An Investigation of Reasons Why Customers Adopt or Reject Technologically Facilitated Services. The study aims to widen the scope of ground-breaking work already undertaken, and published, by the Chief Investigators: to test and empirically substantiate hypotheses and conclusions deriving from that work; and to provide grounds by which service organisations may better understand and cater for the different needs and requirements of markets served by technologically facilitated services.
Air Traffic Controller Competencies and Selection. This project targets a National Priority area Safeguarding Australia, Priority Goal: Critical Infrastructure. The partner organization Airservices Australia is a key player in the effective operation of the Australian aviation industry which is a critical and strategic component of the national transport infrastructure. Air Traffic Controllers (ATCs) provide the nation with aviation services that require them to perform all tasks without error. ....Air Traffic Controller Competencies and Selection. This project targets a National Priority area Safeguarding Australia, Priority Goal: Critical Infrastructure. The partner organization Airservices Australia is a key player in the effective operation of the Australian aviation industry which is a critical and strategic component of the national transport infrastructure. Air Traffic Controllers (ATCs) provide the nation with aviation services that require them to perform all tasks without error. The project will help develop the standards of excellence of Australian ATCs, contribute to internationalizing Australian human factors literature, develop the knowledge and skills of the Airservices staff and research team, and assist RAF and civil ATC collaboration.Read moreRead less
The Adoption of Information Technologies by Rural General Practitioners: A Socio-Technical Analysis. Many information technology (IT) products have been developed to support general practitioners (GPs) in aspects of their work (GPSRG, 1998). It is apparent that GPs are not making best use of these systems. The question is: if IT applications have been developed, why are GPs reluctant to use them? This study contrasts two approaches to innovation in researching the adoption of IT by rural gener ....The Adoption of Information Technologies by Rural General Practitioners: A Socio-Technical Analysis. Many information technology (IT) products have been developed to support general practitioners (GPs) in aspects of their work (GPSRG, 1998). It is apparent that GPs are not making best use of these systems. The question is: if IT applications have been developed, why are GPs reluctant to use them? This study contrasts two approaches to innovation in researching the adoption of IT by rural general practitioners. It aims to identify and model socio-technical factors that enable and inhibit the uptake of IT.
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New Mobile Interface Techniques for Accessing Desktop Applications from Mobile Devices. The mobile data industry is a multi-billion dollar industry and is growing at a rate of seventeen percent per year. The capability to access data and applications from handheld devices is becoming increasingly vital for businesses and transforming business practices. However, while there are a multitude of software applications available for use on desktop computers these typically can't be used from mobile d ....New Mobile Interface Techniques for Accessing Desktop Applications from Mobile Devices. The mobile data industry is a multi-billion dollar industry and is growing at a rate of seventeen percent per year. The capability to access data and applications from handheld devices is becoming increasingly vital for businesses and transforming business practices. However, while there are a multitude of software applications available for use on desktop computers these typically can't be used from mobile devices due to the small form factor. In this project we will develop new mobile interface techniques and methodologies that will allow unaltered desktop software applications to be used from small-form factor mobile devices, via transforming the application interfaces.Read moreRead less
Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study. Australia must develop and implement new models of health service provision to increase capacity and reduce errors within workforce and resource constraints. Working with one of the largest area health services in NSW this project will address this challenge. The results will directly benefit the community by creating and testing new models for how health prof ....Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study. Australia must develop and implement new models of health service provision to increase capacity and reduce errors within workforce and resource constraints. Working with one of the largest area health services in NSW this project will address this challenge. The results will directly benefit the community by creating and testing new models for how health professionals can use information technologies to improve the safety, quality and efficiency of health care services. The findings will underpin national efforts to improve the productivity and effectiveness of the health workforce and its ability to respond to changing demands. The effective use of IT is a critical enabling factor for national productivity and growth. Read moreRead less
Evaluating the impact of information and communication technologies on organisational processes and outcomes: a multi-disciplinary, multi-method approach. Investment in new information and communication technologies (ICT) is a high-risk business. There is poor understanding of why so many ICTs fail in complex organisations This project will develop and test a Multi-method Evaluation Model (MEM) to measure the impact of ICT on organisational processes and outcomes in such organisations. The mod ....Evaluating the impact of information and communication technologies on organisational processes and outcomes: a multi-disciplinary, multi-method approach. Investment in new information and communication technologies (ICT) is a high-risk business. There is poor understanding of why so many ICTs fail in complex organisations This project will develop and test a Multi-method Evaluation Model (MEM) to measure the impact of ICT on organisational processes and outcomes in such organisations. The model addresses the practical complexity and political fragmentation of human practice in determining ICT use and outcomes, by considering organisational and socio-cultural factors. Key factors that predict acceptance, effective use and improvement in processes and outcomes will be identified. The generic predictive model will highlight factors which improve organisational processes and outcomes.Read moreRead less
Discovery Early Career Researcher Award - Grant ID: DE170101060
Funder
Australian Research Council
Funding Amount
$323,000.00
Summary
Employer strategies for developing a skilled workforce. This project aims to discover why employers use particular strategies when sourcing skills and whether these strategies benefit their workers.Addressing employer skills needs expediently is imperative for productivity and national prosperity. Employers’ strategies have profound implications for the workforce and the Australian labour market, particularly at a time of rising unemployment. This project will study why employers increasingly ‘b ....Employer strategies for developing a skilled workforce. This project aims to discover why employers use particular strategies when sourcing skills and whether these strategies benefit their workers.Addressing employer skills needs expediently is imperative for productivity and national prosperity. Employers’ strategies have profound implications for the workforce and the Australian labour market, particularly at a time of rising unemployment. This project will study why employers increasingly ‘buy’ skills externally, through recruitment and sponsored immigration, rather than ‘build’ skills internally through employee development strategies. Understanding how immigration and domestic policy mechanisms addressing employer and labour market needs is expected to inform policy development on this vital issue.Read moreRead less
Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuabl ....Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuable because hotels are important employers, especially in regional areas. The results should contribute to debates about high-performance work systems. We should be able to help to improve the quality of working lives, organisational performance, business outcomes, competitiveness and job opportunities.Read moreRead less
Human resource information systems (HRIS) and the strategic significance of the human resource function. A large number of Australian organisations have invested in computer based HRIS. Used effectively, HRIS can allow HR to realise its strategic potential and to contribute to improved organisational performance. This project will contribute to the national research priority on frontier technologies, by enhancing understanding of the conditions that allow for smart information use, thereby contr ....Human resource information systems (HRIS) and the strategic significance of the human resource function. A large number of Australian organisations have invested in computer based HRIS. Used effectively, HRIS can allow HR to realise its strategic potential and to contribute to improved organisational performance. This project will contribute to the national research priority on frontier technologies, by enhancing understanding of the conditions that allow for smart information use, thereby contributing to the nation's economic competitiveness.Read moreRead less
Organisational performance during environmental uncertainty: The impact of an influential human resource function and high involvement work practices. Australians will benefit from the project because it will: 1) assist in the promotion of strategies that manage the productivity of critical talent at a time of environmental uncertainty; 2) promote a strategic rather than a reactive approach to the management of the Australian workforce at a time when companies may be pressured to take a short te ....Organisational performance during environmental uncertainty: The impact of an influential human resource function and high involvement work practices. Australians will benefit from the project because it will: 1) assist in the promotion of strategies that manage the productivity of critical talent at a time of environmental uncertainty; 2) promote a strategic rather than a reactive approach to the management of the Australian workforce at a time when companies may be pressured to take a short term view; 3) help to generate a positive workplace relations climate through the carriage of employee-focussed human resource management practices; and 4) provide guidance for the development of the competencies required for HRM professionals to add value for employees and for organisational performance.Read moreRead less