Managing quality of experience delivery in new generation telecommunications networks with e-negotiation. New generation telecommunications networks are required to support increasingly demanding services, including interactive multimedia and conferencing. The success of these networks will rely on the users' perception of their quality of experience. The management of these networks will rely on the ability of informed decision making that competes effectively for limited resources in such a ....Managing quality of experience delivery in new generation telecommunications networks with e-negotiation. New generation telecommunications networks are required to support increasingly demanding services, including interactive multimedia and conferencing. The success of these networks will rely on the users' perception of their quality of experience. The management of these networks will rely on the ability of informed decision making that competes effectively for limited resources in such a highly dynamic environment. This project will design information distribution strategies and smart decision making agents that negotiate a user's quality of experience using market mechanisms. Designs from this project will be trialled and validated in the partner's commercial networks.Read moreRead less
Smart communications network management: Delivering bundled interdependent services across internetworked heterogeneous domains. Sophisticated communications network management (data, voice, video) is crucial to the global economy. The field is worth several billion dollars per annum. This project will generate expertise that addresses and solves an important problem in communications management, will enable Australia to use communications networks more effectively, and will advance communicatio ....Smart communications network management: Delivering bundled interdependent services across internetworked heterogeneous domains. Sophisticated communications network management (data, voice, video) is crucial to the global economy. The field is worth several billion dollars per annum. This project will generate expertise that addresses and solves an important problem in communications management, will enable Australia to use communications networks more effectively, and will advance communications technology. Read moreRead less
Opinion Analysis on Objects in Social Networks. This project seeks to provide a new integrated interactive data mining approach to analysing opinions on social networks, enabling organisations and individuals to make informed decisions based on qualitative as well as quantitative analysis. Social networks are fast becoming an important platform for understanding social opinions about events, organisations, products or services. Through an interactive analysis of social opinion, people can make b ....Opinion Analysis on Objects in Social Networks. This project seeks to provide a new integrated interactive data mining approach to analysing opinions on social networks, enabling organisations and individuals to make informed decisions based on qualitative as well as quantitative analysis. Social networks are fast becoming an important platform for understanding social opinions about events, organisations, products or services. Through an interactive analysis of social opinion, people can make better decisions. An ‘object’ in social networks refers to anything people talk about. This project aims to design and implement new social media mining algorithms to analyse the opinions that people express about such objects in terms of who, what, when and where.Read moreRead less
Mobile Device Autoconfiguration. Todays cellular networks are built to optimise spectrum efficiency by combining specific codecs and matching bearer services. With general purpose mobile terminals that can access different network types the applications will break this optimisation by using generic codecs. This project aims at solving this problem by letting the access networks configure the terminals with the natively supported codecs and bearer service definitions. The project will lead to con ....Mobile Device Autoconfiguration. Todays cellular networks are built to optimise spectrum efficiency by combining specific codecs and matching bearer services. With general purpose mobile terminals that can access different network types the applications will break this optimisation by using generic codecs. This project aims at solving this problem by letting the access networks configure the terminals with the natively supported codecs and bearer service definitions. The project will lead to considerably higher cost effectiveness in the emerging mobile Internet.Read moreRead less
Information Health Monitor: An Instrument to Assess the Product and Service Quality of Information. Information quality problems are widespread in practice and have significant economic impacts. This project will refine and extend a rigorous theoretical framework for understanding information quality and develop and validate the Information Health Monitor, an instrument for assessing the quality of information within organisations. Existing approaches to information quality are mostly not rigoro ....Information Health Monitor: An Instrument to Assess the Product and Service Quality of Information. Information quality problems are widespread in practice and have significant economic impacts. This project will refine and extend a rigorous theoretical framework for understanding information quality and develop and validate the Information Health Monitor, an instrument for assessing the quality of information within organisations. Existing approaches to information quality are mostly not rigorously defined and view information as a product. This work is significant and innovative as it is soundly based in existing theory, rigorously defined and views information as both a product and service. The instrument will enable organisations to better identify and address their information quality problems.Read moreRead less
Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology. IOS are becoming increasingly important for organisations to remain competitive in a global marketplace. By using organisational motivations to better understand how to design and structure the processes for IOS implementation and set more realistic expectation, Australian organisations will be able to develop more effective, evidence-based methods for IOS implementation. The theory being tested is ....Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology. IOS are becoming increasingly important for organisations to remain competitive in a global marketplace. By using organisational motivations to better understand how to design and structure the processes for IOS implementation and set more realistic expectation, Australian organisations will be able to develop more effective, evidence-based methods for IOS implementation. The theory being tested is an original contribution in a growing area of information technology research. The data and rigorously tested research protocols developed will enhance Australia'a research standing, contribute to university teaching and researcher training, and improve the effectiveness and efficiency of the Australian information technology industry. Read moreRead less
Analysis of effective offshoring processes for Australian organisations. The offshore outsourcing of business processes is a new, largely unexplored and under-theorised area that is placing great pressure on Australian organisations. This research aims to develop models of best practice for offshoring by Australian organisations through a series of cases studies commencing with the industry partner, Repcol Limited. The research will identify what business processes are core, what processes can b ....Analysis of effective offshoring processes for Australian organisations. The offshore outsourcing of business processes is a new, largely unexplored and under-theorised area that is placing great pressure on Australian organisations. This research aims to develop models of best practice for offshoring by Australian organisations through a series of cases studies commencing with the industry partner, Repcol Limited. The research will identify what business processes are core, what processes can be offshored, whether to use third parties or have captive operations, and what factors need to be addressed in order to utilise offshoring to strengthen Australian organisations and enable them to take advantage of global strategic opportunities for growth.Read moreRead less
Normalizing XML Documents. Our work will be of great benefit, both to the research community and to the ICT industry. The project addresses one of the most important problems in XML usage and we expect our results to be published in important international forums, as has our preliminary research on the topic. This will significantly improve Australia's reputation in research in the ICT area. In the longer term, we intend to build commercial software tools based on the results of our research ....Normalizing XML Documents. Our work will be of great benefit, both to the research community and to the ICT industry. The project addresses one of the most important problems in XML usage and we expect our results to be published in important international forums, as has our preliminary research on the topic. This will significantly improve Australia's reputation in research in the ICT area. In the longer term, we intend to build commercial software tools based on the results of our research and this will be of direct benefit to the Australian economy and the Australian ICT industry.Read moreRead less
A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT ....A performance measurement framework for IT service management to improve crucial IT infrastructure in private and public sector organisations. Queensland Health and itSMF recognise there is a need to transform the crucial IT infrastructure of Australian industries by disseminating frontier technologies such as ITIL. This project addresses the complex interactions of benefits, performance metrics and methods to enable CIOs and IT service managers to measure and realise the benefits of improved IT service management. The outcomes of this project will compel organisations to implement practices and processes that significantly reduce risks. The large public and private investment in IT infrastructure will be more wisely managed and maintained and Australian organisations will benefit through more effective use of productivity-enhancing technology.Read moreRead less
UNLOCKING BENEFITS FROM ENTERPRISE SYSTEMS IN THE AUSTRALIAN PUBLIC SECTOR: Benefits Realisation in the Context of the Virtual Organisation. This study proposes to provide an innovative Virtual Organisation perspective to identify factors that can assist Australian government agencies to maximise the potential benefits from Enterprise System (ES) implementation. Study aims include: Identify and explicate major characteristics of the Virtual Organisation created through collaboration between gove ....UNLOCKING BENEFITS FROM ENTERPRISE SYSTEMS IN THE AUSTRALIAN PUBLIC SECTOR: Benefits Realisation in the Context of the Virtual Organisation. This study proposes to provide an innovative Virtual Organisation perspective to identify factors that can assist Australian government agencies to maximise the potential benefits from Enterprise System (ES) implementation. Study aims include: Identify and explicate major characteristics of the Virtual Organisation created through collaboration between government agency and (external) ES Implementation Partner; Identify and document features and constraints peculiar to ES implementation in the Australian public sector; Identify and explicate factors impacting on benefits realisation, relating these to theory from related fields; Highlight consensus and difference among stakeholders; Develop a validated, repeatable methodology for major impact studies; Inform ES research directions.Read moreRead less