Examinations of the relationship between accreditation and clinical and organisational performance. Accreditation of organisations is now commonplace. It involves assessing organisations against pre-defined standards. This is a highly significant issue because of the millions of dollars of investment in accreditation. We do not know if we achieve value for money or whether positive change is associated with accreditation. Few studies have examined this in detail. We aim to do so in this stud ....Examinations of the relationship between accreditation and clinical and organisational performance. Accreditation of organisations is now commonplace. It involves assessing organisations against pre-defined standards. This is a highly significant issue because of the millions of dollars of investment in accreditation. We do not know if we achieve value for money or whether positive change is associated with accreditation. Few studies have examined this in detail. We aim to do so in this study. We will examine organisational and individual performance associated with accreditation status in order to illuminate the process and uncover any associations between accreditation and organisational culture, consumer participation and clinical (individual) performance indicators.
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Multi-level analysis of human resource management systems on hospital outcomes. This project explores the relationships among human resource management systems, perceived organisational support, trust-in-management and commitment of healthcare workers. The fundamental aim is to assist hospital managers to determine where to direct their efforts to have maximum impact upon staff and hospital performance.
To complain or not to complain-That is the question! Does under-representation of rural complaints compromise quality of rural healthcare? Pro-rata, rural residents make fewer formal complaints about health care services than do metropolitan residents. This research investigates the reasons why, and the implications for quality improvement of rural health services. The research will also identify the most appropriate ways of engaging rural consumer participation in monitoring the quality of t ....To complain or not to complain-That is the question! Does under-representation of rural complaints compromise quality of rural healthcare? Pro-rata, rural residents make fewer formal complaints about health care services than do metropolitan residents. This research investigates the reasons why, and the implications for quality improvement of rural health services. The research will also identify the most appropriate ways of engaging rural consumer participation in monitoring the quality of their health services. Based on improved indicators, the Health Services Commission and health providers will have access to a better evidence base for maximising the quality of health care and services available in rural areas.Read moreRead less
Culture Change for a Sustainable Future: Strategy, Culture and Subculture in Queensland Health. The project investigates the strategic change processes of a State Health authority. The organisation has launched a series of change efforts in recent years, the most current being a major strategic initiative that is being implemented via a Balanced Scorecard methodology. The project examines longitudinally that change implementation process and its affects, particularly the impact on organisational ....Culture Change for a Sustainable Future: Strategy, Culture and Subculture in Queensland Health. The project investigates the strategic change processes of a State Health authority. The organisation has launched a series of change efforts in recent years, the most current being a major strategic initiative that is being implemented via a Balanced Scorecard methodology. The project examines longitudinally that change implementation process and its affects, particularly the impact on organisational culture. Theoretically, it explores the existence of organisational subcultures and how they function as a resource by organisational members to make differential interpretations of the change process. It focuses on subcultures formed around professional identifications and the extent to which they align with the change.Read moreRead less
Exploring the role and outcomes of employee voice in a hospital setting. This project aims to identify ways to improve patient care and enhance employee wellbeing of healthcare workers through better utilisation of employee voice practices that enable employees to speak up. We aim to do this by identifying and distinguishing between the types of practices used by these workers to speak up on issues concerning working conditions and patient care concerns. The project will identify the determinant ....Exploring the role and outcomes of employee voice in a hospital setting. This project aims to identify ways to improve patient care and enhance employee wellbeing of healthcare workers through better utilisation of employee voice practices that enable employees to speak up. We aim to do this by identifying and distinguishing between the types of practices used by these workers to speak up on issues concerning working conditions and patient care concerns. The project will identify the determinants of speaking up in healthcare and the consequences this voice has for quality of patient care and worker wellbeing. This will have significant benefits for hospital stakeholders, including improved patient care, employee satisfaction and retention, and hospital efficiencies.Read moreRead less
The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in ....The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in developing more effective models of quality care. In addition this research will enable health care professionals to build holistic, adaptable and multidisciplinary approaches to patient care in order to ensure a sustainable health care system for the future.Read moreRead less
Indicators of ecosystem health in Western Australian recovery catchments. Dryland salinity and rural community decline in Australia are important and inter-related issues. Any ecosystem recovery actions proposed to address salinity should be examined for their potential to assist rural communities, rather than exacerbate their problems. The framework theories of ecosystem health and participatory research embrace these issues. A PhD student placed in each of two recovery catchments will use meth ....Indicators of ecosystem health in Western Australian recovery catchments. Dryland salinity and rural community decline in Australia are important and inter-related issues. Any ecosystem recovery actions proposed to address salinity should be examined for their potential to assist rural communities, rather than exacerbate their problems. The framework theories of ecosystem health and participatory research embrace these issues. A PhD student placed in each of two recovery catchments will use methodologies adapted for these approaches to develop indicators for the detection of trends in recovery or deterioration of ecosystem and community well-being. This will allow for adaptive changes to recovery actions, and for an analysis of causal relationships.Read moreRead less
Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways t ....Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways to bring about organisational change in health care. The results of this study will have immediate application to the organisational strategies of the Greater Metropolitan Clinical Taskforce and other national government health care agencies that implement organisational change through clinical networks. Read moreRead less
Visual optimisation of patient flow in Hospital Emergency Departments. Recent policy announcements by the State and Federal Governments have centred on the need to explore the use of process management principles, normally applied to manufacturing industry, to health services management. This multidisciplinary project addresses one of the most pressing needs in health services - provision of methods to reduce patient queues and waiting times in emergency departments through interactive computing ....Visual optimisation of patient flow in Hospital Emergency Departments. Recent policy announcements by the State and Federal Governments have centred on the need to explore the use of process management principles, normally applied to manufacturing industry, to health services management. This multidisciplinary project addresses one of the most pressing needs in health services - provision of methods to reduce patient queues and waiting times in emergency departments through interactive computing simulation to visualise and plan work process improvements. This smart use of information will benefit hospital managers, patients and their carers, is transferable to other health contexts, and by optimising resource usage has the potential to help build Australian (health) business.Read moreRead less
An investigation of supervisory practices for improving occupational health and safety behaviour in construction teams: a cross-level experimental analysis. Construction workers, comprising 8% of the Australian workforce, are a high risk group for occupational fatality, injury and disease. Almost 10% of all injury and death claims in Australia are attributed to construction, creating a significant social and economic burden. The research addresses the previously neglected issue of how first-line ....An investigation of supervisory practices for improving occupational health and safety behaviour in construction teams: a cross-level experimental analysis. Construction workers, comprising 8% of the Australian workforce, are a high risk group for occupational fatality, injury and disease. Almost 10% of all injury and death claims in Australia are attributed to construction, creating a significant social and economic burden. The research addresses the previously neglected issue of how first-line supervisors shape subordinates' safety behaviour. The research makes a significant contribution by identifying and encouraging supervisory behaviours that: (i) create strong, positive safety climates in sub-contracted work crews; (ii) support the translation of organizational OHS policies/procedures into safe practices; and (iii) improve the OHS performance of the construction industry.Read moreRead less