Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XM ....Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XML profiles for the different data sets and business processes, novel techniques for conjoint mining of structured and semi-structured data, and adaptive business intelligence techniques. The results will be validated using large real-world data sets provided by the partner organisation.Read moreRead less
The Airport Metropolis: Managing the Interfaces. The project aims to develop coordinated and equitable decision-making to ensure that airport-urban development balances economic, social and environmental issues and produces a sustainable regional (and national) competitive advantage that is both secure and resilient. The project will develop modelling technologies for the innovative management of data to ensure efficient and resilient infrastructure coordination. The outputs will enable an open ....The Airport Metropolis: Managing the Interfaces. The project aims to develop coordinated and equitable decision-making to ensure that airport-urban development balances economic, social and environmental issues and produces a sustainable regional (and national) competitive advantage that is both secure and resilient. The project will develop modelling technologies for the innovative management of data to ensure efficient and resilient infrastructure coordination. The outputs will enable an open planning process whereby all stakeholders are able to provide informed input into decision-making. Strategic decision-making, based on increased certainty about future airport and regional planning and development will improve conditions for growth in a range of industries.Read moreRead less