such contracts will impact on safety behaviors and injury rate. The project will be conducted in collaboration with Kmart and KAAL (Alcoa) who experience very different levels of risk. The ultimate aim is to develop a better understanding of the complex human systems which impact on safety behaviors and injury rates in organizations.Read moreRead less
Managing key professional transitions in the health sector. This project will examine how health professionals make effective transitions into their roles, and balance the tensions between maximising patient outcomes and managing efficiencies and budgets. Quality healthcare is an important issue for all Australians and the project contributes to improving outcomes for healthcare employees and their patients.
Enhancing employee safety in response to workplace violence. International and national trends indicate that workplace violence is a significant growing problem. Poorly managed, victims can suffer physical and psychological trauma, and employers risk increases in workers compensation claims, insurance premiums, employee turnover, sick leave and low morale. There is a dearth of research into the effectiveness of training employees to predict, control and defuse aggressive incidents, yet this is a ....Enhancing employee safety in response to workplace violence. International and national trends indicate that workplace violence is a significant growing problem. Poorly managed, victims can suffer physical and psychological trauma, and employers risk increases in workers compensation claims, insurance premiums, employee turnover, sick leave and low morale. There is a dearth of research into the effectiveness of training employees to predict, control and defuse aggressive incidents, yet this is a significant priority for many industries. This project will develop and evaluate a new best practice aggression minimisation training program with 200 mental health employees by an RCT assessing gains in safety, knowledge, skills and confidence in managing violence.Read moreRead less
Designing work roles for crew operating multiple unmanned aircraft. The aim of this project is to identify how work roles should be designed for crew operating multiple Unmanned Aircraft (UA). Industry expects that the introduction of higher levels of automation in next-generation UA systems will reduce the operational costs associated with UA by enabling human crews to simultaneously manage multiple aircraft. The current project examines the safety and effectiveness of different types of work d ....Designing work roles for crew operating multiple unmanned aircraft. The aim of this project is to identify how work roles should be designed for crew operating multiple Unmanned Aircraft (UA). Industry expects that the introduction of higher levels of automation in next-generation UA systems will reduce the operational costs associated with UA by enabling human crews to simultaneously manage multiple aircraft. The current project examines the safety and effectiveness of different types of work designs for these systems. The primary outcome will be a set of recommendations regarding the design of work roles for the crew of next-generation UA systems. Expected benefits include improvements in safety and cost-effectiveness of next-generation UA systems.Read moreRead less
Heart rate variability biofeedback coaching in reducing workplace stress: laboratory and field investigations. Targeted and informed intervention in workplace stress is a vital concept in stress management, yet it is often misinformed. Using mobile heart rate monitors we are able to measure the causes and consequences of stress in a controlled and natural environment and design specific biofeedback interventions to attack primary sources of employee strain.